TechEmpower CTO

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

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CIO

AUGUST 1, 2023

The usage of generative AI across enterprises is already widespread, although it is still early days for the new technology, according to a report from McKinsey’s AI consulting service, Quantum Black. Nearly 22% of the respondents said they are using generative AI for their work.

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CIO

JULY 5, 2023

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Generative AI promises an entirely new level of innovation.

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AWS Machine Learning - AI

APRIL 26, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Knowledge Base Generative AI Artificial Inteligence AWS 96

CIO

OCTOBER 12, 2023

You’re an IT leader at an organization whose employees are rampantly adopting generative AI. Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable. Learn how Dell Generative AI Solutions help you bring AI to your data.

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CIO

FEBRUARY 20, 2024

What’s more, legacy data management practices mean that manufacturers are unable to fully exploit the opportunities of generative AI. According to Gartner , as much as 75% of operational decisions could be made within an AI-enabled application or process by 2030. Generative AI, Innovation

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AWS Machine Learning - AI

FEBRUARY 29, 2024

Amazon Bedrock provides a broad range of models from Amazon and third-party providers, including Anthropic, AI21, Meta, Cohere, and Stability AI, and covers a wide range of use cases, including text and image generation, embedding, chat, high-level agents with reasoning and orchestration, and more.

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Knowledge Base Artificial Inteligence Generative AI AWS 107

AWS Machine Learning - AI

MARCH 1, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Knowledge Base Artificial Inteligence AWS Generative AI 102

AWS Machine Learning - AI

MARCH 19, 2024

Generative AI using large pre-trained foundation models (FMs) such as Claude can rapidly generate a variety of content from conversational text to computer code based on simple text prompts, known as zero-shot prompting. Answers are generated through the Amazon Bedrock knowledge base with a RAG approach.

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AWS Machine Learning - AI

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. System integration – Agents make API calls to integrated company systems to run specific actions.

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AWS Machine Learning - AI

FEBRUARY 19, 2024

One way to enable more contextual conversations is by linking the chatbot to internal knowledge bases and information systems. Integrating proprietary enterprise data from internal knowledge bases enables chatbots to contextualize their responses to each user’s individual needs and interests.

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AWS Machine Learning - AI

MAY 13, 2024

This is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API. We used the Amazon Titan Text Embeddings model on Amazon Bedrock to generate vector embeddings.

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CIO

MAY 2, 2023

Generative AI chatbots can provide faster, more relevant customer assistance leading to increased customer satisfaction and in some cases, reduced costs and customer churn. James and Girish discussed three ways Generative AI is transforming retail: speeding innovation, creating a better customer experience, and driving growth.

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Generative AI Retail Artificial Inteligence Industry 207

TechCrunch

APRIL 18, 2023

Ada , a Toronto-based customer service automation startup, has been around long enough to predate the use of large language models in its solutions, but today the company is announcing a new suite of tools powered by generative AI with the goal of taking that automation to another level.

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Generative AI Artificial Inteligence Knowledge Base Company 165

CIO

JUNE 28, 2023

Well, if that child were generative AI, you’d think, judging by the headlines, that the kid grew from three years old to twenty after a day trip to Austin. Despite the buzz that generative AI has stirred in media and boardrooms, we believe the headlines are outpacing adoption in the enterprise. Am I falling behind?

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CIO

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. Interest in generative AI from customers is high, Shih said. “We

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CIO

JUNE 13, 2023

ServiceNow is making generative AI accessible from more areas of its low-code development platform, putting it front and center in the chatbots enterprises are starting to use to interact with their ServiceNow applications. It’s the garbage in, garbage out problem, which IT people have faced forever,” he said—but with a twist.

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CIO

JANUARY 22, 2024

The shock-and-awe campaign to build generative AI into corporate workflows has created some big challenges for businesses. As many are currently finding out the hard way, it’s one thing to adopt a point solution or a single AI-powered function.

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CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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AWS Machine Learning - AI

MAY 30, 2024

Generative artificial intelligence (AI) has unlocked fresh opportunities for these use cases. In this post, we introduce the Media Analysis and Policy Evaluation solution, which uses AWS AI and generative AI services to provide a framework to streamline video extraction and evaluation processes.

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AWS Machine Learning - AI

FEBRUARY 1, 2024

Resilience plays a pivotal role in the development of any workload, and generative AI workloads are no different. There are unique considerations when engineering generative AI workloads through a resilience lens. In the batch case, there are a couple challenges compared to typical data pipelines.

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TechCrunch

FEBRUARY 22, 2023

It is also offering AI-powered summarization “in the context of search”, per Brenssell — a feature it refers to as a “Generative Knowledge Base” (or “intelligent search”) — in the form of a browser plug-in. So that’s kind of what’s what we see in the market.

