Enterprise

TechCrunch+ roundup: Plaid’s staffing story, RevOps for B2B sales, demo day’s demise

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There’s no textbook-approved technique for building a startup engineering team: in the early days, everyone wears several hats.

But when a company enters its growth phase, the recruiting process is systematized, new hires are sorted into discrete units, and a thin layer of management is applied to keep everything on track.

When Jean-Denis Greze accepted the CTO role at Plaid in 2017, the fintech company was still financing its Series A had “about 20 engineers who were still trying to feel their way to product-market fit,” writes enterprise reporter Ron Miller.

Today, Plaid’s engineering team numbers 350 people.


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In an interview, Greze explained how Plaid moved away from an all-hands-on-deck ethos to a system where contributors had clearly defined roles they weren’t locked into.

I asked Ron what surprised him the most while reporting this story, and he said it was the fact that Visa’s failed attempt to purchase Plaid last year made it easier for them to hire new technical talent.

Suddenly, “people who didn’t want to be part of a startup and wanted to solve bigger problems around scale and security were willing to talk to them,” says Ron.

“Whereas before, they felt Plaid was a little too small for their ambitions.”

Today and tomorrow, we’ll have team coverage of Y Combinator’s Winter 2022 Demo Day, including a selection of staff favorites, so be sure to check the site each afternoon.

Thanks very much for reading TechCrunch+ this week!

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

How Plaid’s CTO grew his engineering team 17.5x in 4 years

2 reasons why demo days are dead

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Demo days are a showcase for tech media, but does this performative Silicon Valley tradition still benefit founders and investors?

In a guest post for TC+, 22 Ventures co-founder and chair Michael Redd shares two factors that make demo days less relevant: many startups sign funding deals before the big show, and founders are more interested in working with value-add investors.

“Simply getting rid of demo day won’t help founders find, or let investors offer, that value,” Reed writes. “What we need is to better understand why demo day falls short and how to source deals on a much more intimate level.”

2 reasons why demo days are dead

Crypto mining is approaching a key inflection point

Cryptocurrency Mining Rig
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The Ethereum community is bracing for a sea change.

A long-anticipated decision to move from a proof-of-work consensus protocol to one that favors proof of stake will force many to mine other cryptocurrencies, writes Warren Rogers, CFO at Blockware Solutions.

“Ethereum miners have a very high risk that their machines become obsolete overnight,” as PoS requires specialized hardware, which could leave Bitcoin as the major cryptocurrency of choice.

“While it is possible that this could be true in the short term, in the long run, this transition sets the precedent for being able to materially change the underlying protocol,” says Rogers.

Crypto mining is approaching a key inflection point

Use RevOps to develop a customer-led approach to B2B sales

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Employees are hired to do one specific job, which is why even early-stage startups can become siloed.

Companies that find ways to integrate their sales flow and customer success operations have an advantage, writes Erol Toker, founder and CEO of Truly.co.

“Optimizing your unique path to better connect with customers requires having a cross-discipline team that’s focused solely on that objective and sees the client as their guiding star,” Toker says.

“We call that RevOps.”

Use RevOps to develop a customer-led approach to B2B sales

Improving discovery for NFTs will amplify digital creators and marketplaces

Woman looking inside treasure chest on deserted beach.
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It’s easy to build a recommendation algorithm for a business that sells jackets online, but when selling NFTs, optimizing for limitless inventory, anonymous customers, and opaque consumer behavior becomes magnitudes harder.

These may be just growing pains for NFT marketplaces, but the current state of play harms digital creators, as their art becomes another drop in the ocean, writes Alexandre Robicquet, co-founder and CEO of Crossing Minds.

The key to solving this problem, says Robicquet, is to build a system that promotes discovery of NFTs:

“If a recommendation algorithm can ensure that buyers can meaningfully discover NFTs they love, or think there’s investment potential in, or both, and if it can keep buyers coming back for more, then artists will reap the benefits for years down the line.”

Improving discovery for NFTs will amplify digital creators and marketplaces

IT can play a major role in driving sustainability

plant growing on a computer circuit board
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Data centers consume approximately one percent of the world’s electricity each year, but considering the fact a recent heat wave in Antarctica just cost us another ice shelf, every little bit counts.

