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DIY cloud cost management: The strategic case for building your own tools

CIO

The dynamic nature of the cloud — and the need for continually optimize operations — often drives requirements unique to a CIO’s enterprise, meaning that even some popular third-party cloud cost optimization tools may no longer fit an enterprise’s specific requirements. Cloud cost management remains a critical CIO priority.

Tools 289
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Generative AI’s role in increasing IT efficiency

CIO

CIOs and their IT teams — including operations/DevOps, site reliability engineering, and platform engineering — are charged with building and managing IT services that can provide near 100% uptime. IT practitioners are bombarded with alerts, some of which are simply noise. Experience it firsthand with a guided demo.

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Frucor Suntory amplifies sales and service with a unified mobile app

CIO

3% increase in sales revenue due to the MySH recommendation engine MySH is specifically geared to empower territory sales teams with customer-specific data to inform the right conversations in real time with a guided sales process, synchronized communications across the field, and a recommendation engine to increase sales.

Mobile 285
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Technical Review: A Trusted Look Under the Hood

TechEmpower CTO

It provides findings and recommendations intended to foster a mutual understanding between business and software leaders, shedding light on the current state of your technology and your team. It also provides concrete recommendations for improvements. It’s written for a business leader, not an engineer. Are you ready?

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4 paths to sustainable AI

CIO

Use more efficient processes and architectures Boris Gamazaychikov, senior manager of emissions reduction at SaaS provider Salesforce, recommends using specialized AI models to reduce the power needed to train them. “Is He also recommends tapping the open-source community for models that can be pre-trained for various tasks.

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SAP to add generative AI, industry smarts to CX tools

CIO

SAP is also looking to improve its customer experience tools in other ways, providing industry-specific accelerators to help some enterprises roll the software out faster, and helping online retailers reduce waste by offering tools to support the resale of refurbished or returned products.

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How to kick-start your generative AI strategy

CIO

Consider bespoke AI Some knowledge-work jobs that lend themselves to gen AI require more experienced digital assistants. Some 75% of the value that generative AI use cases could deliver falls across four areas, according to McKinsey research : customer operations, marketing and sales, engineering, and R&D. Generative AI