Enterprise

8 IT spending trends for the post-pandemic enterprise in 2022

Comment

finger about to press green dollar sign key on a keyboard, signifying IT spending in 2022
Image Credits: TARIK KIZILKAYA (opens in a new window) / Getty Images

Erik Bradley

Contributor

Erik Bradley brings more than two decades of experience in creating research platforms to his role as chief strategist at ETR, a market research firm specializing in enterprise technology data.

Over the past three years, the chaos of the pandemic has been felt everywhere.

IT managers suddenly found themselves supporting legions of work-from-home employees; planned system expansions and upgrades had to be put on hold; organizations needed new technologies to accommodate changing workforce requirements.

Now with people returning to offices, IT priorities are shifting rapidly, especially given the looming recession, high inflation and stressed supply chains. Our latest research report offers some insight into where companies are allocating their IT spend in 2022.

Every year, we poll IT decision-makers worldwide about their plans for the coming year. For our latest survey, we polled 1,200 IT leaders, representing roughly $570 billion in annual IT spending. We asked them about their technology evaluations and their spending intentions to learn what they have planned for their enterprise networks.

Here are eight of the IT spending trends we deemed most significant:

IT spend projections soften

Overall, spending in the space has slowed from previous predictions. The 2022 survey projects IT spending to rise 6.7% year over year (YOY), down from December, when growth was expected to be 8.7% YOY.

Our research shows that organizational plans to begin new IT projects have stalled since the start of 2022. At the same time, the need for experienced IT personnel has accelerated and hiring demand in the space has reached the highest level we have ever seen.

The U.S. Bureau of Labor Statistics predicts that more than 667,600 IT jobs will be added between 2020 and 2030, representing a 13% growth rate. The lack of experienced professionals is an issue that enterprises of all sizes in all markets will have to deal with for some time.

IT executives are advised to place a higher emphasis on employee retention as well as continuing to recruit new talent.

SMBs are growing faster

The SMB sector is showing slightly stronger growth than large enterprises. For vendors targeting the SMB market, now is an excellent time to increase marketing spend and fortify lead generation and content marketing. Smaller accounts may yield more sales in the near term.

Energy and utilities spend more on IT

Interestingly, the energy sector, which is usually conservative in its IT spending, is showing the highest budget increase. Education shows the lowest projected IT spending. Vendors should consider shifting marketing budgets to target verticals that project higher expenditures.

Latin America is heating up

The survey also showed that the Latin American market will grow 30% to 40% more than North America, EMEA and APAC. Shoring up Latin American go-to-market strategies should contribute more to top-line growth.

Cybersecurity remains a top concern

Cybersecurity remains a top priority for enterprises of all sizes. During the pandemic, there was a significant rise in cyberattacks, with ransomware attacks up 150% in 2021. Remote workers became malware targets, and the majority of malware attacks were aimed at remote employees.

This is a trend that has legs and will not dissipate any time soon, as it is exacerbated by the skilled IT worker shortage described above. As such, consider strategic roadmaps to align with security products and services.

IT workers will work at home and in the office

Companies won’t completely abandon having IT employees work remotely. However, more organizations plan to shift to a hybrid workforce. The survey reveals that 42% of IT staff are working entirely remotely, 31% have a hybrid work schedule and 27% of IT workers are now back in the office full time.

As the workforce remains scattered and mobile, organizations will need to rethink their communications infrastructure and communications policies to promote greater productivity and reduce risks.

Hardware remains hard to find

It’s harder to purchase the equipment organizations need for operations. Disruptions in the supply chain are making it harder to buy everything, especially equipment for remote workers. Enterprise IT managers are advised to factor in plenty of lead time to procure business-critical equipment.

Cloud migration continues to see an upswing

Organizations are adopting cloud computing and SaaS faster than ever. The cloud computing model has matured and proven it is secure and cost-effective, and more organizations are opting for public, private and hybrid clouds. Companies that offer cloud and SaaS solutions are likely to see sales increase.

What is clear is that the landscape is shifting and will continue to affect IT spending in the immediate future. Anyone selling enterprise solutions should consider what’s changed and where companies are likely to invest when making their sales and marketing plans for the year ahead.

More TechCrunch

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI moves away from safety

After Apple loosened its App Store guidelines to permit game emulators, the retro game emulator Delta — an app 10 years in the making — hit the top of the…

Adobe comes after indie game emulator Delta for copying its logo

Meta is once again taking on its competitors by developing a feature that borrows concepts from others — in this case, BeReal and Snapchat. The company is developing a feature…

Meta’s latest experiment borrows from BeReal’s and Snapchat’s core ideas

Welcome to Startups Weekly! We’ve been drowning in AI news this week, with Google’s I/O setting the pace. And Elon Musk rages against the machine.

Startups Weekly: It’s the dawning of the age of AI — plus,  Musk is raging against the machine

IndieBio’s Bay Area incubator is about to debut its 15th cohort of biotech startups. We took special note of a few, which were making some major, bordering on ludicrous, claims…

IndieBio’s SF incubator lineup is making some wild biotech promises

YouTube TV has announced that its multiview feature for watching four streams at once is now available on Android phones and tablets. The Android launch comes two months after YouTube…

YouTube TV’s ‘multiview’ feature is now available on Android phones and tablets

Featured Article

Two Santa Cruz students uncover security bug that could let millions do their laundry for free

CSC ServiceWorks provides laundry machines to thousands of residential homes and universities, but the company ignored requests to fix a security bug.

