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How strategic partnerships are the key to AI-driven innovation

CIO

Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive advantage, CIOs need to look outside their own organizations to get the scale, domain expertise, and speed required to develop fully integrated solutions.

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Re-imagining Business Workflows with AI-Powered Automation

CIO

The solution to this challenge is automation, and in this era of accelerated change, the factor that is bringing so much capability to automation solutions is also the very reason why they are so critical now – AI. The integration of AI into Tungsten Automation’s service offering is organised around three key pillars.

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Oracle plans to expand its cloud region across the Middle East

CIO

The company that just turned 35 years old in the UAE will continue to invest in local infrastructure to bring cloud capabilities that will help the UAE Government entities and private sector. Cloud is the platform for innovation and provides a rich source of services for digital reinvention. said Jasim Al Awadi, CICTO (Acting) at du.”

Cloud 349
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. Could you share some facts and figures about Mashreq’s digital transformation process over recent years?

Banking 283
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Product Transformation: Adapting Your Solutions for Cloud Models

Speaker: Ahmad Jubran, Cloud Product Innovation Consultant

In order to maintain a competitive advantage, CTOs and product managers are shifting their products to the cloud. Many do this by simply replicating their current architectures in the cloud. Join Ahmad Jubran, Cloud Product Innovation Consultant, and learn how to adapt your solutions for cloud models the right way.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. They have created a joint solution that combines Amazon Connect with additional features from IBM Consulting to optimize and personalize customer communication.

AWS 273
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Why cloud evolution needs a cohesive approach to succeed

CIO

Many organisations in India are migrating to the cloud, and there is no shortage of cloud providers. But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals.

Cloud 222
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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. While many businesses still rely on store-level infrastructure, it's time to embrace the unlimited potential of the cloud!