CIO

JANUARY 25, 2024

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Industry 261

Industry Generative AI ChatGPT Insurance 261

CIO

MARCH 12, 2024

Early use cases include code generation and documentation, test case generation and test automation, as well as code optimization and refactoring, among others. Gen AI is also reducing the time needed to complete testing, via automation, Ramakrishnan says.

Software Development 326

Software Development Software Review Weak Development Team Software 326

CIO

SEPTEMBER 12, 2023

However, enterprise network reliance on Wi-Fi technology has remained unchanged for a long time; Wi-Fi technology itself was invented in 1997. For example, real-time analytics are used in retail stores to enhance in-the-moment customer experiences. But now, that’s about to change—and do so significantly.

Network 261

Network Enterprise Technical Review Mobile 261

CIO

FEBRUARY 7, 2023

We can expect that every company is going to react this way in times of uncertainty. In 2023, CIOs are guided to focus on enhancing workforce engagement, customer experience, and data and AI. These are identified as key areas where technology can drive business growth and increase customer satisfaction in the process.

Company 284

Company Mobile Research Report 284

CIO

JULY 26, 2023

Physical retail and ecommerce are increasingly blending together – and becoming indistinguishable in many cases. Worldwide ecommerce sales are at 20% of total retail sales, while the figure is 15% for the US. And yet, physical sales show no signs of letting down, for reasons of experience and convenience. How do they do that?

Retail 236

Retail eCommerce Off-The-Shelf Mobile 236

CIO

MARCH 16, 2023

Private 5G is the next evolution of networking for mission-critical applications used in factories, logistics centers and hospitals. But if you don’t have a computing resource at the edge where the data is collected to create actionable intelligence in real time, you’re missing out on revolutionary possibilities.

WAN 261

WAN Study Wireless Exercises 261

CIO

JULY 7, 2023

A crucial component to simplifying the edge experience is the network itself. These capabilities introduce a world of possibilities for running time-sensitive, data-intensive edge applications and high-density use cases.

Network 261

Network Innovation Wireless Survey 261

CIO

APRIL 24, 2024

million people, and operates in an area seven times the size of Milan, from which it collects more than 1.5 Plus, we’re building a digital twin of Rome so the situation of our assets on the ground — namely the 600,000 waste bins — can be updated in real time based on alerts. million tons of waste annually.

Business Intelligence 260

Business Intelligence Change Management Technical Review Software Review 260

CIO

JANUARY 9, 2023

Imagine an airport that uses computer vision to track errant luggage in real time, or a commercial kitchen able to detect refrigeration conditions and prevent spoilage. Imagine an amusement park outfitting its rides with sensors that can talk directly to operations for upgraded safety and better guest experiences.

IoT 313

IoT Technical Review Company Data 313

CIO

OCTOBER 4, 2022

From delightful consumer experiences to attacking fuel costs and carbon emissions in the global supply chain, real-time data and machine learning (ML) work together to power apps that change industries. more machine learning use casesacross the company. The study results don’t surprise us.

Machine Learning 291

Machine Learning Artificial Inteligence Data Architecture 291

CIO

DECEMBER 4, 2023

A key reason why I think they’re right is generative AI’s ability to operate in useful ways using content that people already produce–or could produce quite easily. I use the word “content” rather than “data” here deliberately. Here’s a more detailed explanation of the importance of RAG.)

Artificial Inteligence 256

Artificial Inteligence Generative AI Artificial Intelligence Technical Review 256

CIO

FEBRUARY 16, 2024

The real power of the technology is its ability to draw on disparate data sets and connect workflows. Developing a data-led strategy The first, and most critical step in the process is accessing, integrating, and curating the underlying data that will be used to train and power AI models. This is a challenge for many CIOs.

