AI

Anthropic’s Claude improves on ChatGPT but still suffers from limitations

Comment

Image Credits: Tero Vesalainen / Getty Images

Anthropic, the startup co-founded by ex-OpenAI employees that’s raised over $700 million in funding to date, has developed an AI system similar to OpenAI’s ChatGPT that appears to improve upon the original in key ways.

Called Claude, Anthropic’s system is accessible through a Slack integration as part of a closed beta. TechCrunch wasn’t able to gain access — we’ve reached out to Anthropic — but those in the beta have been detailing their interactions with Claude on Twitter over the past weekend, after an embargo on media coverage lifted.

Claude was created using a technique Anthropic developed called “constitutional AI.” As the company explains in a recent Twitter thread, “constitutional AI” aims to provide a “principle-based” approach to aligning AI systems with human intentions, letting AI similar to ChatGPT respond to questions using a simple set of principles as a guide.

To engineer Claude, Anthropic started with a list of around ten principles that, taken together, formed a sort of “constitution” (hence the name “constitutional AI”). The principles haven’t been made public, but Anthropic says they’re grounded in the concepts of beneficence (maximizing positive impact), nonmaleficence (avoiding giving harmful advice) and autonomy (respecting freedom of choice).

Anthropic then had an AI system — not Claude — use the principles for self-improvement, writing responses to a variety of prompts (e.g., “compose a poem in the style of John Keats”) and revising the responses in accordance with the constitution. The AI explored possible responses to thousands of prompts and curated those most consistent with the constitution, which Anthropic distilled into a single model. This model was used to train Claude.

Claude, otherwise, is essentially a statistical tool to predict words — much like ChatGPT and other so-called language models. Fed an enormous number of examples of text from the web, Claude learned how likely words are to occur based on patterns such as the semantic context of surrounding text. As a result, Claude can hold an open-ended conversation, tell jokes and wax philosophic on a broad range of subjects.

Riley Goodside, a staff prompt engineer at startup Scale AI, pitted Claude against ChatGPT in a battle of wits. He asked both bots to compare themselves to a machine from Polish science fiction novel “The Cyberiad” that can only create objects whose name begins with “n.” Claude, Goodside said, answered in a way that suggests it’s “read the plot of the story” (although it misremembered small details) while ChatGPT offered a more nonspecific answer.

In a demonstration of Claude’s creativity, Goodside also had the AI write a fictional episode of “Seinfeld” and a poem in the style of Edgar Allan Poe’s “The Raven.” The results were in line with what ChatGPT can accomplish — impressively, if not perfectly, human-like prose.

Yann Dubois, a Ph.D. student at Stanford’s AI Lab, also did a comparison of Claude and ChatGPT, writing that Claude “generally follows closer what it’s asked for” but is “less concise,” as it tends to explain what it said and ask how it can further help. Claude answers a few more trivia questions correctly, however — specifically those relating to entertainment, geography, history and the basics of algebra — and without the additional “fluff” ChatGPT sometimes adds. And unlike ChatGPT, Claude can admit (albeit not always) when it doesn’t know the answer to a particularly tough question.

Claude also seems to be better at telling jokes than ChatGPT, an impressive feat considering that humor is a tough concept for AI to grasp. In contrasting Claude with ChatGPT, AI researcher Dan Elton found that Claude made more nuanced jokes like “Why was the Starship Enterprise like a motorcycle? It has handlebars,” a play on the handlebar-like appearance of the Enterprise’s warp nacelles.

Claude isn’t perfect, however. It’s susceptible to some of the same flaws as ChatGPT, including giving answers that aren’t in keeping with its programmed constraints. In one of the more bizarre examples, asking the system in Base64, an encoding scheme that represents binary data in ASCII format, bypasses its built-in filters for harmful content. Elton was able to prompt Claude in Base64 for instructions on how to make meth at home, a question that the system wouldn’t answer when asked in plain English.

