Remove support product-documentation
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Using Generative AI to Drive Corporate Impact

TechEmpower CTO

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting.

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The early returns on gen AI for software development

CIO

Early use cases include code generation and documentation, test case generation and test automation, as well as code optimization and refactoring, among others. Junior developers are reporting the biggest productivity boosts, but this remains an area of active research and experimentation,” Tandon says.

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Get AI in the hands of your employees

CIO

We’ve seen an ongoing iteration of experimentation with a number of promising pilots in production,” he says. He’s also seeing positive AI proofs of concept in purpose-built tools for IT help desk, customer support, and sales and marketing. Today, 35% of our IT support is fully automated.

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Future-Proofing Your Business with Hyperautomation

CIO

Mordor Intelligence sees the increasing incorporation of machine learning tools into hyperautomation products as being one of the main drivers of market growth. Intelligent document processing: uses artificial intelligence and machine learning techniques to automate the processing of documents and unstructured data.

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It's Alive! Bringing Your Product Roadmap Back From the Dead

Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador

Often, product teams fall into the trap of creating a roadmap that doesn’t support timely customer feedback. Companies frequently make this mistake by creating a product roadmap 1-3 years in advance. This strategy is ineffective for developing a valuable product because it does not consider the volume of customer feedback.

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Generative AI: the Shortcut to Digital Modernisation

CIO

Faster app development: By leveraging Generative AI, companies can automate documentation generation, improve software reusability, and seamlessly integrate AI functions such as chatbots and image recognition into low-code applications. This proactive support simplifies the coding process, resulting in more organised codebases.

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Smile Identity expands African footprint with acquisition of Appruve to strengthen ID verification services

TechCrunch

On the other hand, Appruve, which provides an API that verifies user identity, fraud detection and digital documentation, primarily focuses on new datasets that enable or complement traditional government data such as international passports and national IDs. We have product depth in Nigeria already.

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