Startups

Q1 2023 market map: SaaS cost optimization and management

Comment

Image of money floating in a cloud against a blue sky.
Image Credits: John Lund Photography Inc (opens in a new window) / Getty Images

Jonathan Schwartz

Contributor

Jonathan Schwartz is an investment associate at Ibex Investors. He focuses on the firm’s growth fund portfolio as well as new investment opportunities.

When engaging with our portfolio companies as well as with new investment opportunities, we’ve noticed that “profitability” and “efficiency” are two words that are often grouped with “growth” in every sentence.

Three months into 2023, investors continue to use buzz words like “responsible growth,” “business efficiency” and “quality marketing” when explaining how VC-backed companies should do business this year. That may be true, but there is no textbook for how a company can actively reduce its budget without slowing down growth in the near term.

Over the past few months, we have examined, demo’d and reviewed over 30 companies that we define as “first-degree, gross-margin-enhancing businesses.”

What does this mean? The “first-degree” part of that has to do with the now. Investors are knocking at the door to see improvements every quarter. Companies that can help you with long-term efficiencies will not help you when you next look to raise money in six, 12 or 18 months.

The “gross-margin-enhancing” part of this definition is important because simply reducing costs in lieu of growth will not work. Likewise, maximizing growth with little sensitivity around costs won’t work in 2023.

saas cost optimization
Image Credits: Ibex Investors

In this article, we’ll look at emerging companies that can efficiently and effectively support organizations in their efforts to deliver growth while optimizing and managing costs in the near and long term.

The value proposition of the companies in this mapping is to help businesses continue their growth journey while optimizing and reducing costs in their current business structure. That said, there is no-one-size-fits-all solution. For this reason, we have defined three key categories of gross margin enhancement:

  • Cloud infrastructure cost optimization and management.
  • Vendor stack cost optimization and management.
  • Next generation FP&A tools.

Cloud infrastructure cost optimization and management

There is a constant struggle to balance stepping on the gas to improve product (i.e., raise cloud spend) and pushback from the CFO’s office when it is time to cut back.

CTOs and technical leads know how to cut cloud costs, but it can be difficult to pinpoint to what degree a certain change can negatively impact a company’s top line, not to mention the time it takes to execute reduction and optimization requests repeatedly. Companies want to continue to grow and do it rapidly, but they simply cannot allow themselves the freedom to flex their cloud spend like in past years.

Several companies are solving these problems with different focuses: Finout, Cloud Zero, Vantage and Anodot support both enterprise and middle-market end users and offer solutions to manage the cloud as well as Kubernetes. Some of these players provide solutions not only to support key cloud providers but also other cloud infrastructure vendors (such as Data Dog and Snowflake).

Other companies focus on more specific use cases. For example, Kubecost focuses on Kubernetes management. There are also companies that aim to help you cut costs: Zesty (for cloud) and Cast (for Kubernetes) fall in this space.

Putting aside the specific use cases, the companies mentioned here are creating true actionability tools that help you make immediate changes backed by predictions and insights. This is where cloud infrastructure management is going.

Vendor stack cost optimization and management

Vendor stack management is not a new topic by any means. But this has been on the back burner over the past two years for most growing or VC-backed companies, as the focus was on growth and limited attention was paid to the multitude of vendors and the dollar size of contracts.

The companies in this space are seeing a real shift as we transition to 2023. Software companies now need to:

  1. Get a grip on optimizing where they should continue to spend and where they can cut.
  2. Provide tools to make efficient and educated decisions on where new spending will be most effective and how much.

We see several companies tackling the issue from various angles for different customer types. Entrio has homed in on supporting enterprise customers throughout the stack, from SaaS to on-prem and other technology assets. With many companies still holding a healthy number of on-prem vendors, the solution offers holistic visibility and the ability to lower costs and minimize risk throughout the stack.

On the other hand, there are players that target pure SaaS stack management, such as Productiv and Zylo. They aim to help companies manage and reduce costs for mission-critical solutions with tools that provide visibility and insight into numerous key SaaS providers. Cledara, Vendr and Vertice have built businesses that have a procurement-service side, with which they source, price and execute SaaS contracts for their clients.

Lastly, we see companies like Torri and BetterCloud, which have built automation and technological solutions to help with the “pushing and pulling” of SaaS licenses.

Decisions on vendor spending can become extremely challenging when the IT department and CFO office are not aligned with the rest of the organization. The solutions that have emerged and are still emerging throughout this category allow for vendor insights to be democratized throughout fast-scaling companies.

As organizations scale, they need true visibility into how much and why they are spending on tools. They can no longer rely on the isolated opinions of specific divisions.

Next-generation financial planning and analysis (FP&A) tools

Countless companies in 2022 missed on both their top line as well as budget targets. Growing companies need to find a way to synthesize all their 2023 objectives and plans while sticking to numbers.

Given the market right now, investors want to see companies following forecasts more than ever.

It is not enough to use specific departmental tools that reduce cost or manage spend. Every company deals with the butterfly effect: A small change in the marketing department can cause a tornado six months later in the sales department and then a disaster for the finance department by the year’s end. This is why FP&A teams need to be aware and have visibility into each action, at each department and the potential effect on other teams.

The companies leading this space have engineered bullet-proof platforms that let FP&A teams organize, plan, communicate, pull actual data and execute financial plans. The companies in one subgroup — Firmbase, Datarails, Cube and OnPlan — have built intelligent solutions around smart spreadsheets.

Others, such as Fintastic, Pigment and Mosaic, are web-based platforms with their own calculation engines. Some of these also generate risk-derived optimization plans according to targets set by the platform user.

Optimizing costs without sacrificing near-term growth will affect companies both in up and down markets. To the best of our knowledge, generative AI cannot solve this (yet). We believe that first-degree gross margin enhancers can provide the necessary tool kit to support and ensure that companies can successfully do what is needed in the climate of 2023 and the time to follow.

