article thumbnail

Banking on customer experience and security via technology-based innovation

CIO

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Security and privacy. Source: “Innovation Digital Listening Research.”

article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 275
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Blockchain: Distributed Shared Ledger Technology in Banking

Hacker Earth Developers Blog

Over 90% of the world’s leading banks are either exploring, experimenting (PoCs), or formulating a strategy for leveraging blockchain technology, says an Accenture survey. Since its inception ten years ago, there has been plenty of hype around blockchain. An overview of Blockchain in Business Process Management (BPM).

article thumbnail

Nigerian blockchain payments startup Bitmama closes $2M pre-seed as it scales to new markets

TechCrunch

Despite African governments’ inconsistent stance on cryptocurrencies, these countries house most of the continent’s crypto and blockchain startups. Chief executive officer Ruth Iselema founded the Africa-focused blockchain payments startup in 2019. Adam Umar is the company’s CTO, while Akinbola Asalu is the COO. CEO Ruth Iselema.

article thumbnail

Using the blockchain to enhance KYC processes for web3 businesses

TechCrunch

There’s no way for blockchain-based businesses, financial service providers or banks to bypass Know Your Customer (KYC) processes. With the advent of blockchain technologies, companies are realizing that there are better, more efficient KYC solutions that let them avoid having to collect and store personal information.

article thumbnail

Tatum lets you interact with blockchains using API calls

TechCrunch

Meet Tatum , a blockchain infrastructure startup that wants to make it much easier to develop your own blockchain-based product. While blockchain development was quite easy at first, it quickly became much more complicated as new blockchains emerged. There are now dozens of different blockchains.

article thumbnail

Jia, a blockchain-based lender of small businesses in emerging markets, raises $4.3 million seed

TechCrunch

Jia, a blockchain-based fintech providing loans to micro and small businesses in emerging markets, has raised $4.3 Kenyan fintech Pezesha raises $11M backed by Women’s World Banking, Cardano parent IOG The fintech currently packages the tokens as Jia points, which Marks says are claimable once the token-system is fully established.