Featured Article

Millions of patient scans and health records spilling online thanks to decades-old protocol bug

Researchers say they found exposed patient imaging, as well as names, addresses and phone numbers

Comment

a photo of a person having a CT-scan in the background, with two radiographers behind protective glass in front of the CT scanner's computer
Image Credits: Joe Giddens / PA Images / Getty Images

Thousands of exposed servers are spilling the medical records and personal health information of millions of patients due to security weaknesses in a decades-old industry standard designed for storing and sharing medical images, researchers have warned.

This standard, known as Digital Imaging and Communications in Medicine, or DICOM for short, is the internationally recognized format for medical imaging. DICOM is used as the file format for CT scans and X-ray images to ensure interoperability between different imaging systems and software. DICOM images are typically stored in a picture storage and sharing system, or PACS server, allowing medical practitioners to store patient images in a single file and share records with other medical practices.

But as discovered by Aplite, a Germany-based cybersecurity consultancy specializing in digital healthcare, security shortcomings in DICOM mean many medical facilities have unintentionally made the private data and medical histories of millions of patients accessible to the open internet.

Aplite’s research into DICOM systems, shared with TechCrunch ahead of its presentation at Black Hat Europe this week, has discovered more than 3,800 servers across more than 110 countries exposing the personal information of some 16 million patients. Aplite said they found patient names, genders, addresses and phone numbers, and in some cases Social Security numbers.

The research, which scanned the internet for DICOM servers for more than six months, found that these servers are also exposing more than 43 million health records, which can include the results of an examination, when the examination took place and the referring physicians’ details.

Most of the exposed servers — more than 8 million records — are based in the United States, followed by 9.6 million records in India and 7.3 million found in South Africa. Aplite said many of the U.S.-based servers are hosting data from medical practices located outside the United States.

Sina Yazdanmehr, a senior IT security consultant at Aplite, told TechCrunch that more than 70% of these exposed DICOM servers are hosted by cloud giants like Amazon AWS and Microsoft Azure. The rest are DICOM servers in medical offices connected to the internet.

Yazdanmehr said that fewer than 1% of DICOM servers on the internet are using effective security measures.

“When we did this research, we realized that medical organizations had started the shift towards the cloud and modernization; big players went to the cloud because they could afford it and have the infrastructure,” Yazdanmehr told TechCrunch. “But this digitalization forces small businesses that don’t have the resources or budget — just one DSL line — to catch up.”

A legacy problem

The security shortcomings associated with DICOM are nothing new. In 2020, TechCrunch reported the implementation of this decades-old protocol at hospitals, doctors’ offices and radiology centers led to the exposure of millions of medical images containing the personal health information of patients.

Now, almost four years later, the problem shows no sign of abating. Worse, Aplite said it has discovered a new attack vector that could allow hackers to tamper with data within existing medical images, which the company will demonstrate at Black Hat on Wednesday.

“When we analyzed the servers, we found that 39 million of the health records are at risk of tampering,” Yazdanmehr said. “Because of the nature of medical records, you cannot change them unless it goes through a whole process of manual verification.”

“If an attacker tampers with that data, these records are likely useless,” said Yazdanmehr. “They can even inject the false sign of illnesses.”

The number of leaked records is increasing every day, Yazdanmehr told TechCrunch, as more hospitals move to the cloud and more records are generated, but that the wider problem is not easy to fix. Yazdanmehr said that while DICOM has security measures, requiring their use could break many legacy products and systems.

The Medical Imaging & Technology Alliance, which oversees the DICOM standard, did not respond to TechCrunch’s questions prior to publication. MITA later told TechCrunch that DICOM does not inherently pose a security risk, but noted proper security “requires more than just technical measures.”

“It requires shared responsibility — specifically the implementation of institutional plans and policies to address various aspects of security, such as infrastructure, device configuration, procedures, policies, training, auditing and oversight,” said DICOM general secretary Carolyn Hull.

“The implementation, deployment, purchase, maintenance and configuration of systems that implement the DICOM Standard are the responsibility of the product vendors and their customers. Further, it is the responsibility of the vendors to provide and maintain software implementations. In short, proper security is a shared responsibility between device manufacturers and health delivery organizations. To claim it’s the sole responsibility of a standard is false,” said Hull.

Updated on December 11 with comment from MITA regarding the DICOM standard.

9 million patients had data stolen after US medical transcription firm hacked

More TechCrunch

Some Indian government websites have allowed scammers to plant advertisements capable of redirecting visitors to online betting platforms. TechCrunch discovered around four dozen “gov.in” website links associated with Indian states,…

Scammers found planting online betting ads on Indian government websites

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The deck included some redacted numbers, but there was still enough data to get a good picture.

Pitch Deck Teardown: Cloudsmith’s $15M Series A deck

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: What we know so far

Unlike ChatGPT, Claude did not become a new App Store hit.

Anthropic’s Claude sees tepid reception on iOS compared with ChatGPT’s debut

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Look,…

Startups Weekly: Trouble in EV land and Peloton is circling the drain

Scarcely five months after its founding, hard tech startup Layup Parts has landed a $9 million round of financing led by Founders Fund to transform composites manufacturing. Lux Capital and Haystack…

Founders Fund leads financing of composites startup Layup Parts

AI startup Anthropic is changing its policies to allow minors to use its generative AI systems — in certain circumstances, at least.  Announced in a post on the company’s official…

Anthropic now lets kids use its AI tech — within limits

Zeekr’s market hype is noteworthy and may indicate that investors see value in the high-quality, low-price offerings of Chinese automakers.

The buzziest EV IPO of the year is a Chinese automaker

Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent…

VC fund performance is down sharply — but it may have already hit its lowest point

The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell’s…

Threat actor says he scraped 49M Dell customer addresses before the company found out

The social network has announced an updated version of its app that lets you offer feedback about its algorithmic feed so you can better customize it.

Bluesky now lets you personalize main Discover feed using new controls

Microsoft will launch its own mobile game store in July, the company announced at the Bloomberg Technology Summit on Thursday. Xbox president Sarah Bond shared that the company plans to…

Microsoft is launching its mobile game store in July

Smart ring maker Oura is launching two new features focused on heart health, the company announced on Friday. The first claims to help users get an idea of their cardiovascular…

Oura launches two new heart health features

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI considers allowing AI porn

Garena is quietly developing new India-themed games even though Free Fire, its biggest title, has still not made a comeback to the country.

Garena is quietly making India-themed games even as Free Fire’s relaunch remains doubtful

The U.S.’ NHTSA has opened a fourth investigation into the Fisker Ocean SUV, spurred by multiple claims of “inadvertent Automatic Emergency Braking.”

Fisker Ocean faces fourth federal safety probe

CoreWeave has formally opened an office in London that will serve as its European headquarters and home to two new data centers.

CoreWeave, a $19B AI compute provider, opens European HQ in London with plans for 2 UK data centers

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason