Enterprise

How Google Cloud learned to embrace its partner ecosystem

Comment

The Google Cloud logo on tan background
Image Credits: Sean Gallup / Getty Images

Google Cloud’s annual Next event is happening in San Francisco next week (and we’ll be on the ground to cover all of the announcements), but ahead of the event, Google Cloud today put a spotlight on its partner ecosystem. It’s no secret that in its early days, Google’s cloud efforts were somewhat hindered by its inexperience in working with large enterprises and the consultancies, professional service firms and partners they rely on. But when Thomas Kurian took on the CEO role in 2019, he set Google Cloud on a path to build out that expertise and an open partner ecosystem, which is now starting to pay off.

In a blog post today, Google puts its focus on its AI and data services partners like Confluent, DataRobot, MongoDB, Redis, DataStax, Elastic and Neo4j. Given the current hype around generative AI, that’s perhaps no surprise, but this is also the story of Google Cloud learning how to sell to enterprises and embracing more traditional ways of selling to them.

“We have support from the top all the way to the bottom — top-down from Thomas [Kurian] — on us creating the most open ecosystem we can,” Stephen Orban, the VP for Migrations, Independent Software Vendors (ISVs) and Marketplace at Google Cloud, told me. “We build our products and services on open standards and embrace that from a product development perspective, but we’re also making sure we have the most open ecosystem […] where we have ISVs and partners who both complement and extend our platform that we lean into quite heavily — and we view it as a strategic lever for our growth.” When the ISVs grow, Google Cloud grows, after all.

One muscle Google Cloud had to build over the years is co-selling with its partners. In its early days, Google hoped that its technology would essentially sell itself, but these days, the Google Cloud marketplace is stocked with solutions from hundreds of vendors, many of which have close relationships with Google (and the other hyperclouds) to market and sell their products together.

Alan Chhabra, MongoDB’s executive VP for worldwide partners and international sales, noted that he thinks this change is in part due to Kurian’s experience at Oracle. “I was very excited because I knew of Thomas’s history and experience and accomplishments at Oracle. He was an engineering-first CEO but really understood go-to-market. I consider him very similar to MongoDB CEO Dev Ittycheria. They know how to cross engineering with sales better than most CEOs in the world and I felt like Google needed that at the time — because it is a balance.”

He explained that MongoDB quickly established a close business and engineering partnership with Google after Kurian took over. “We had a phone call and in that call, Thomas explained that he wanted to be the cloud that embraced open source,” Chhabra said.

It’s worth noting that at the time, many open source businesses, including MongoDB, were wrestling with how to react to the likes of AWS releasing their own services based on existing open source projects. It was at Kurian’s first Cloud Next in 2019 that the company announced that it would deeply integrate products from open source companies like Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs — a list that looks quite similar to the partners the company is highlighting today. While Google didn’t spell it out at the time, that announcement was very much meant to draw a line between how Google Cloud and AWS were going to work with open source companies.

That approach is now paying off for Google and its partners. “I remember that moment because they were there for the open source community,” Chhabra said. “They were there for database and data companies like MongoDB and we remember that and loyalty is important to us. Since then, we’ve had phenomenal growth between the two companies, especially in verticals like retail. And we’ve got a commitment with Google and they’ve committed items to us.”

Data is obviously the lifeblood of AI and even though Microsoft, thanks in large parts to its OpenAI partnership, is often seen as a leader, many enterprises specifically use Google Cloud because of its AI services like Vertex AI.

DataRobot CEO Debanjan Saha, who previously worked at AWS and Google, echoed what I heard from other partners as well: “If you look at Google, for a long time, they were a consumer company. The cloud is probably the first enterprise business for them. And there’s a little bit of learning that Google is going through. I think they made a huge amount of progress in the last three or four years, especially after Thomas Kurian took charge of the cloud business. But still, relatively speaking, Microsoft, for example, has been doing that longer than Google has, but I think Google is learning very fast and the gap is closing.”

He noted areas where Google could still improve, including the processes for co-marketing, co-selling and marketplace execution. “I know that they’re working really hard on those,” Saha added.

Google’s Orban noted that the company often looks for partners that complement its services. “That’s all about recruiting the ISV, making sure they’re well-architected on Google Cloud with their solution. Most ISVs, I would say, lean towards the SaaS model now. They’re building their SaaS in such a way that it is optimized for going to market with us. It’s about building the joint go-to-market together.”

These days, those discussions also often become about generative AI and how Google can help enterprises leverage it. “GenAI has overnight become a CEO- and boardroom-level conversation, where cloud migrations sometimes are traditionally a CIO-level agenda,” Orban said. “So overnight, we’ve seen the demand from customers from very high up in the organization. And we’re in a very fortunate position where a lot of customers have come to trust and recognize Google as a brand for artificial intelligence.”

He noted that while Google has its own foundational models, it still partners with the likes of Anthropic and Cohere. “Our strategy is quite explicit: to build the most open and innovative AI ecosystem on Earth,” he said. “If our customers want to work with a particular partner, we want to be there to support them and make sure that they have a great experience on Google Cloud.”

Google Cloud’s new CEO on gaining customers, startups, supporting open source and more

More TechCrunch

The malicious attack appears to have involved malware transmitted through TikTok’s DMs.

TikTok acknowledges exploit targeting high-profile accounts

It’s unusual for three major AI providers to all be down at the same time, which could signal a broader infrastructure issues or internet-scale problem.

AI apocalypse? ChatGPT, Claude and Perplexity all went down at the same time

Welcome to TechCrunch Fintech! This week, we’re looking at LoanSnap’s woes, Nubank’s and Monzo’s positive milestones, a plethora of fintech fundraises and more! To get a roundup of TechCrunch’s biggest…

A look at LoanSnap’s troubles and which neobanks are having a moment

Databricks, the analytics and AI giant, has acquired data management company Tabular for an undisclosed sum. (CNBC reports that Databricks payed over $1 billion.) According to Tabular co-founder Ryan Blue,…

Databricks acquires Tabular to build a common data lakehouse standard

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. What started as a tool to hyper-charge productivity through writing essays and code with short text prompts has evolved…

ChatGPT: Everything you need to know about the AI-powered chatbot

The next few weeks could be pivotal for Worldcoin, the controversial eyeball-scanning crypto venture co-founded by OpenAI’s Sam Altman, whose operations remain almost entirely shuttered in the European Union following…

Worldcoin faces pivotal EU privacy decision within weeks

OpenAI’s chatbot ChatGPT has been down for several users across the globe for the last few hours.

OpenAI fixes the issue that caused ChatGPT outage for several hours

True Fit, the AI-powered size-and-fit personalization tool, has offered its size recommendation solution to thousands of retailers for nearly 20 years. Now, the company is venturing into the generative AI…

True Fit leverages generative AI to help online shoppers find clothes that fit

Audio streaming service TuneIn is teaming up with Discord to bring free live radio to the platform. This is TuneIn’s first collaboration with a social platform and one that is…

Discord and TuneIn partner to bring live radio to the social platform

The early victors in the AI gold rush are selling the picks and shovels needed to develop and apply artificial intelligence. Just take a look at data-labeling startup Scale AI…

Scale AI founder Alexandr Wang is coming to Disrupt 2024

Try to imagine the number of parts that go into making a rocket engine. Now imagine requesting and comparing quotes for each of those parts, getting approvals to purchase the…

Engineer brothers found Forge to modernize hardware procurement

Raspberry Pi has released a $70 AI extension kit with a neural network inference accelerator that can be used for local inferencing, for the Raspberry Pi 5.

Raspberry Pi partners with Hailo for its AI extension kit

When Stacklet’s founders, Travis Stanfield and Kapil Thangavelu, came out of Capital One in 2020 to launch their startup, most companies weren’t all that concerned with constraining cloud costs. But…

Stacklet sees demand grow as companies take cloud cost control more seriously

Fivetran’s Managed Data Lake Service aims to remove the repetitive work of managing data lakes.

Fivetran launches a managed data lake service

Lance Riedel and Nigel Daley both spent decades in search discovery, but it was while working at Pinterest that they began trying to understand how to use search engines to…

How a couple of former Pinterest search experts caught Biz Stone’s attention

GetWhy helps businesses carry out market studies and extract insights from video-based interviews using AI.

GetWhy, a market research AI platform that extracts insights from video interviews, raises $34.5M

AI-powered virtual physical therapy platform Sword Health has seen its valuation soar 50% to $3 billion.

Sword Health raises $130 million and its valuation soars to $3 billion

Jeffrey Katzenberg and Sujay Jaswa, along with three general partners, manage $1.5 billion in assets today through their Build, Venture and Seed strategies.

WndrCo officially gets into venture capital with fresh $460M across two funds

The startup targets the middle ground between platforms that offer rigid templates, and those that facilitate a full-control approach.

Storyblok raises $80M to add more AI to its ‘headless’ CMS aimed at non-technical people

The startup has been pursuing a ground-up redesign of a well-understood technology.

‘Star Wars’ lasers and waterfalls of molten salt: How Xcimer plans to make fusion power happen

Sékr, a startup that offers a mobile app for outdoor enthusiasts and campers, is launching a new AI tool for planning road trips. The new tool, called Copilot, is available…

Travel app Sékr can plan your next road trip with its new AI tool

Microsoft’s education-focused flavor of its cloud productivity suite, Microsoft 365 Education, is facing investigation in the European Union. Privacy rights non-profit noyb has just lodged two complaints with Austria’s data…

Microsoft hit with EU privacy complaints over schools’ use of 365 Education suite

Since the shock of Russia’s 2022 invasion of Ukraine, solar energy has been having a moment in Europe. Electricity prices have been going up while the investment required to get…

Samara is accelerating the energy transition in Spain one solar panel at a time

Featured Article

DEI backlash: Stay up-to-date on the latest legal and corporate challenges

It’s clear that this year will be a turning point for DEI.

21 hours ago
DEI backlash: Stay up-to-date on the latest legal and corporate challenges

The keynote will be focused on Apple’s software offerings and the developers that power them, including the latest versions of iOS, iPadOS, macOS, tvOS, visionOS and watchOS.

Watch Apple kick off WWDC 2024 right here

Hello and welcome back to TechCrunch Space. Unfortunately, Boeing’s Starliner launch was delayed yet again, this time due to issues with one of the three redundant computers used by United…

TechCrunch Space: China’s victory

The court ruling said that Fearless Fund’s Strivers Grant likely violates the Civil Rights Act of 1866, which bans the use of race in contracts.

An appeals court rules that VC Fearless Fund cannot issue grants to Black women, but the fight continues

Instagram Threads is rolling out the ability for users to signal which sort of posts they wanted to see more or less of by swiping.

You can now customize your For You feed on Threads using swipes

The Japanese billionaire who commissioned SpaceX for a private mission around the moon on a Starship rocket has abruptly canceled the project, citing ongoing uncertainties around when the launch vehicle…

Japanese billionaire pulls plug on private ‘dearMoon’ lunar Starship mission

Malicious actors are abusing generative AI music tools to create homophobic, racist, and propagandistic songs — and publishing guides instructing others how to do so as well. According to ActiveFence,…

People are using AI music generators to create hateful songs