Fintech

The shocking allegations against Daylight, an LGBTQ+ focused fintech startup

Comment

Close up macro color image depicting an abstract view of a collection of debit and credit cards and numeric digits.
Image Credits: Getty Images

Welcome to The Interchange! If you received this in your inbox, thank you for signing up and your vote of confidence. If you’re reading this as a post on our site, sign up here so you can receive it directly in the future. Every week, I’ll take a look at the hottest fintech news of the previous week. This will include everything from funding rounds to trends to an analysis of a particular space to hot takes on a particular company or phenomenon. There’s a lot of fintech news out there and it’s my job to stay on top of it — and make sense of it — so you can stay in the know. — Mary Ann

Last week ended with an explosive feature published by NY Magazine. The article homed in on Daylight, an LGBQT+ focused neobank whose seed and Series A fundraises TechCrunch had covered here and here, respectively. The depiction of CEO and founder Rob Curtis was so far from the polite executive that I interviewed that it made me question my own character judgment. Lawsuits, fabrications and inappropriate behavior are among the many allegations reported in this in-depth piece. One person who tried the bank’s service shared with me that other than being allowed to use their chosen name on a card, they “didn’t really see much in the way of benefits or specialization” and that it was “so buggy,” they stopped using it.

Meanwhile, there is never a dull day in the corporate spend space. Last week, I wrote about Ramp reporting 4x revenue growth in 2022. That got me curious about other companies in the space, so I pinged a few of them. An Airbase spokesperson got back to me, sharing via email: “We grew 2X across the important dimensions of ARR, payment volume and number of paying customers. It’s important to point out that the majority of our revenue is high-margin and subscription based, unlike most of the interchange revenue focused companies in our space. We choose not to play the gross ARR obfuscation game…” Ouch.

Meanwhile, I neglected to include last week that Brex had expanded into the travel space. That company has reportedly ruffled a few feathers, though, as of late, according to AwardWallet, by devaluing “cash and crypto redemptions by 40% and slashed Brex Rewards point transfer rates to airline partners by over 40%” with little to no notice. Twitter was also abuzz about the news, if this tweet is any indication. I did reach out to the company, but have not yet heard back.

Other Weekly News

Reports Haje Jan Kamps: “What do you do when you have a very successful and popular product (marijuana) that is legal in some places, but federally has been a Schedule 1 drug since 1970? Well, you can’t rely on any national institutions as your business partners. One of the major places that shows up is in payments and payment processing; even after recreational cannabis became legal in 21 states and decriminalized in another dozen or so, cannabis has become largely a cash business. In a world that is increasingly cashless, that’s a problem for both consumers and businesses. Smoakland is currently beta-testing a loophole that lets its customers pay by credit card. The secret, it turns out, is crypto.” More here.

Reports Anna Heim:If you think embedded insurance is the only hot thing in insurtech these days, we’ve got a surprise in store for you: While it’s true that startups that help sell insurance together with other products and services are enjoying tailwinds, there are plenty of other opportunities in the space, several investors told TechCrunch+.” More here.

I reached out to payment company Checkout.com’s new president, Céline Dufétel, to find out more about her plans in her new role, including what’s in store for the company this year, her thoughts on the future of payments generally and why she sees so much opportunity in the U.S. We also asked how she felt about the comparisons to Stripe…and her answer may surprise you. More here.

Reports Kyle Wiggers: “Confluent co-founder Neha Narkhede today announced a new fintech company, Oscilar, that’s developing an ‘AI-driven’ platform to help financial institutions protect online transactions from fraud and theft. Oscilar is entirely self-funded, backed by $20 million that Narkhede and the company’s other co-founder, Sachin Kulkarni, themselves contributed. Narkhede says they opted not to take outside funding so that they could ‘quickly build and scale the company as it launches publicly.” More here.

Reports Kyle Wiggers: Months after unveiling a “major update to Apple Pay called Apple Pay Later, which allows users to split the cost of an Apple Pay purchase into four equal payments over six weeks without interest or late fees, Apple has finally launched the feature. But not for everyone — at least not yet. Starting today, Apple says it’ll begin inviting randomly selected users to access a pre-release version of Apple Pay Later, with plans to offer it to all ‘eligible’ users on iOS 16.4 or iPadOS 16.4 in the coming months.”

Meanwhile, Fitch Ratings weighed in on the Apple Pay Later news, with senior director Michael Taiano noting via email that “Apple not allowing customers to link to a credit card is a unique feature in its BNPL product that should limit the ability of borrowers to pay off one form of debt with another form of debt, though it does not fully address our broader concerns over the structural and cyclical challenges the buy-now-pay-later business model continues to face.”

