Made in Tandem was named the Gold Stevie® Award winner in the Professional Services category in The 22nd Annual American Business Awards® today.
The award recognizes Made in Tandem’s work to modernize San Diego Gas & Electric (SDG&E)’s legacy Emergency Notification System (ENS). Used to notify customers when power lines will be shut off due to wildfire-prone conditions, the ENS had been in place for 10+ years and needed an overhaul. Made in Tandem’s software consultants reimagined the system to create a modern, streamlined solution that empowers the SDG&E team to help their customers when minutes matter.
The American Business Awards are the U.S.A.’s premier business awards program. More than 3,700 nominations were submitted this year for consideration, so Made in Tandem is honored to be recognized alongside other companies transforming applications improving customers’ lives.
More than 300 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. Speaking to Made in Tandem’s nomination, one judge remarked, “Tandem’s efforts in enhancing SDG&E’s emergency notification platform showcase their ability to address complex technical challenges, improve operational efficiency, and contribute to public safety. The solution’s impact on regulatory compliance and risk reduction underscores its significance in emergency response efforts.”
Another judge commented,
The modernization of SDG&E’s emergency notification platform by Tandem represents a significant improvement in the utility’s ability to communicate quickly and effectively with its customers during emergencies. By reducing the notification and reporting process from 37 steps to just ten and integrating seamlessly with existing systems, SDG&E has not only enhanced operational efficiency but also compliance with new regulatory standards.
The dramatic reduction in fines compared to their closest competitor, by a factor of 417, clearly demonstrates the tangible benefits of these upgrades. This project showcases a successful application of technology to meet critical regulatory and community safety needs, making it a valuable initiative where the numbers indeed speak for themselves.
Stevie Awards are conferred in eight programs, collectively receiving more than 12,000 entries each year from organizations in 70+ nations. To learn more about the American Business Awards and see the list of 2024 Stevie winners, visit the Stevie Awards website.
To see the winning video demonstration of how Tandem modernized SDG&E’s ENS software, you can view it on YouTube:
