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4 ways to ensure CEO support for your digital strategy

CIO

But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. It’s important for the CEO to make his presence felt and support the new culture.” C-suite support for investments is essential.

Strategy 335
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Address Validation in Android App Development – A Comprehensive Guide

The Crazy Programmer

Overview of Address Verification API The address verification API offers a mechanism to process and verify a given address. First, review coverage details to see which countries and regions the Address Validation API supports. The United States Postal Service (USPS) runs the Coding Accuracy Support System (CASS).

USP 130
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An Overview of Software Support

WorkingMouse

In this article, we will explore the world of software support, the different kinds of support available and some of the considerations you should make when budgeting for supporting your custom software projects.

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Siemens Mobility scales RPA by empowering employees

CIO

To support the initiative approach, Siemens Mobility has created the Siemens Mobility Framework (SMO), a framework of code with reusable modules, and a central infrastructure that includes development, Q&A, and production environments. He notes that he’s often asked about the approval process he follows for individual processes. “My

Mobile 130
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Best Practices for Micro-Services Management, Traceability and Visualization

Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies

Service mesh models were initially targeted at supporting efficient management of application deployment and upgrade routing, but are also well suited to capturing the interactive traces of distributed applications, providing a secondary insight into the environment with very little change to the application, and potentially no performance impact.

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3 critical lessons I learned while scaling RingCentral’s customer support team

TechCrunch

Shaun Spivak is the senior director of Global Customer Support at RingCentral, a global leader in communication and call center software provider. There are many things I wish I knew when starting out with my small customer support team at RingCentral, but in the end, we figured it out. Your support team is your most important asset.

Training 260
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Lack of IT alignment hampers migration to SAP S/4HANA, report says

CIO

Only a minority of companies who are either current SAP customers, or plan to become SAP ERP users, have completed their migration to the company’s S/4HANA system, even though support for its ECC on-premises suite will end in 2030, according to a report from digital transformation services provider LeanIX.

Report 264
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Improve Onboarding with User-Centered Design

Speaker: Dr. Kate Wolin, Founder, Circea

Join Dr. Kate Wolin, founder of Circea, for an overview of behavioral science and the evidence-based strategies that can be used to support patient engagement. Practices with compelling onboarding experiences are the ones who will ultimately succeed in the pandemic area and beyond.