In an in-depth post, Cloudbolt CEO Jeff Kukowski shares multiple strategies that reduce IT energy consumption by employing intelligent automation, increasing visibility, reducing shadow IT, and optimizing CI/CD pipelines.

“The sum of many small changes will lead to the transformative improvements that must be made,” he says.

IT can play a major role in driving sustainability

More TechCrunch

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Everything announced so far

Google Play has a new discovery feature for apps, new ways to acquire users, updates to Play Points, and other enhancements to developer-facing tools.

Google Play preps a new full-screen app discovery feature and adds more developer tools

Soon, Android users will be able to drag and drop AI-generated images directly into their Gmail, Google Messages and other apps.

Gemini on Android becomes more capable and works with Gmail, Messages, YouTube and more

Veo can capture different visual and cinematic styles, including shots of landscapes and timelapses, and make edits and adjustments to already-generated footage.

Google gets serious about AI-generated video at Google I/O 2024

In addition to the body of the emails themselves, the feature will also be able to analyze attachments, like PDFs.

Gemini comes to Gmail to summarize, draft emails, and more

The summaries are created based on Gemini’s analysis of insights from Google Maps’ community of more than 300 million contributors.

Google is bringing Gemini capabilities to Google Maps Platform

Google says that over 100,000 developers already tried the service.

Project IDX, Google’s next-gen IDE, is now in open beta

The system effectively listens for “conversation patterns commonly associated with scams” in-real time. 

Google will use Gemini to detect scams during calls

The standard Gemma models were only available in 2 billion and 7 billion parameter versions, making this quite a step up.

Google announces Gemma 2, a 27B-parameter version of its open model, launching in June

This is a great example of a company using generative AI to open its software to more users.

Google TalkBack will use Gemini to describe images for blind people

Firebase Genkit is an open source framework that enables developers to quickly build AI into new and existing applications.

Google launches Firebase Genkit, a new open source framework for building AI-powered apps

This will enable developers to use the on-device model to power their own AI features.

Google is building its Gemini Nano AI model into Chrome on the desktop

Google’s Circle to Search feature will now be able to solve more complex problems across psychics and math word problems. 

Circle to Search is now a better homework helper

People can now search using a video they upload combined with a text query to get an AI overview of the answers they need.

Google experiments with using video to search, thanks to Gemini AI

A search results page based on generative AI as its ranking mechanism will have wide-reaching consequences for online publishers.

Google will soon start using GenAI to organize some search results pages

Google has built a custom Gemini model for search to combine real-time information, Google’s ranking, long context and multimodal features.

Google is adding more AI to its search results

At its Google I/O developer conference, Google on Tuesday announced the next generation of its Tensor Processing Units (TPU) AI chips.

Google’s next-gen TPUs promise a 4.7x performance boost

Google is upgrading Gemini, its AI-powered chatbot, with features aimed at making the experience more ambient and contextually useful.

Google reveals plans for upgrading AI in the real world through Gemini Live at Google I/O 2024

Veo can generate few-seconds-long 1080p video clips given a text prompt.

Google’s image-generating AI gets an upgrade

At Google I/O, Google announced upgrades to Gemini 1.5 Pro, including a bigger context window. .

Google’s generative AI can now analyze hours of video

The AI upgrade will make finding the right content more intuitive and less of a manual search process.

Google Photos introduces an AI search feature, Ask Photos

Apple released new data about anti-fraud measures related to its operation of the iOS App Store on Tuesday morning, trumpeting a claim that it stopped over $7 billion in “potentially…

Apple touts stopping $1.8B in App Store fraud last year in latest pitch to developers

Online travel agency Expedia is testing an AI assistant that bolsters features like search, itinerary building, trip planning, and real-time travel updates.

Expedia starts testing AI-powered features for search and travel planning

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Google I/O 2024: Watch the AI reveals live

Facebook once had big ambitions to be a major player in enterprise communication and productivity, but today the social network’s parent company Meta will be closing a very significant chapter…

Meta is shutting down Workplace, its enterprise communications business

The Oversight Board has overturned Meta’s decision to take down a documentary revealing the identities of child abuse victims in Pakistan.

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