Startups

How we pivoted our deep tech startup to become a SaaS company

Comment

u-turn road sign
Image Credits: Thomas Winz (opens in a new window) / Getty Images

Brian Casey

Contributor

Brian Casey is CEO of ECM PCB Stator Technology.

For the foreseeable future, global markets will require billions of highly specialized electric machines that perform much better than the inefficient relics of the past.

Initially, we approached this as a hardware challenge until we determined that the key to meeting next-generation electric motor demand actually lies in software. That’s why we’ve pivoted to a SaaS model.

Like any major startup redirect, there were several “a-ha!” realizations, accompanied by trials to make it all work. Fortunately, the SaaS direction has delivered upsides: We’ve achieved relatively strong product-market fit and cash flow-positive status without big VC raises or burn rates.

The process wasn’t precisely linear, but (looking back) we did four core things to conclude SaaS was our model:

  • Assessed what was truly disruptive, scalable and profitable about our technology.
  • Engaged our board and investors candidly.
  • Studied global markets and tech trends.
  • Took our MVP to market quickly, opting to polish in public rather than perfect in private.

ECM PCB Stator Technology was founded on the innovation of MIT-trained electrical and software engineer Dr. Steven Shaw, our chief scientist. After launch, we began developing proprietary printed circuit board stators that replace bulky copper windings — the central component in electric motors — and using in-house software to make them lighter, faster and more efficient machines.

Two years later, I joined as a growth-stage CEO after leading two energy technology companies to scale and acquisition. At that point, we were still at a relatively early stage in funding and product-market fit. The startup had raised a venture round and was flirting with becoming an axial flux electric motor manufacturing company. The initial impetus for a SaaS shift came when I began to assess the company with fresh eyes and engage Steve and the board on our inherent advantages and path to profitability.

At that point, we also pulled in some new investors.

On a macro level, we conferred to determine our competitive advantages and addressable market. An early observation was that there were already several large, established players making off-the-shelf electric motors. An assessment of global trends (e.g., mass electrification, automation, reducing carbon emissions) also revealed that the need and requirements for next-generation electric machines were rapidly shifting.

After plenty of analysis and a number of board meetings, this appraisal emerged: The global marketplace will require more efficient, better performing and custom-designed electric motors that can be produced in the hundreds of millions in a more sustainable way.

With that in mind, I turned to Steve and our board to evaluate the best business model. We concluded that the most competitive aspect was the ability to leverage printed circuit boards via “motor CAD” software to create bespoke electric motor designs that require less raw material and outperform legacy offerings.

Then we addressed a critical question: How can we take this technology to market rapidly with a favorable capex profile?

From a company standpoint, we’d assessed that the most disruptive facet of our technology was using software to create custom PCB Stator electric motor designs that could plug into multiple applications.

We’d completed an assessment of technology trends that indicated there was a multibillion dollar market emerging around the need for more efficient, next-generation electric motors customized to exact performance and dimensions.

Becoming a full OEM motor manufacturer would have been incredibly expensive, required multiple VC raises, alienated a large and viable market vertical of motor OEMs and actually delayed bringing our technology to market — while also delaying scalability and profitability.

An extra nudge in the SaaS direction came through an unsolicited partnership request. A large military defense company reached out to see if we could devise an electric motor designed to precise specifications and form-factor requirements. Our engineers were able to create exactly what they needed.

It was at this point that all these individual “a-ha” moments in our startup discovery added up to a “eureka!” moment for me and the board. We realized manufacturing hardware wasn’t truly disruptive: The best path forward was a SaaS model that could scale the most innovative aspects of our electric motor design and PCB Stator technology to multiple players, inclusive of motor OEMs.

Next, we had to determine how best to deliver that to market, which entailed making our in-house process scalable and repeatable through a platform we could extend to legions of innovators. To do that, Steve continued to develop, advance and refine code to create a product version of our electric motor design software.

In developing our MVP and getting to market, we opted to polish in public instead of perfecting in private. We completed certain key steps to hedge risk, but to define the addressable market, I believed we needed to start solving customer problems immediately.