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AWS Machine Learning - AI

MAY 14, 2024

Recent advances in artificial intelligence have led to the emergence of generative AI that can produce human-like novel content such as images, text, and audio. An important aspect of developing effective generative AI application is Reinforcement Learning from Human Feedback (RLHF).

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InfoWorld

FEBRUARY 27, 2024

Amazon Web Services’ fully managed service for building, deploying, and scaling generative AI applications, Amazon Bedrock offers a catalog of foundation models, implements retrieval-augmented generation (RAG) and vector embeddings , hosts knowledge bases, implements fine-tuning of foundation models, and allows continued pre-training of selected foundation (..)

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Generative AI Knowledge Base Training Applications 75

AWS Machine Learning - AI

MARCH 14, 2024

Generative AI applications driven by foundational models (FMs) are enabling organizations with significant business value in customer experience, productivity, process optimization, and innovations. In this post, we explore different approaches you can take when building applications that use generative AI.

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Generative AI AWS Applications Artificial Inteligence 99

AWS Machine Learning - AI

MAY 9, 2024

In this post, we describe the development of the customer support process in FAST incorporating generative AI, the data, the architecture, and the evaluation of the results. Conversational AI assistants are rapidly transforming customer and employee support. This improved results over just generic text search.

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Generative AI Artificial Inteligence Technical Review Development Team Review 109

Perficient

JANUARY 17, 2024

One such groundbreaking technology that is set to transform the eCommerce industry is generative AI. Generative AI refers to using intelligence algorithms to generate content or data that closely resembles the input data it was trained on.

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Cloudera

MAY 31, 2023

Riding the wave of the generative AI revolution, third party large language model (LLM) services like ChatGPT and Bard have swiftly emerged as the talk of the town, converting AI skeptics to evangelists and transforming the way we interact with technology.

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Generative AI Artificial Inteligence Enterprise ChatGPT 74

AWS Machine Learning - AI

MARCH 14, 2024

Generative artificial intelligence (generative AI) has enabled new possibilities for building intelligent systems. Recent improvements in Generative AI based large language models (LLMs) have enabled their use in a variety of applications surrounding information retrieval.

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Generative AI Artificial Inteligence Virtualization UI/UX 95

AWS Machine Learning - AI

JANUARY 31, 2024

For Mendix, integrating the cutting-edge generative AI capabilities of Amazon Bedrock has been a game changer in redefining our customer experience landscape. In this post, we share how Mendix is revolutionizing customer experiences using Amazon Bedrock and generative AI. Amazon Bedrock offers many ready-to-use AI models.

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CIO

NOVEMBER 20, 2023

She’s been replaced by a second-generation AI bot, Bo.) That could soon change thanks to the meteoric rise of generative AI, which promises to make bots’ chat more human by contextualizing customer requests and synthesizing natural-sounding language. With enterprise spending on generative AI projected to hit $1.3

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Generative AI Training Knowledge Base Survey 279

AWS Machine Learning - AI

NOVEMBER 26, 2023

In this post, we talk about how generative AI is changing the conversational AI industry by providing new customer and bot builder experiences, and the new features in Amazon Lex that take advantage of these advances.

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AWS Machine Learning - AI

NOVEMBER 30, 2023

We believe generative AI has the potential over time to transform virtually every customer experience we know. Innovative startups like Perplexity AI are going all in on AWS for generative AI. And at the top layer, we’ve been investing in game-changing applications in key areas like generative AI-based coding.

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Existek

OCTOBER 18, 2023

In this article, we’ll discuss the topic of generative AI in healthcare and how it’s transforming this vital industry. List of the Content What is generative AI? How is generative AI transforming healthcare? Challenges of generative AI in healthcare Conclusion WHAT IS GENERATIVE AI?

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Ivanti

JUNE 27, 2023

In the blog “ How Generative AI Can Benefit Knowledge Management ”, we looked at the benefits of AI to knowledge management to enhance the quality, automating the creation of content and enabling more engaging content. Having identified the data type, generative AI is only as good as the data it's trained on.

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Perficient

AUGUST 23, 2023

This partnership will help accelerate our AI efforts by leveraging Writer’s capabilities to create content more efficiently and support our clients. This partnership will also accelerate Perficient clients’ use of generative AI, and empower them to create content efficiently and safely.

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AWS Machine Learning - AI

DECEMBER 22, 2023

Generative AI agents are capable of producing human-like responses and engaging in natural language conversations by orchestrating a chain of calls to foundation models (FMs) and other augmenting tools based on user input. For more details on supported data sources, refer to Data sources.

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