Fintech

TechCrunch+ roundup: Churn rate basics, BNPL fraud, fundraising IP checklist

Comment

A white dog sits on Bernal Hill in San Francisco with the downtown skyline in the background.
Image Credits: Conrad Camit (opens in a new window) / Getty Images

The venture capital market is slowing down, which means early-stage founders are chasing a smaller pool of money.

According to Carta, the number of seed deals funded between Q4 2021 and Q1 2022 fell 41%, and dollar volume followed suit, dropping from $2.62 billion to $1.81 billion, a 31% decline.

In this environment, teams that successfully close a fundraising round will find themselves with a shorter runway than they planned on, which means partnering with an investor who understands the business well enough to add value is more critical than it was a year ago.

Because a founder’s pitch is the first step on that journey, we’re interviewing active investors to learn more about what they’re looking for and how they prefer to be approached.


Full TechCrunch+ articles are only available to members
Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription


For our latest outing, we asked each of them to name a pro forma pitch practice they think founders should retire. Notably, angel investor Marjorie Radlo-Zandi said entrepreneurs who embellish the size of their market are sabotaging themselves.

“Don’t be tempted to overstate your market size and its infinite potential,” she said. “We call blatantly inflated numbers ‘handwaving.’ If you exaggerate, you’ll appear less credible to investors. Not all investors expect to invest in the next unicorn.”

Thanks very much to everyone who participated:

  • Christine Tsai, CEO and founding partner, 500 Global
  • Marjorie Radlo-Zandi, angel, Launchpad Venture Group, Branch Venture Group
  • Clelia Warburg Peters, managing partner, Era Ventures
  • Anarghya Vardhana, partner, Maveron LLC
  • Frederic Huynen, partner, and Wijnand Bekker, associate, HPE Growth

If you already have an established network, this article probably isn’t for you. But if you’re a first-time founder who’s getting ready to fundraise, please read and share.

Thanks very much for reading, and I hope you have an excellent weekend!

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

How to pitch me: 6 investors discuss what they’re looking for in April 2022

 

Study up on churn rate basics to set customer and revenue benchmarks

Warning sign cliff ahead, West fjords, Iceland
Image Credits: Arctic Images (opens in a new window) / Getty Images

Whether it’s a neighborhood gym or a SaaS decacorn, every company that relies on recurring revenue watches its churn rate closely.

Churn “is complex and confusing,” says Sid Jain, a senior analyst at ChartMogul, but for early-stage companies, it’s one of a few real-time metrics that can help founders run experiments and gather feedback quickly.

Jain explains the differences between customer and revenue churn, shares formulas for calculating benchmarks, and answers the question: “What is a good monthly churn rate?”

Study up on churn rate basics to set customer and revenue benchmarks

Dear Sophie: Can a startup sponsor a graduating co-founder?

lone figure at entrance to maze hedge that has an American flag at the center
Image Credits: Bryce Durbin/TechCrunch

On Tuesday, April 26, at 2:30 p.m. PT/5:30 p.m. ET, Sophie Alcorn will answer questions about immigration law for startups during a Twitter Space hosted by Senior Editor Walter Thompson.

The conversation is open to everyone, so please submit your questions on Twitter and click here to get a reminder when the chat begins.


Dear Sophie,

What are the visa options for an advanced-degree graduate from a U.S. university who wants to co-found a startup upon graduation?

Can the newly minted company or other co-founders sponsor the recent grad?

— Forward-Looking Founder

Dear Sophie: Can a startup sponsor a graduating co-founder?

Fraud-as-a-service: Scammers are using encrypted messaging to undercut BNPL revenue

Credit card online payment scam concept. Internet hacker stealing money cybercrime from smartphone payment app.
Image Credits: Blueastro (opens in a new window) / Getty Images

Consumers have enthusiastically embraced buy now, pay later services in recent years — and so have online scammers.

Using secure messaging apps that serve as dark web marketplaces, cybercriminals are targeting retailers and BNPL providers using stolen data.

“The only way to get ahead of these scams is for BNPL vendors to ensure they have the right defense strategy in place to combat fraud on their own platforms and networks,” says Brittany Allen, trust and safety architect at Sift.