So we assembled a solution-based sales team, one that started turning over client opportunities across a wide range of partners and sectors, to determine what kinds of problems we could solve with this technology. Paired with that, ECM shifted to operate just short of the full SaaS launch before testing PrintStator in beta in 2022.

For the last few years, our business development team has taken customer specs for a wide variety of electric motor applications so our in-house engineers and beta partners could use our software to model, prototype and produce design solutions. We’ve also partnered with production houses for clients who don’t have their own manufacturing capability.

Making this pivot to SaaS has not been without friction: A big challenge was transitioning culturally and organizationally to identify and operate less like a motor company and more like a software company.

As part of that evolution, we updated our platform and system security and obtained the right patents to license our software externally. We also needed to finalize the programming to offer our design and prototyping services on a larger scale. Most importantly, though, I had to fully convince employees and investors that the SaaS move could be a winner.

That entailed holding board and employee meetings — and numerous one-on-one conversations — to lay out the value proposition for software. We also brought in several new investors who were sold on the SaaS strategy from the start.

To fully shift the company culture to SaaS, we had to prove there was a large enough customer base for our electric motor software design platform to take off, which was something our solutions-based sales exercise would affirm.

Fortunately, we’ve found substantial demand for electric motor design solutions and have grown customer acquisition significantly enough to plan a full SaaS launch in early 2023.

Pivoting from hardware to SaaS was the right move for our startup. Still, I’d remind founders that the process we followed holds inherent value, whatever business path you choose. Remaining agile, adaptable and open to new possibilities is key to any successful startup journey. The market forces, customer needs and opportunities that existed for your venture at first raise and launch will almost certainly change down the road.

More TechCrunch

Featured Article

Unicorn-rich VC Wesley Chan owes his success to a Craigslist job washing lab beakers

While all of Wesley Chan’s success has been well-documented over the years, his personal journey…not so much. Chan spoke to TechCrunch about the ways his life impacts how he invests in startups.

47 mins ago
Unicorn-rich VC Wesley Chan owes his success to a Craigslist job washing lab beakers

Presumptive Republican presidential nominee Donald Trump now has an account on the short-form video app that he once tried to ban. Trump’s TikTok account, which launched on Saturday night, features…

Trump takes off on TikTok

With fewer than 400,000 inhabitants, Iceland receives more than its fair share of tourists — and of venture capital.

Iceland’s startup scene is all about making the most of the country’s resources

Kobo put out a handful of new e-readers a few weeks back: color versions of the excellent Libra 2 and Clara, as well as an updated monochrome version of the…

Kobo’s new e-readers are a sidegrade most can skip (with one exception)

In an interview at his home near Reykjavík, the entrepreneur-turned-VC shared thoughts on his ventures and the journey that led him from Unity to climate tech, a homecoming of sorts.

Unity co-founder David Helgason’s next act: Gaming the climate crisis

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. Over the past eight years,…

Fisker collapsed under the weight of its founder’s promises

What is AI? We’ve put together this non-technical guide to give anyone a fighting chance to understand how and why today’s AI works.

WTF is AI?

President Joe Biden has vetoed H.J.Res. 109, a congressional resolution that would have overturned the Securities and Exchange Commission’s current approach to banks and crypto. Specifically, the resolution targeted the…

President Biden vetoes crypto custody bill

Featured Article

Industries may be ready for humanoid robots, but are the robots ready for them?

How large a role humanoids will play in that ecosystem is, perhaps, the biggest question on everyone’s mind at the moment.

1 day ago
Industries may be ready for humanoid robots, but are the robots ready for them?

VCs are clamoring to invest in hot AI companies, and willing to pay exorbitant share prices for coveted spots on their cap tables. Even so, most aren’t able to get…

VCs are selling shares of hot AI companies like Anthropic and xAI to small investors in a wild SPV market

The fashion industry has a huge problem: Despite many returned items being unworn or undamaged, a lot, if not the majority, end up in the trash. An estimated 9.5 billion…

Deal Dive: How (Re)vive grew 10x last year by helping retailers recycle and sell returned items

Tumblr officially shut down “Tips,” an opt-in feature where creators could receive one-time payments from their followers.  As of today, the tipping icon has automatically disappeared from all posts and…

You can no longer use Tumblr’s tipping feature 

Generative AI improvements are increasingly being made through data curation and collection — not architectural — improvements. Big Tech has an advantage.

