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4 ways ICA rebuilds and cleans up IT

CIO

During the pandemic, e-commerce quickly became the focus of large food chains. ICA, with about 1,300 stores and a 36% market share, was no exception, and in Q2 of 2020, while stay-at-home mandates were enacted, its e-commerce increased by 165%. Now e-commerce has slowed down and in-person purchasing patterns are recovering.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. Artificial Intelligence, CIO 100, Digital Transformation, Retail Industry

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Pioneering 5G Acceleration, Indonesia Marks a Revolutionary Digital Era Through Its First 5G Warehouse

CIO

In a rapidly evolving global landscape, Indonesia acknowledges the crucial role of the digital economy in driving sustainable development and promoting inclusive growth. Indonesia’s digital economy is projected to be prosperous, multiplying up to eightfold up to approximately $291 billion by 2030. It is projected to grow from $52.93

Energy 258
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Nigerian retail automation platform Bumpa raises $4M, led by Base10 Partners

TechCrunch

Over the last couple of months, we’ve seen a wave of upstarts launching solutions geared toward digitizing small business operations. These days, small businesses in Nigeria are spoilt with options, in addition to Bumpa, for products that can digitize their operations, including bookkeeping, invoicing and inventory management.

Retail 363
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

eCommerce 241
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A comparative assessment of digital transformation in Italy

CIO

CIOs are at the forefront of this as they help shepherd their organizations through digitalization. Digital is a powerful business lever,” says Alessandra Luksch, director of the Digital Transformation Academy Observatory at Politecnico di Milano, which has been mapping trends in ICT spending by Italian organizations since 2016. “In

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How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

While retailers see the opportunity to pounce on this new trend, the hurdles they face are immense: Connecting social commerce touchpoints like TikTok and Instagram, as well as built-in chat, video and voice functions, to commerce experiences is a must for seamless omnichannel experiences. E-commerce Services

Retail 244