Tage Kene-Okafor conducted an in-depth interview with Union54 co-founder and CEO Perseus Mlambo in which the executive “spoke candidly about the issues Union54 had to contend with when it had to halt operations over an attempted $1.2 billion chargeback fraud last year, how the company was at risk of a total shutdown, and why fintechs need to be more transparent about fraud exposure.” A must read!

Reports Fintech Futures: “Payments giants Visa and Mastercard are reportedly among a number of firms competing to acquire Brazilian payment and banking platform Pismo. News reports state that the firm is working with Goldman Sachs on a potential sale at a reported valuation of $1 billion. Sources tell Bloomberg that other interested parties include a bank and a private equity firm, and that the talks may not result in a sale. According to Valor Economico’s Pipeline, Visa submitted an initial offer of $1 billion which was rejected by Pismo, following which Visa upped its bid to $1.4 billion.” More here. TechCrunch covered Pismo’s $108 million raise in October of 2021. If true, this is super exciting news not only for Pismo, but also for the Latin American startup scene as a whole.

Speaking of Latin America, Latitud, a self-described “tech entrepreneurship program” for the Latin American region that is backed by Andreessen Horowitz and NFX, “launched business accounts.” According to co-founder Brian Requarth, the move was made in part because “most all founders in LatAm worked with SVB. . . . There is a gaping hole,” he said via email. “We had been working on this for months so we decided to launch it.” TechCrunch covered Latitud’s raise last March.

Aspiration filed a WARN notice in Oregon on March 24, 2023, notifying the state that it plans to lay off 180 people sometime between May 26, 2023, and June 1, 2023. Among those impacted are the chief administration officer, president of the MENA region, and vice presidents of business development, HR and product design. As one source shared, Aspiration had planned to become a public company but has yet to iron out its SPAC. The SPAC requested an extension until June 9 to complete the merger. Notably, according to its website, it has “pivoted to selling carbon credits to businesses instead of the environmentally friendly neobank most people might know them as,” the source said. TechCrunch reached out to Aspiration but did not get a response. The company has raised about $250 million in known funding.

Reports PYMNTS: “Family finance app Greenlight has unveiled an integration for banks and credit unions. Greenlight for Banks…lets financial institutions add Greenlight’s app to their financial service offerings…With the app, banks can offer customers Greenlight’s tools for earning, saving and spending. In addition, parents can automate allowances and send money instantly, while kids and teenagers get ‘hands-on money management experience with parental supervision,’” the company said.

Other headlines

Equals Money launches a new expense management platform in the US

Novo to launch working capital program for small businesses

Pinwheel launches smart branch to bring payroll connectivity to physical bank branches

Secfi and Daffy.org partner to make charitable giving seamless for advisory clients

Has fintech lost its lustre? What VC investors need to see from founders

Checkout.com President Céline Dufétel Image Credits: Checkout.com

Fundings and M&A

Seen on TechCrunch

Salt Labs raises $10M to gamify frontline work

StellarFi lands $15M to help people build credit by paying bills, rent on time

Paytrix raises $18.3M to build out its one-stop payments shop 

Payday wants to power the future of work for Africa with $3M seed led by Moniepoint Inc

Amazon-backed Acko nears $120 million in new funding

And elsewhere

Mexican restaurant payment startup Pacto raises $4 million in seed funding

Investing.com buys StreetInsider for $10M

Personal finance app Playbook snares $7m in Series A

Stratyfy rakes in $10m to advance AI-driven lending offering

PSA: Last year was my first Disrupt and I was blown away. This year, I am even more excited, as we will have a dedicated fintech stage! Come join us — it’s going to be awesome.

Next week we’ll be taking a break due to the Easter holiday, but I’ll be back on April 16. Until then, please take good care! And as always, thank you for reading, and sharing, this newsletter. xoxo, Mary Ann

More TechCrunch

Uber Technologies announced Tuesday that it will buy the Taiwan unit of Delivery Hero’s Foodpanda for $950 million in cash. The deal is part of Uber Eats’ strategy to expand…

Uber to acquire Foodpanda’s Taiwan unit from Delivery Hero for $950M in cash 

Paris-based Blisce has become the latest VC firm to launch a fund dedicated to climate tech. It plans to raise as much as €150M (about $162M).

Paris-based VC firm Blisce launches climate tech fund with a target of $160M

Maad, a B2B e-commerce startup based in Senegal, has secured $3.2 million debt-equity funding to bolster its growth in the western Africa country and to explore fresh opportunities in the…

Maad raises $3.2M seed amid B2B e-commerce sector turbulence in Africa

The fresh funds were raised from two investors who transferred the capital into a special purpose vehicle, a legal entity associated with the OpenAI Startup Fund.

