Featured Article

Millions of patient scans and health records spilling online thanks to decades-old protocol bug

Researchers say they found exposed patient imaging, as well as names, addresses and phone numbers

Comment

a photo of a person having a CT-scan in the background, with two radiographers behind protective glass in front of the CT scanner's computer
Image Credits: Joe Giddens / PA Images / Getty Images

Thousands of exposed servers are spilling the medical records and personal health information of millions of patients due to security weaknesses in a decades-old industry standard designed for storing and sharing medical images, researchers have warned.

This standard, known as Digital Imaging and Communications in Medicine, or DICOM for short, is the internationally recognized format for medical imaging. DICOM is used as the file format for CT scans and X-ray images to ensure interoperability between different imaging systems and software. DICOM images are typically stored in a picture storage and sharing system, or PACS server, allowing medical practitioners to store patient images in a single file and share records with other medical practices.

But as discovered by Aplite, a Germany-based cybersecurity consultancy specializing in digital healthcare, security shortcomings in DICOM mean many medical facilities have unintentionally made the private data and medical histories of millions of patients accessible to the open internet.

Aplite’s research into DICOM systems, shared with TechCrunch ahead of its presentation at Black Hat Europe this week, has discovered more than 3,800 servers across more than 110 countries exposing the personal information of some 16 million patients. Aplite said they found patient names, genders, addresses and phone numbers, and in some cases Social Security numbers.

The research, which scanned the internet for DICOM servers for more than six months, found that these servers are also exposing more than 43 million health records, which can include the results of an examination, when the examination took place and the referring physicians’ details.

Most of the exposed servers — more than 8 million records — are based in the United States, followed by 9.6 million records in India and 7.3 million found in South Africa. Aplite said many of the U.S.-based servers are hosting data from medical practices located outside the United States.

Sina Yazdanmehr, a senior IT security consultant at Aplite, told TechCrunch that more than 70% of these exposed DICOM servers are hosted by cloud giants like Amazon AWS and Microsoft Azure. The rest are DICOM servers in medical offices connected to the internet.

Yazdanmehr said that fewer than 1% of DICOM servers on the internet are using effective security measures.

“When we did this research, we realized that medical organizations had started the shift towards the cloud and modernization; big players went to the cloud because they could afford it and have the infrastructure,” Yazdanmehr told TechCrunch. “But this digitalization forces small businesses that don’t have the resources or budget — just one DSL line — to catch up.”

A legacy problem

The security shortcomings associated with DICOM are nothing new. In 2020, TechCrunch reported the implementation of this decades-old protocol at hospitals, doctors’ offices and radiology centers led to the exposure of millions of medical images containing the personal health information of patients.

Now, almost four years later, the problem shows no sign of abating. Worse, Aplite said it has discovered a new attack vector that could allow hackers to tamper with data within existing medical images, which the company will demonstrate at Black Hat on Wednesday.

“When we analyzed the servers, we found that 39 million of the health records are at risk of tampering,” Yazdanmehr said. “Because of the nature of medical records, you cannot change them unless it goes through a whole process of manual verification.”

“If an attacker tampers with that data, these records are likely useless,” said Yazdanmehr. “They can even inject the false sign of illnesses.”

The number of leaked records is increasing every day, Yazdanmehr told TechCrunch, as more hospitals move to the cloud and more records are generated, but that the wider problem is not easy to fix. Yazdanmehr said that while DICOM has security measures, requiring their use could break many legacy products and systems.

The Medical Imaging & Technology Alliance, which oversees the DICOM standard, did not respond to TechCrunch’s questions prior to publication. MITA later told TechCrunch that DICOM does not inherently pose a security risk, but noted proper security “requires more than just technical measures.”

“It requires shared responsibility — specifically the implementation of institutional plans and policies to address various aspects of security, such as infrastructure, device configuration, procedures, policies, training, auditing and oversight,” said DICOM general secretary Carolyn Hull.

“The implementation, deployment, purchase, maintenance and configuration of systems that implement the DICOM Standard are the responsibility of the product vendors and their customers. Further, it is the responsibility of the vendors to provide and maintain software implementations. In short, proper security is a shared responsibility between device manufacturers and health delivery organizations. To claim it’s the sole responsibility of a standard is false,” said Hull.

Updated on December 11 with comment from MITA regarding the DICOM standard.

9 million patients had data stolen after US medical transcription firm hacked

More TechCrunch

Silo, a Bay Area food supply chain startup, has hit a rough patch. TechCrunch has learned that the company on Tuesday laid off roughly 30% of its staff, or north…

Food supply chain software maker Silo lays off ~30% of staff amid M&A discussions

Featured Article

Meta’s new AI council is composed entirely of white men

Meanwhile, women and people of color are disproportionately impacted by irresponsible AI.

7 hours ago
Meta’s new AI council is composed entirely of white men

If you’ve ever wanted to apply to Y Combinator, here’s some inside scoop on how the iconic accelerator goes about choosing companies.

Garry Tan has revealed his ‘secret sauce’ for getting into Y Combinator

Indian ride-hailing startup BluSmart has started operating in Dubai, TechCrunch has exclusively learned and confirmed with its executive. The move to Dubai, which has been rumored for months, could help…

India’s BluSmart is testing its ride-hailing service in Dubai

Under the envisioned framework, both candidate and issue ads would be required to include an on-air and filed disclosure that AI-generated content was used.

FCC proposes all AI-generated content in political ads must be disclosed

Want to make a founder’s day, week, month, and possibly career? Refer them to Startup Battlefield 200 at Disrupt 2024! Applications close June 10 at 11:59 p.m. PT. TechCrunch’s Startup…

Refer a founder to Startup Battlefield 200 at Disrupt 2024

Social networking startup and X competitor Bluesky is officially launching DMs (direct messages), the company announced on Wednesday. Later, Bluesky plans to “fully support end-to-end encrypted messaging down the line,”…

Bluesky now has DMs

The perception in Silicon Valley is that every investor would love to be in business with Peter Thiel. But the venture capital fundraising environment has become so difficult that even…

Peter Thiel-founded Valar Ventures raised a $300 million fund, half the size of its last one

Featured Article

Spyware found on US hotel check-in computers

Several hotel check-in computers are running a remote access app, which is leaking screenshots of guest information to the internet.

11 hours ago
Spyware found on US hotel check-in computers

Gavet has had a rocky tenure at Techstars and her leadership was the subject of much controversy.

Techstars CEO Maëlle Gavet is out

The struggle isn’t universal, however.

Connected fitness is adrift post-pandemic

Featured Article

A comprehensive list of 2024 tech layoffs

The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to independent layoffs tracker Layoffs.fyi. Companies like Tesla, Amazon, Google, TikTok, Snap and Microsoft have conducted sizable layoffs in the first months of 2024. Smaller-sized…

13 hours ago
A comprehensive list of 2024 tech layoffs

HoundDog actually looks at the code a developer is writing, using both traditional pattern matching and large language models to find potential issues.

HoundDog.ai helps developers prevent personal information from leaking

The changes are designed to enhance the consumer experience of using Google Pay and make it a more competitive option against other payment methods.

Google Pay will now display card perks, BNPL options and more

Few figures in the tech industry have earned the storied reputation of Vinod Khosla, founder and partner at Khosla Ventures. For over 40 years, he has been at the center…

Vinod Khosla is coming to Disrupt to discuss how AI might change the future

AI has already started replacing voice agents’ jobs. Now, companies are exploring ways to replace the existing computer-generated voice models with synthetic versions of human voices. Truecaller, the widely known…

Truecaller partners with Microsoft to let its AI respond to calls in your own voice

Meta is updating its Ray-Ban smart glasses with new hands-free functionality, the company announced on Wednesday. Most notably, users can now share an image from their smart glasses directly to…

Meta’s Ray-Ban smart glasses now let you share images directly to your Instagram Story

Spotify launched its own font, the company announced on Wednesday. The music streaming service hopes that its new typeface, “Spotify Mix,” will help Spotify distinguish its own unique visual identity. …

Why Spotify is launching its own font, Spotify Mix

In 2008, Marty Kagan, who’d previously worked at Cisco and Akamai, co-founded Cedexis, a (now-Cisco-owned) firm developing observability tech for content delivery networks. Fellow Cisco veteran Hasan Alayli joined Kagan…

Hydrolix seeks to make storing log data faster and cheaper

A dodgy email containing a link that looks “legit” but is actually malicious remains one of the most dangerous, yet successful, tricks in a cybercriminal’s handbook. Now, an AI startup…

Bolster, creator of the CheckPhish phishing tracker, raises $14M led by Microsoft’s M12

If you’ve been looking forward to seeing Boeing’s Starliner capsule carry two astronauts to the International Space Station for the first time, you’ll have to wait a bit longer. The…

Boeing, NASA indefinitely delay crewed Starliner launch

TikTok is the latest tech company to incorporate generative AI into its ads business, as the company announced on Tuesday that it’s launching a new “TikTok Symphony” AI suite for…

TikTok turns to generative AI to boost its ads business

Gone are the days when space and defense were considered fundamentally antithetical to venture investment. Now, the country’s largest venture capital firms are throwing larger portions of their money behind…

Space VC closes $20M Fund II to back frontier tech founders from day zero

These days every company is trying to figure out if their large language models are compliant with whichever rules they deem important, and with legal or regulatory requirements. If you’re…

Patronus AI is off to a magical start as LLM governance tool gains traction

Link-in-bio startup Linktree has crossed 50 million users and is rolling out the beta of its social commerce program.

Linktree surpasses 50M users, rolls out its social commerce program to more creators

For a $5.99 per month, immigrants have a bank account and debit card with fee-free international money transfers and discounted international calling.

Immigrant banking platform Majority secures $20M following 3x revenue growth

When developers have a particular job that AI can solve, it’s not typically as simple as just pointing an LLM at the data. There are other considerations such as cost,…

Unify helps developers find the best LLM for the job

Response time is Aerodome’s immediate value prop for potential clients.

Aerodome is sending drones to the scene of the crime

Granola takes a more collaborative approach to working with AI.

Granola debuts an AI notepad for meetings