Fraud as a service: Scammers are using encrypted messaging to undercut BNPL revenue

10 IP and commercial contract loose ends to tie up before you approach investors

Close-Up Of Multi Colored Shoelaces Against Black Background
Image Credits: EyeEm (opens in a new window) / Getty Images

A persuasive pitch is not the first step on the fundraising path.

Before approaching investors, founders must first perform due diligence on themselves to make sure they’re aware of any liabilities involving their intellectual property.

“Waiting to tackle these issues during a financing could cause delays, result in time-consuming and expensive remediation, and, in the worst case, lead to lower valuations,” says William Wilson, a partner at Goodwin Law.

In a TC+ guest post, he identifies 10 potential pitfalls “and steps that startups can take to better prepare for these issues.”

10 IP and commercial contract loose ends to tie up before you approach investors

Submit your questions for a TechCrunch+ Twitter Space with immigration law attorney Sophie Alcorn

A composite image of immigration law attorney Sophie Alcorn in front of a background with a TechCrunch logo.
Image Credits: Joanna Buniak / Sophie Alcorn (opens in a new window)

On Tuesday, April 26, at 2:30 p.m. PT/5:30 p.m. ET, I’m hosting a Twitter Space with Sophie Alcorn, an immigration law attorney based in Silicon Valley and author of Dear Sophie, a column that appears on TechCrunch+ each Wednesday.

We’ll discuss relevant issues for technology workers and founders who are considering setting up shop in the U.S., including H-1B visas, pathways for international student founders, what to do if you weren’t selected in the green card lottery, and information for members of the Ukrainian IT community who’ve been impacted by the ongoing Russian invasion.

This Space is open to everyone, so please click through to set a reminder for the chat and submit your immigration-related questions so we can raise them during the Q&A.

4 questions every CISO should be asking about the metaverse

The metaverse is still taking shape, but it’s already creating headaches for cybersecurity professionals.

Technology that places users inside virtual, immersive environments where they can transact could unlock untold benefits, but it will definitely create a threat attack surface of titanic proportions. To prepare, CSO/CISO David Fairman says organizations must be able to answer these questions:

  • Can we protect PII (and other sensitive data) in the metaverse?
  • How can I authenticate users?
  • Can we protect users from bullying, harassment and exploitation?
  • Can we manage this kind of fast-growing attack surface?

4 questions every CISO should be asking about the metaverse

 

 

More TechCrunch

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. Over the past eight years,…

Fisker collapsed under the weight of its founder’s promises

What is AI? We’ve put together this non-technical guide to give anyone a fighting chance to understand how and why today’s AI works.

WTF is AI?

President Joe Biden has vetoed H.J.Res. 109, a congressional resolution that would have overturned the Securities and Exchange Commission’s current approach to banks and crypto. Specifically, the resolution targeted the…

President Biden vetoes crypto custody bill

Featured Article

Industries may be ready for humanoid robots, but are the robots ready for them?

How large a role humanoids will play in that ecosystem is, perhaps, the biggest question on everyone’s mind at the moment.

11 hours ago
Industries may be ready for humanoid robots, but are the robots ready for them?

VCs are clamoring to invest in hot AI companies, willing to pay exorbitant share prices for coveted spots on their cap tables. Even so, most aren’t able to get into…

VCs are selling shares of hot AI companies like Anthropic and xAI to small investors in a wild SPV market

The fashion industry has a huge problem: Despite many returned items being unworn or undamaged, a lot, if not the majority, end up in the trash. An estimated 9.5 billion…

Deal Dive: How (Re)vive grew 10x last year by helping retailers recycle and sell returned items

Tumblr officially shut down “Tips,” an opt-in feature where creators could receive one-time payments from their followers.  As of today, the tipping icon has automatically disappeared from all posts and…

You can no longer use Tumblr’s tipping feature 

Generative AI improvements are increasingly being made through data curation and collection — not architectural — improvements. Big Tech has an advantage.

AI training data has a price tag that only Big Tech can afford

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: Can we (and could we ever) trust OpenAI?

Jasper Health, a cancer care platform startup, laid off a substantial part of its workforce, TechCrunch has learned.

General Catalyst-backed Jasper Health lays off staff

Featured Article

Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Live Nation says its Ticketmaster subsidiary was hacked. A hacker claims to be selling 560 million customer records.

1 day ago
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Featured Article

Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

An autonomous pod. A solid-state battery-powered sports car. An electric pickup truck. A convertible grand tourer EV with up to 600 miles of range. A “fully connected mobility device” for young urban innovators to be built by Foxconn and priced under $30,000. The next Popemobile. Over the past eight years, famed vehicle designer Henrik Fisker…

1 day ago
Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

Late Friday afternoon, a time window companies usually reserve for unflattering disclosures, AI startup Hugging Face said that its security team earlier this week detected “unauthorized access” to Spaces, Hugging…

Hugging Face says it detected ‘unauthorized access’ to its AI model hosting platform

Featured Article

Hacked, leaked, exposed: Why you should never use stalkerware apps

Using stalkerware is creepy, unethical, potentially illegal, and puts your data and that of your loved ones in danger.

1 day ago
Hacked, leaked, exposed: Why you should never use stalkerware apps

The design brief was simple: each grind and dry cycle had to be completed before breakfast. Here’s how Mill made it happen.

Mill’s redesigned food waste bin really is faster and quieter than before

Google is embarrassed about its AI Overviews, too. After a deluge of dunks and memes over the past week, which cracked on the poor quality and outright misinformation that arose…

Google admits its AI Overviews need work, but we’re all helping it beta test

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. In…

Startups Weekly: Musk raises $6B for AI and the fintech dominoes are falling

The product, which ZeroMark calls a “fire control system,” has two components: a small computer that has sensors, like lidar and electro-optical, and a motorized buttstock.

a16z-backed ZeroMark wants to give soldiers guns that don’t miss against drones

The RAW Dating App aims to shake up the dating scheme by shedding the fake, TikTok-ified, heavily filtered photos and replacing them with a more genuine, unvarnished experience. The app…

Pitch Deck Teardown: RAW Dating App’s $3M angel deck

Yes, we’re calling it “ThreadsDeck” now. At least that’s the tag many are using to describe the new user interface for Instagram’s X competitor, Threads, which resembles the column-based format…

‘ThreadsDeck’ arrived just in time for the Trump verdict

Japanese crypto exchange DMM Bitcoin confirmed on Friday that it had been the victim of a hack resulting in the theft of 4,502.9 bitcoin, or about $305 million.  According to…

Hackers steal $305M from DMM Bitcoin crypto exchange

This is not a drill! Today marks the final day to secure your early-bird tickets for TechCrunch Disrupt 2024 at a significantly reduced rate. At midnight tonight, May 31, ticket…

Disrupt 2024 early-bird prices end at midnight

Instagram is testing a way for creators to experiment with reels without committing to having them displayed on their profiles, giving the social network a possible edge over TikTok and…

Instagram tests ‘trial reels’ that don’t display to a creator’s followers

U.S. federal regulators have requested more information from Zoox, Amazon’s self-driving unit, as part of an investigation into rear-end crash risks posed by unexpected braking. The National Highway Traffic Safety…

Feds tell Zoox to send more info about autonomous vehicles suddenly braking

You thought the hottest rap battle of the summer was between Kendrick Lamar and Drake. You were wrong. It’s between Canva and an enterprise CIO. At its Canva Create event…

Canva’s rap battle is part of a long legacy of Silicon Valley cringe

Voice cloning startup ElevenLabs introduced a new tool for users to generate sound effects through prompts today after announcing the project back in February.

ElevenLabs debuts AI-powered tool to generate sound effects

We caught up with Antler founder and CEO Magnus Grimeland about the startup scene in Asia, the current tech startup trends in the region and investment approaches during the rise…

VC firm Antler’s CEO says Asia presents ‘biggest opportunity’ in the world for growth

Temu is to face Europe’s strictest rules after being designated as a “very large online platform” under the Digital Services Act (DSA).

Chinese e-commerce marketplace Temu faces stricter EU rules as a ‘very large online platform’

Meta has been banned from launching features on Facebook and Instagram that would have collected data on voters in Spain using the social networks ahead of next month’s European Elections.…

Spain bans Meta from launching election features on Facebook, Instagram over privacy fears

Stripe, the world’s most valuable fintech startup, said on Friday that it will temporarily move to an invite-only model for new account sign-ups in India, calling the move “a tough…

Stripe curbs its India ambitions over regulatory situation