Dubois reports that Claude is worse at math than ChatGPT, making obvious mistakes and failing to give the right follow-up responses. Relatedly, Claude is a poorer programmer, better explaining its code but falling short on languages other than Python.

Claude also doesn’t solve “hallucination,” a longstanding problem in ChatGPT-like AI systems where the AI writes inconsistent, factually wrong statements. Elton was able to prompt Claude to invent a name for a chemical that doesn’t exist and provide dubious instructions for producing weapons-grade uranium.

So what’s the takeaway? Judging by secondhand reports, Claude is a smidge better than ChatGPT in some areas, particularly humor, thanks to its “constitutional AI” approach. But if the limitations are anything to go by, language and dialogue is far from a solved challenge in AI.

Barring our own testing, some questions about Claude remain unanswered, like whether it regurgitates the information — true and false, and inclusive of blatantly racist and sexist perspectives — it was trained on as often as ChatGPT. Assuming it does, Claude is unlikely to sway platforms and organizations from their present, largely restrictive policies on language models.

Q&A coding site Stack Overflow has a temporary ban in place on answers generated by ChatGPT over factual accuracy concerns. The International Conference on Machine Learning announced a prohibition on scientific papers that include text generated by AI systems for fear of the “unanticipated consequences.” And New York City public schools restricted access to ChatGPT due in part to worries of plagiarism, cheating and general misinformation.

Anthropic says that it plans to refine Claude and potentially open the beta to more people down the line. Hopefully, that comes to pass — and results in more tangible, measurable improvements.

More TechCrunch

Microsoft will launch its custom Cobalt 100 chips to customers as a public preview at its Build conference next week, TechCrunch has learned. In an analyst briefing ahead of Build,…

Microsoft’s custom Cobalt chips will come to Azure next week

What a wild week for transportation news! It was a smorgasbord of news that seemed to touch every sector and theme in transportation.

Tesla keeps cutting jobs and the feds probe Waymo

Sony Music Group has sent letters to more than 700 tech companies and music streaming services to warn them not to use its music to train AI without explicit permission.…

Sony Music warns tech companies over ‘unauthorized’ use of its content to train AI

Winston Chi, Butter’s founder and CEO, told TechCrunch that “most parties, including our investors and us, are making money” from the exit.

GrubMarket buys Butter to give its food distribution tech an AI boost

The investor lawsuit is related to Bolt securing a $30 million personal loan to Ryan Breslow, which was later defaulted on.

Bolt founder Ryan Beslow wants to settle an investor lawsuit by returning $37 million worth of shares

Meta, the parent company of Facebook, launched an enterprise version of the prominent social network in 2015. It always seemed like a stretch for a company built on a consumer…

With the end of Workspace, it’s fair to wonder if Meta was ever serious about the enterprise

X, formerly Twitter, turned TweetDeck into X Pro and pushed it behind a paywall. But there is a new column-based social media tool in the town, and it’s from Instagram…

Meta Threads is testing pinned columns on the web, similar to the old TweetDeck

As part of 2024’s Accessibility Awareness Day, Google is showing off some updates to Android that should be useful to folks with mobility or vision impairments. Project Gameface allows gamers…

Google expands hands-free and eyes-free interfaces on Android

A hacker listed the data allegedly breached from Samco on a known cybercrime forum.

Hacker claims theft of India’s Samco account data

A top European privacy watchdog is investigating following the recent breaches of Dell customers’ personal information, TechCrunch has learned.  Ireland’s Data Protection Commission (DPC) deputy commissioner Graham Doyle confirmed to…

Ireland privacy watchdog confirms Dell data breach investigation

Ampere and Qualcomm aren’t the most obvious of partners. Both, after all, offer Arm-based chips for running data center servers (though Qualcomm’s largest market remains mobile). But as the two…

Ampere teams up with Qualcomm to launch an Arm-based AI server

At Google’s I/O developer conference, the company made its case to developers – and to some extent, consumers –  why its bets on AI are ahead of rivals. At the…