AI training data has a price tag that only Big Tech can afford

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: Can we (and could we ever) trust OpenAI?

Jasper Health, a cancer care platform startup, laid off a substantial part of its workforce, TechCrunch has learned.

General Catalyst-backed Jasper Health lays off staff

Featured Article

Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Live Nation says its Ticketmaster subsidiary was hacked. A hacker claims to be selling 560 million customer records.

2 days ago
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach

Featured Article

Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

An autonomous pod. A solid-state battery-powered sports car. An electric pickup truck. A convertible grand tourer EV with up to 600 miles of range. A “fully connected mobility device” for young urban innovators to be built by Foxconn and priced under $30,000. The next Popemobile. Over the past eight years, famed vehicle designer Henrik Fisker…

2 days ago
Inside EV startup Fisker’s collapse: how the company crumbled under its founders’ whims

Late Friday afternoon, a time window companies usually reserve for unflattering disclosures, AI startup Hugging Face said that its security team earlier this week detected “unauthorized access” to Spaces, Hugging…

Hugging Face says it detected ‘unauthorized access’ to its AI model hosting platform

Featured Article

Hacked, leaked, exposed: Why you should never use stalkerware apps

Using stalkerware is creepy, unethical, potentially illegal, and puts your data and that of your loved ones in danger.

2 days ago
Hacked, leaked, exposed: Why you should never use stalkerware apps

The design brief was simple: each grind and dry cycle had to be completed before breakfast. Here’s how Mill made it happen.

Mill’s redesigned food waste bin really is faster and quieter than before

Google is embarrassed about its AI Overviews, too. After a deluge of dunks and memes over the past week, which cracked on the poor quality and outright misinformation that arose…

Google admits its AI Overviews need work, but we’re all helping it beta test

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. In…

Startups Weekly: Musk raises $6B for AI and the fintech dominoes are falling

The product, which ZeroMark calls a “fire control system,” has two components: a small computer that has sensors, like lidar and electro-optical, and a motorized buttstock.

a16z-backed ZeroMark wants to give soldiers guns that don’t miss against drones

The RAW Dating App aims to shake up the dating scheme by shedding the fake, TikTok-ified, heavily filtered photos and replacing them with a more genuine, unvarnished experience. The app…

Pitch Deck Teardown: RAW Dating App’s $3M angel deck

Yes, we’re calling it “ThreadsDeck” now. At least that’s the tag many are using to describe the new user interface for Instagram’s X competitor, Threads, which resembles the column-based format…

‘ThreadsDeck’ arrived just in time for the Trump verdict

Japanese crypto exchange DMM Bitcoin confirmed on Friday that it had been the victim of a hack resulting in the theft of 4,502.9 bitcoin, or about $305 million.  According to…

Hackers steal $305M from DMM Bitcoin crypto exchange

This is not a drill! Today marks the final day to secure your early-bird tickets for TechCrunch Disrupt 2024 at a significantly reduced rate. At midnight tonight, May 31, ticket…

Disrupt 2024 early-bird prices end at midnight

Instagram is testing a way for creators to experiment with reels without committing to having them displayed on their profiles, giving the social network a possible edge over TikTok and…

Instagram tests ‘trial reels’ that don’t display to a creator’s followers

U.S. federal regulators have requested more information from Zoox, Amazon’s self-driving unit, as part of an investigation into rear-end crash risks posed by unexpected braking. The National Highway Traffic Safety…

Feds tell Zoox to send more info about autonomous vehicles suddenly braking

You thought the hottest rap battle of the summer was between Kendrick Lamar and Drake. You were wrong. It’s between Canva and an enterprise CIO. At its Canva Create event…

Canva’s rap battle is part of a long legacy of Silicon Valley cringe