Whether it be in cloud infrastructure, vendor stack or next-gen FP&A management, there is one common denominator: The businesses identified in this mapping support and provide the necessary technical framework to ensure transparency and alignment across the complex and differentiated departments within each organization.

More TechCrunch

The decision to go monochrome was probably a smart one, considering the candy-colored alternatives that seem to want to dazzle and comfort you.

ChatGPT’s new face is a black hole

Apple and Google announced on Monday that iPhone and Android users will start seeing alerts when it’s possible that an unknown Bluetooth device is being used to track them. The…

Apple and Google agree on standard to alert people when unknown Bluetooth devices may be tracking them

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: Watch here

A human safety operator will be behind the wheel during this phase of testing, according to the company.

GM’s Cruise ramps up robotaxi testing in Phoenix

OpenAI announced a new flagship generative AI model on Monday which they call GPT-4o — the “o” stands for “omni,” referring to the model’s ability to handle text, speech, and…

OpenAI debuts GPT-4o ‘omni’ model now powering ChatGPT

Featured Article

The women in AI making a difference

As a part of a multi-part series, TechCrunch is highlighting women innovators — from academics to policymakers —in the field of AI.

3 hours ago
The women in AI making a difference

The expansion of Polar Semiconductor’s facility would enable the company to double its U.S. production capacity of sensor and power chips within two years.

White House proposes up to $120 million to help fund Polar Semiconductor’s chip facility expansion

In 2021, Google kicked off work on Project Starline, a corporate-focused teleconferencing platform that uses 3D imaging, cameras and a custom-designed screen to let people converse with someone as if…

Google’s 3D video conferencing platform, Project Starline, is coming in 2025 with help from HP

Over the weekend, Instagram announced it is expanding its creator marketplace to 10 new countries — this marketplace connects brands with creators to foster collaboration. The new regions include South…

Instagram expands its creator marketplace to 10 new countries

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

Four-year-old Mexican BNPL startup Aplazo facilitates fractionated payments to offline and online merchants even when the buyer doesn’t have a credit card.

Aplazo is using buy now, pay later as a stepping stone to financial ubiquity in Mexico

We received countless submissions to speak at this year’s Disrupt 2024. After carefully sifting through all the applications, we’ve narrowed it down to 19 session finalists. Now we need your…

Vote for your Disrupt 2024 Audience Choice favs

Co-founder and CEO Bowie Cheung, who previously worked at Uber Eats, said the company now has 200 customers.

Healthy growth helps B2B food e-commerce startup Pepper nab $30 million led by ICONIQ Growth

Booking.com has been designated a gatekeeper under the EU’s DMA, meaning the firm will be regulated under the bloc’s market fairness framework.

Booking.com latest to fall under EU market power rules

Featured Article

‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Estate is an invite-only website that has helped hundreds of attackers make thousands of phone calls aimed at stealing account passcodes, according to its leaked database.

8 hours ago
‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Squarespace is being taken private in an all-cash deal that values the company on an equity basis at $6.6 billion.

Permira is taking Squarespace private in a $6.9 billion deal

AI-powered tools like OpenAI’s Whisper have enabled many apps to make transcription an integral part of their feature set for personal note-taking, and the space has quickly flourished as a…

Buy Me a Coffee’s founder has built an AI-powered voice note app

Airtel, India’s second-largest telco, is partnering with Google Cloud to develop and deliver cloud and GenAI solutions to Indian businesses.

Google partners with Airtel to offer cloud and GenAI products to Indian businesses

To give AI-focused women academics and others their well-deserved — and overdue — time in the spotlight, TechCrunch has been publishing a series of interviews focused on remarkable women who’ve contributed to…

Women in AI: Rep. Dar’shun Kendrick wants to pass more AI legislation

We took the pulse of emerging fund managers about what it’s been like for them during these post-ZERP, venture-capital-winter years.

A reckoning is coming for emerging venture funds, and that, VCs say, is a good thing

It’s been a busy weekend for union organizing efforts at U.S. Apple stores, with the union at one store voting to authorize a strike, while workers at another store voted…

Workers at a Maryland Apple store authorize strike

Alora Baby is not just aiming to manufacture baby cribs in an environmentally friendly way but is attempting to overhaul the whole lifecycle of a product

Alora Baby aims to push baby gear away from the ‘landfill economy’

Bumble founder and executive chair Whitney Wolfe Herd raised eyebrows this week with her comments about how AI might change the dating experience. During an onstage interview, Bloomberg’s Emily Chang…

Go on, let bots date other bots

Welcome to Week in Review: TechCrunch’s newsletter recapping the week’s biggest news. This week Apple unveiled new iPad models at its Let Loose event, including a new 13-inch display for…

Why Apple’s ‘Crush’ ad is so misguided

The U.K. AI Safety Institute, the U.K.’s recently established AI safety body, has released a toolset designed to “strengthen AI safety” by making it easier for industry, research organizations and…

UK agency releases tools to test AI model safety

AI startup Runway’s second annual AI Film Festival showcased movies that incorporated AI tech in some fashion, from backgrounds to animations.

At the AI Film Festival, humanity triumphed over tech

Rachel Coldicutt is the founder of Careful Industries, which researches the social impact technology has on society.

Women in AI: Rachel Coldicutt researches how technology impacts society

SAP Chief Sustainability Officer Sophia Mendelsohn wants to incentivize companies to be green because it’s profitable, not just because it’s right.

SAP’s chief sustainability officer isn’t interested in getting your company to do the right thing

Here’s what one insider said happened in the days leading up to the layoffs.

Tesla’s profitable Supercharger network is in limbo after Musk axed the entire team