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Product-based IT fuels Lufthansa’s digital CX transformation

CIO

By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. That is a trend that started much before the crisis, but it has accelerated significantly,” he says. Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. Self-service is now much more important.”

Airlines 360
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CIOs rethink all-in cloud strategies

CIO

Cloud exit’ became a big theme in 2023 and there’s good odds it’ll turn into a real trend for 2024. “‘Cloud exit’ became a big theme in 2023 and there’s good odds it’ll turn into a real trend for 2024. Such decisions are largely driven by the need to maximize performance and business benefits while not losing track of costs.”

Strategy 361
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IHG maximizes hospitality with multicloud

CIO

More than 70% of IHG’s hotels — a portfolio that includes InterContinental, Kimpton Hotels, and Holiday Inn — are franchises, making parent company IHG in essence a technology product development company that bolsters the occupancy rates and revenues for the 6,100 hotels owned by franchisees.

Hotels 331
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Technology Trends in the Travel Industry

VironIT

Technology plays an important role in travel industry organizations. It is important for travel companies, hotels and organizations to stay up with the latest developing innovation patterns. It expands the effectiveness of business tasks and improves clients experience.

Travel 40
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How Palladium targets tech to better serve the business

CIO

At the end of the 1960s, Spanish businessman Abel Matutes had an ambitious dream to bring paradise closer to travelers by offering incredible experiences. To do this, he and his team have worked based on a technological roadmap, which has led them to be industry leaders.

Hotels 246
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IT leaders tackle the high price of talent

CIO

Since the onset of the pandemic, IT has risen in prominence as an engine for business sustainability and growth across all industries. Demand for tech talent was up by 50% to 60% in the last two years, mainly attributable to industry-spanning hyper digitalization. We can upskill existing resources in other areas but not in these.”

Travel 278
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Microsoft signs $2.8B cloud deal with London Stock Exchange Group

CIO

Microsoft has signed a 10-year deal with the London Stock Exchange Group (LSEG) that calls for the software giant to buy a 4% stake in the exchange in order to jointly develop new products and services for data and analytics. billion) in 2021. billion) in 2021. billion on cloud-related products with Microsoft.

Groups 279