OpenAI Startup Fund raises additional $5M

Accel has invested in more than 200 startups in the region to date, making it one of the more prolific VCs in this market.

Accel has a fresh $650M to back European early-stage startups

Kyle Vogt, the former founder and CEO of self-driving car company Cruise, has a new VC-backed robotics startup focused on household chores. Vogt announced Monday that the new startup, called…

Cruise founder Kyle Vogt is back with a robot startup

When Keith Rabois announced he was leaving Founders Fund to return to Khosla Ventures in January, it came as a shock to many in the venture capital ecosystem — and…

From Miles Grimshaw to Eva Ho, venture capitalists continue to play musical chairs

On the heels of OpenAI announcing the latest iteration of its GPT large language model, its biggest rival in generative AI in the U.S. announced an expansion of its own.…

Anthropic is expanding to Europe and raising more money

If you’re looking for a Starliner mission recap, you’ll have to wait a little longer, because the mission has officially been delayed.

TechCrunch Space: You rock(et) my world, moms

Apple devoted a full event to iPad last Tuesday, roughly a month out from WWDC. From the invite artwork to the polarizing ad spot, Apple was clear — the event…

Apple iPad Pro M4 vs. iPad Air M2: Reviewing which is right for most

Terri Burns, a former partner at GV, is venturing into a new chapter of her career by launching her own venture firm called Type Capital. 

GV’s youngest partner has launched her own firm

The decision to go monochrome was probably a smart one, considering the candy-colored alternatives that seem to want to dazzle and comfort you.

ChatGPT’s new face is a black hole

Apple and Google announced on Monday that iPhone and Android users will start seeing alerts when it’s possible that an unknown Bluetooth device is being used to track them. The…

Apple and Google agree on standard to alert people when unknown Bluetooth devices may be tracking them

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: Watch here

A human safety operator will be behind the wheel during this phase of testing, according to the company.

GM’s Cruise ramps up robotaxi testing in Phoenix

OpenAI announced a new flagship generative AI model on Monday that they call GPT-4o — the “o” stands for “omni,” referring to the model’s ability to handle text, speech, and…

OpenAI debuts GPT-4o ‘omni’ model now powering ChatGPT

Featured Article

The women in AI making a difference

As a part of a multi-part series, TechCrunch is highlighting women innovators — from academics to policymakers —in the field of AI.

17 hours ago
The women in AI making a difference

The expansion of Polar Semiconductor’s facility would enable the company to double its U.S. production capacity of sensor and power chips within two years.

White House proposes up to $120M to help fund Polar Semiconductor’s chip facility expansion

In 2021, Google kicked off work on Project Starline, a corporate-focused teleconferencing platform that uses 3D imaging, cameras and a custom-designed screen to let people converse with someone as if…

Google’s 3D video conferencing platform, Project Starline, is coming in 2025 with help from HP

Over the weekend, Instagram announced that it is expanding its creator marketplace to 10 new countries — this marketplace connects brands with creators to foster collaboration. The new regions include…

Instagram expands its creator marketplace to 10 new countries

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

Four-year-old Mexican BNPL startup Aplazo facilitates fractionated payments to offline and online merchants even when the buyer doesn’t have a credit card.

Aplazo is using buy now, pay later as a stepping stone to financial ubiquity in Mexico

We received countless submissions to speak at this year’s Disrupt 2024. After carefully sifting through all the applications, we’ve narrowed it down to 19 session finalists. Now we need your…

Vote for your Disrupt 2024 Audience Choice favs

Co-founder and CEO Bowie Cheung, who previously worked at Uber Eats, said the company now has 200 customers.

Healthy growth helps B2B food e-commerce startup Pepper nab $30 million led by ICONIQ Growth

Booking.com has been designated a gatekeeper under the EU’s DMA, meaning the firm will be regulated under the bloc’s market fairness framework.

Booking.com latest to fall under EU market power rules

Featured Article

‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Estate is an invite-only website that has helped hundreds of attackers make thousands of phone calls aimed at stealing account passcodes, according to its leaked database.

22 hours ago
‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Squarespace is being taken private in an all-cash deal that values the company on an equity basis at $6.6 billion.

Permira is taking Squarespace private in a $6.9 billion deal

AI-powered tools like OpenAI’s Whisper have enabled many apps to make transcription an integral part of their feature set for personal note-taking, and the space has quickly flourished as a…

Buy Me a Coffee’s founder has built an AI-powered voice note app

Airtel, India’s second-largest telco, is partnering with Google Cloud to develop and deliver cloud and GenAI solutions to Indian businesses.

Google partners with Airtel to offer cloud and GenAI products to Indian businesses