Artificial Inteligence 345

Artificial Inteligence Innovation Artificial Intelligence Budget 345

CIO

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Artificial Inteligence 354

Artificial Inteligence Enterprise Artificial Intelligence Generative AI 354

CIO

JANUARY 31, 2024

IT teams using genAI-powered search will deliver far more precise answers to questions. In many cases, a genAI platform trained on the enterprise’s data — from telemetry data to knowledge base articles — can help individual employees, customers, and partners resolve IT issues all on their own. Artificial Intelligence

Artificial Intelligence 311

Artificial Intelligence Artificial Inteligence Generative AI Knowledge Base 311

CIO

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. We are paying very close attention to trends from a customer perspective.

Insurance 328

Insurance Artificial Inteligence Machine Learning Virtualization 328

CIO

OCTOBER 12, 2023

Premium Plus customers will receive a certain number of these units as part of their package — the bundled part of the pricing — but when these units have been consumed, customers will have to buy more. In other words, uncertainty abounds. The basic part of Joule will be part of all the applications we sell.

Generative AI 307

Generative AI Sustainability Enterprise Virtualization 307

CIO

SEPTEMBER 8, 2023

One of the main reasons for the lower efficiency of operating rooms is the excessive amount of time taken in preparation for surgery. The operating room staff also spends too much time with pre-case setup and sterilization of the huge inventory,” he adds. Models are retrained approximately once per business quarter.

Artificial Inteligence 261

Artificial Inteligence Healthcare Weak Development Team Machine Learning 261

CIO

JUNE 5, 2023

Count them: the home Wi-Fi, the ISP, the Internet, a Domain Name System (DNS) provider, a content delivery network (CDN), applications distributed among multiple providers in multiple clouds, credit authentication companies, a private customer information database. Problems often take a long time to identify and resolve.

Network 243

Network Artificial Inteligence Energy Artificial Intelligence 243

CIO

APRIL 11, 2024

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. If we’re being honest, this isn’t always the case. Innovation isn’t just a buzzword.

Government 258

Government Innovation Transportation Analytics 258

CIO

FEBRUARY 14, 2023

Investments in artificial intelligence are helping businesses to reduce costs, better serve customers, and gain competitive advantage in rapidly evolving markets. Titanium Intelligent Solutions, a global SaaS IoT organization, even saved one customer over 15% in energy costs across 50 distribution centers , thanks in large part to AI.

Artificial Inteligence 284

Artificial Inteligence Strategy Data Machine Learning 284

CIO

JUNE 9, 2023

It’s a time-tested truth: Getting a head start improves outcomes. As the Chinese proverb wisely suggests, “The best time to plant a tree was 20 years ago. The second best time is now.” Such is the case with a data management strategy. Let’s look at how we can resolve this—while there is still time to do so.

Strategy 284

Strategy Data Transportation Exercises 284

CIO

OCTOBER 18, 2023

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. Digitization vs tradition Although the insurance sector has a traditional image, that stopped being the case years ago, says Vaquero.

Company 317

Company Artificial Inteligence Insurance Technical Review 317

CIO

APRIL 25, 2024

For CIOs who may need to customize their cloud cost information streams or manage a complex cloud estate, do-it-yourself cloud cost management may be the way to go. Efforts to customize commercial cost management tools can be just as challenging as building a DIY cloud cost optimization solution. “It

Tools 157

Tools Cloud AWS Off-The-Shelf 157

CIO

FEBRUARY 29, 2024

Unlike earlier generations of what are increasingly being called “global capabilities centers,” which tended to be large operations set up by multinationals, more than half of last year’s new centers were launched by first-time adopters — and on the smaller side, with less than 250 full-time employees; in some cases, less than 50.

Enterprise 284

Enterprise Sustainability Strategy Groups 284

CIO

DECEMBER 18, 2023

That said, it’s still worthwhile to think about how to use large language model (LLM)-powered tools like ChatGPT in more strategic ways. New research from Microsoft on use of its Copilot AI assistant points to ways that everyone—from the most junior individual contributor to the CEO—can lean in to doing so in any organization.

Artificial Inteligence 329

Artificial Inteligence ChatGPT Strategy Generative AI 329

CIO

APRIL 26, 2024

Once completed within two years, the platform, OneTru, will give TransUnion and its customers access to TransUnion’s behemoth trove of consumer data to fuel next-generation analytical services, machine learning models and generative AI applications, says Achanta, who is driving the effort, and held similar posts at Neustar and Walmart.

Artificial Inteligence 157

Artificial Inteligence Generative AI Machine Learning Analytics 157

CIO

SEPTEMBER 5, 2023

On the other side is generative business AI, which can do everything from generating content and code to automating time-consuming tasks and discovering new insights. But there’s a lot of confusion about where these investments are best directed to drive growth for their business and value for their customers.

Technology 259

Technology Artificial Inteligence Generative AI How To 259

CIO

DECEMBER 7, 2023

The challenge now, of course, is separating the hype from reality to move forward on a path that makes sense for real businesses. To provide real value, and mitigate risk, these applications must comprehend the entire customer data landscape, be trained on specific use case nuances, and produce accurate results that are easily verifiable.

Artificial Inteligence 223

Artificial Inteligence Off-The-Shelf Generative AI Artificial Intelligence 223

TechCrunch

SEPTEMBER 7, 2021

SaaS, PaaS – and now AIaaS: Entrepreneurial, forward-thinking companies will attempt to provide customers of all types with artificial intelligence-powered plug-and-play solutions for myriad business problems. Many customers who were “burned” by bad experience with AIaaS will be more hesitant to try it again, feeling it is a waste of time.

Off-The-Shelf 337

Off-The-Shelf Artificial Intelligence Artificial Inteligence Weak Development Team 337

CIO

SEPTEMBER 20, 2023

On the agribusiness side we source, purchase, and process agricultural commodities and offer a diverse portfolio of products including grains, soybean meal, blended feed ingredients, and top-quality oils for the food industry to add value to the commodities our customers desire. The data can also help us enrich our commodity products.

Data 336

Data Government Analytics Data Center 336

CIO

MARCH 14, 2024

A strengthening role in IT “Real-time analytics, forecasting, and alerting capabilities enable us to intervene when problems arise and prevent disruptions,” says Deligia. Flexible, automated IT also provides an added benefit in connecting technology and business.

Disaster Recovery 225

Disaster Recovery Banking Analytics Training 225

CIO

AUGUST 31, 2023

Pentagon Credit Union (PenFed), the second-largest credit union in the US, is looking to generative AI to transform how it interacts with its customers. But it does have more than eight years of experience leveraging supervised ML to support credit risk modeling and decision making. And in that time, it also adopted Salesforce.

Banking 246

Banking Generative AI Technical Support Cloud 246

CIO

APRIL 14, 2023

Here are ways to get a better grasp of what these systems are capable of, and utilize them to construct an effective corporate use policy for your organization. With this in mind, here are six best practices to develop a corporate use policy for generative AI. For example, will this cover all forms of AI or just generative AI?

Generative AI 301

Generative AI Policies Artificial Inteligence Development 301

CIO

AUGUST 17, 2022

Winning enterprises take data, process it, and use it to deliver in-the-moment experiences to customers. But what does that success look like, and what are the challenges faced by organizations that use real-time data? Real-time data drives revenue growth.

Data 274

Data Survey Architecture Strategy 274

CIO

JULY 10, 2023

The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem resolution to AI digital co-workers that supercharge agent performance. most months.

Examples 188

Examples Organization Artificial Intelligence Artificial Inteligence 188

CIO

MARCH 13, 2024

But what’s most interesting, says group CIO Graham O’Sullivan, is it’s also a mutual, which means its over two million customers across the UK are also members, so they have a strong voice in how it operates as an organization. What we’re also trying to do is create, as a digital transformation, that self-serve experience for our customers.”

Data 261

Data Banking Artificial Inteligence ChatGPT 261

CIO

SEPTEMBER 13, 2023

But watching her 30-minute video on “Vector Embeddings for Beginners” will be time well-spent for many people who have no intention of ever doing hands-on- coding. Learn how DataStax helps organizations build real-time, AI-powered applications. Specifically, it’s a must-watch for anyone who wants to run a company–ie.,

Video 260

Video Artificial Inteligence Generative AI Artificial Intelligence 260