Google I/O was an AI evolution, not a revolution

TechCrunch Disrupt has always been the ultimate convergence point for all things startup and tech. In the bustling world of innovation, it serves as the “big top” tent, where entrepreneurs,…

Meet the Magnificent Six: A tour of the stages at Disrupt 2024

There’s apparently a lot of demand for an on-demand handyperson. Khosla Ventures and Pear VC have just tripled down on their investment in Honey Homes, which offers up a dedicated…

Khosla Ventures, Pear VC triple down on Honey Homes, a smart way to hire a handyman

TikTok is testing the ability for users to upload 60-minute videos, the company confirmed to TechCrunch on Thursday. The feature is available to a limited group of users in select…

TikTok tests 60-minute video uploads as it continues to take on YouTube

Flock Safety is a multibillion-dollar startup that’s got eyes everywhere. As of Wednesday, with the company’s new Solar Condor cameras, those eyes are solar-powered and using wireless 5G networks to…

Flock Safety’s solar-powered cameras could make surveillance more widespread

Since he was very young, Bar Mor knew that he would inevitably do something with real estate. His family was involved in all types of real estate projects, from ground-up…

Agora raises $34M Series B to keep building the Carta for real estate

Poshmark, the social commerce site that lets people buy and sell new and used items to each other, launched a paid marketing tool on Thursday, giving sellers the ability to…

Poshmark’s ‘Promoted Closet’ tool lets sellers boost all their listings at once

Google is launching a Gemini add-on for educational institutes through Google Workspace.

Google adds Gemini to its Education suite

More money for the generative AI boom: Y Combinator-backed developer infrastructure startup Recall.ai announced Thursday it has raised a $10 million Series A funding round, bringing its total raised to over…

YC-backed Recall.ai gets $10M Series A to help companies use virtual meeting data

Engineers Adam Keating and Jeremy Andrews were tired of using spreadsheets and screenshots to collab with teammates — so they launched a startup, CoLab, to build a better way. The…

CoLab’s collaborative tools for engineers line up $21M in new funding

Reddit announced on Wednesday that it is reintroducing its awards system after shutting down the program last year. The company said that most of the mechanisms related to awards will…

Reddit reintroduces its awards system

Sigma Computing, a startup building a range of data analytics and business intelligence tools, has raised $200 million in a fresh VC round.

Sigma is building a suite of collaborative data analytics tools

European Union enforcers of the bloc’s online governance regime, the Digital Services Act (DSA), said Thursday they’re closely monitoring disinformation campaigns on the Elon Musk-owned social network X (formerly Twitter)…

EU ‘closely’ monitoring X in wake of Fico shooting as DSA disinfo probe rumbles on

Wind is the largest source of renewable energy in the U.S., according to the U.S. Energy Information Administration, but wind farms come with an environmental cost as wind turbines can…

Spoor uses AI to save birds from wind turbines

The key to taking on legacy players in the financial technology industry may be to go where they have not gone before. That’s what Chicago-based Aeropay is doing. The provider…

Cannabis industry and gaming payments startup Aeropay is now offering an alternative to Mastercard and Visa

Facebook and Instagram are under formal investigation in the European Union over child protection concerns, the Commission announced Thursday. The proceedings follow a raft of requests for information to parent…

EU opens child safety probes of Facebook and Instagram, citing addictive design concerns

Bedrock Materials is developing a new type of sodium-ion battery, which promises to be dramatically cheaper than lithium-ion.

Forget EVs: Why Bedrock Materials is targeting gas-powered cars for its first sodium-ion batteries

Private equity giant Thoma Bravo has announced that its security information and event management (SIEM) company LogRhythm will be merging with Exabeam, a rival cybersecurity company backed by the likes…

Thoma Bravo’s LogRhythm merges with Exabeam in more cybersecurity consolidation

Consumer protection groups around the European Union have filed coordinated complaints against Temu, accusing the Chinese-owned, ultra low-cost e-commerce platform of a raft of breaches related to the bloc’s Digital…

Temu accused of breaching EU’s DSA in bundle of consumer complaints