22 hours ago
Two Santa Cruz students uncover security bug that could let millions do their laundry for free

OpenAI’s Superalignment team, responsible for developing ways to govern and steer “superintelligent” AI systems, was promised 20% of the company’s compute resources, according to a person from that team. But…

OpenAI created a team to control ‘superintelligent’ AI — then let it wither, source says

TechCrunch Disrupt 2024 is just around the corner, and the buzz is palpable. But what if we told you there’s a chance for you to not just attend, but also…

Harness the TechCrunch Effect: Host a Side Event at Disrupt 2024

Decks are all about telling a compelling story and Goodcarbon does a good job on that front. But there’s important information missing too.

Pitch Deck Teardown: Goodcarbon’s $5.5M seed deck

Slack is making it difficult for its customers if they want the company to stop using its data for model training.

Slack under attack over sneaky AI training policy

A Texas-based company that provides health insurance and benefit plans disclosed a data breach affecting almost 2.5 million people, some of whom had their Social Security number stolen. WebTPA said…

Healthcare company WebTPA discloses breach affecting 2.5 million people

Featured Article

Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Microsoft won’t be facing antitrust scrutiny in the U.K. over its recent investment into French AI startup Mistral AI.

24 hours ago
Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Ember has partnered with HSBC in the U.K. so that the bank’s business customers can access Ember’s services from their online accounts.

Embedded finance is still trendy as accounting automation startup Ember partners with HSBC UK

Kudos uses AI to figure out consumer spending habits so it can then provide more personalized financial advice, like maximizing rewards and utilizing credit effectively.

Kudos lands $10M for an AI smart wallet that picks the best credit card for purchases

The EU’s warning comes after Microsoft failed to respond to a legally binding request for information that focused on its generative AI tools.

EU warns Microsoft it could be fined billions over missing GenAI risk info

The prospects for troubled banking-as-a-service startup Synapse have gone from bad to worse this week after a United States Trustee filed an emergency motion on Wednesday.  The trustee is asking…

A US Trustee wants troubled fintech Synapse to be liquidated via Chapter 7 bankruptcy, cites ‘gross mismanagement’

U.K.-based Seraphim Space is spinning up its 13th accelerator program, with nine participating companies working on a range of tech from propulsion to in-space manufacturing and space situational awareness. The…

Seraphim’s latest space accelerator welcomes nine companies

OpenAI has reached a deal with Reddit to use the social news site’s data for training AI models. In a blog post on OpenAI’s press relations site, the company said…

OpenAI inks deal to train AI on Reddit data

X users will now be able to discover posts from new Communities that are trending directly from an Explore tab within the section.

X pushes more users to Communities

For Mark Zuckerberg’s 40th birthday, his wife got him a photoshoot. Zuckerberg gives the camera a sly smile as he sits amid a carefully crafted re-creation of his childhood bedroom.…

Mark Zuckerberg’s makeover: Midlife crisis or carefully crafted rebrand?

Strava announced a slew of features, including AI to weed out leaderboard cheats, a new ‘family’ subscription plan, dark mode and more.

Strava taps AI to weed out leaderboard cheats, unveils ‘family’ plan, dark mode and more

We all fall down sometimes. Astronauts are no exception. You need to be in peak physical condition for space travel, but bulky space suits and lower gravity levels can be…

Astronauts fall over. Robotic limbs can help them back up.

Microsoft will launch its custom Cobalt 100 chips to customers as a public preview at its Build conference next week, TechCrunch has learned. In an analyst briefing ahead of Build,…

Microsoft’s custom Cobalt chips will come to Azure next week

What a wild week for transportation news! It was a smorgasbord of news that seemed to touch every sector and theme in transportation.

Tesla keeps cutting jobs and the feds probe Waymo

Sony Music Group has sent letters to more than 700 tech companies and music streaming services to warn them not to use its music to train AI without explicit permission.…

Sony Music warns tech companies over ‘unauthorized’ use of its content to train AI

Winston Chi, Butter’s founder and CEO, told TechCrunch that “most parties, including our investors and us, are making money” from the exit.

GrubMarket buys Butter to give its food distribution tech an AI boost

The investor lawsuit is related to Bolt securing a $30 million personal loan to Ryan Breslow, which was later defaulted on.

Bolt founder Ryan Breslow wants to settle an investor lawsuit by returning $37 million worth of shares

Meta, the parent company of Facebook, launched an enterprise version of the prominent social network in 2015. It always seemed like a stretch for a company built on a consumer…

With the end of Workplace, it’s fair to wonder if Meta was ever serious about the enterprise

X, formerly Twitter, turned TweetDeck into X Pro and pushed it behind a paywall. But there is a new column-based social media tool in town, and it’s from Instagram Threads.…

Meta Threads is testing pinned columns on the web, similar to the old TweetDeck