Enterprise

How Google Cloud learned to embrace its partner ecosystem

Comment

The Google Cloud logo on tan background
Image Credits: Sean Gallup / Getty Images

Google Cloud’s annual Next event is happening in San Francisco next week (and we’ll be on the ground to cover all of the announcements), but ahead of the event, Google Cloud today put a spotlight on its partner ecosystem. It’s no secret that in its early days, Google’s cloud efforts were somewhat hindered by its inexperience in working with large enterprises and the consultancies, professional service firms and partners they rely on. But when Thomas Kurian took on the CEO role in 2019, he set Google Cloud on a path to build out that expertise and an open partner ecosystem, which is now starting to pay off.

In a blog post today, Google puts its focus on its AI and data services partners like Confluent, DataRobot, MongoDB, Redis, DataStax, Elastic and Neo4j. Given the current hype around generative AI, that’s perhaps no surprise, but this is also the story of Google Cloud learning how to sell to enterprises and embracing more traditional ways of selling to them.

“We have support from the top all the way to the bottom — top-down from Thomas [Kurian] — on us creating the most open ecosystem we can,” Stephen Orban, the VP for Migrations, Independent Software Vendors (ISVs) and Marketplace at Google Cloud, told me. “We build our products and services on open standards and embrace that from a product development perspective, but we’re also making sure we have the most open ecosystem […] where we have ISVs and partners who both complement and extend our platform that we lean into quite heavily — and we view it as a strategic lever for our growth.” When the ISVs grow, Google Cloud grows, after all.

One muscle Google Cloud had to build over the years is co-selling with its partners. In its early days, Google hoped that its technology would essentially sell itself, but these days, the Google Cloud marketplace is stocked with solutions from hundreds of vendors, many of which have close relationships with Google (and the other hyperclouds) to market and sell their products together.

Alan Chhabra, MongoDB’s executive VP for worldwide partners and international sales, noted that he thinks this change is in part due to Kurian’s experience at Oracle. “I was very excited because I knew of Thomas’s history and experience and accomplishments at Oracle. He was an engineering-first CEO but really understood go-to-market. I consider him very similar to MongoDB CEO Dev Ittycheria. They know how to cross engineering with sales better than most CEOs in the world and I felt like Google needed that at the time — because it is a balance.”

He explained that MongoDB quickly established a close business and engineering partnership with Google after Kurian took over. “We had a phone call and in that call, Thomas explained that he wanted to be the cloud that embraced open source,” Chhabra said.

It’s worth noting that at the time, many open source businesses, including MongoDB, were wrestling with how to react to the likes of AWS releasing their own services based on existing open source projects. It was at Kurian’s first Cloud Next in 2019 that the company announced that it would deeply integrate products from open source companies like Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs — a list that looks quite similar to the partners the company is highlighting today. While Google didn’t spell it out at the time, that announcement was very much meant to draw a line between how Google Cloud and AWS were going to work with open source companies.

That approach is now paying off for Google and its partners. “I remember that moment because they were there for the open source community,” Chhabra said. “They were there for database and data companies like MongoDB and we remember that and loyalty is important to us. Since then, we’ve had phenomenal growth between the two companies, especially in verticals like retail. And we’ve got a commitment with Google and they’ve committed items to us.”

Data is obviously the lifeblood of AI and even though Microsoft, thanks in large parts to its OpenAI partnership, is often seen as a leader, many enterprises specifically use Google Cloud because of its AI services like Vertex AI.

DataRobot CEO Debanjan Saha, who previously worked at AWS and Google, echoed what I heard from other partners as well: “If you look at Google, for a long time, they were a consumer company. The cloud is probably the first enterprise business for them. And there’s a little bit of learning that Google is going through. I think they made a huge amount of progress in the last three or four years, especially after Thomas Kurian took charge of the cloud business. But still, relatively speaking, Microsoft, for example, has been doing that longer than Google has, but I think Google is learning very fast and the gap is closing.”

He noted areas where Google could still improve, including the processes for co-marketing, co-selling and marketplace execution. “I know that they’re working really hard on those,” Saha added.

Google’s Orban noted that the company often looks for partners that complement its services. “That’s all about recruiting the ISV, making sure they’re well-architected on Google Cloud with their solution. Most ISVs, I would say, lean towards the SaaS model now. They’re building their SaaS in such a way that it is optimized for going to market with us. It’s about building the joint go-to-market together.”

These days, those discussions also often become about generative AI and how Google can help enterprises leverage it. “GenAI has overnight become a CEO- and boardroom-level conversation, where cloud migrations sometimes are traditionally a CIO-level agenda,” Orban said. “So overnight, we’ve seen the demand from customers from very high up in the organization. And we’re in a very fortunate position where a lot of customers have come to trust and recognize Google as a brand for artificial intelligence.”

He noted that while Google has its own foundational models, it still partners with the likes of Anthropic and Cohere. “Our strategy is quite explicit: to build the most open and innovative AI ecosystem on Earth,” he said. “If our customers want to work with a particular partner, we want to be there to support them and make sure that they have a great experience on Google Cloud.”

Google Cloud’s new CEO on gaining customers, startups, supporting open source and more

More TechCrunch

After two years of preparation and four delays over the past several months due to technical glitches, Indian space startup Agnikul has successfully launched its first sub-orbital test vehicle, powered…

India’s Agnikul launches 3D-printed rocket in sub-orbital test after initial delays

Struggling EV startup Fisker has laid off hundreds of employees in a bid to stay alive, as it continues to search for funding, a buyout or prepare for bankruptcy. Workers…

Fisker cuts hundreds of workers in bid to keep EV startup alive

Chinese EV manufacturers face a new challenge in their pursuit of U.S. customers: a new House bill that would limit or ban the introduction of their connected vehicles. The bill,…

Chinese EV makers, and their connected vehicles, targeted by new House bill

With the release of iOS 18 later this year, Apple may again borrow ideas third-party apps. This time it’s Arc that could be among those affected.

Is Apple planning to ‘sherlock’ Arc?

TechCrunch Disrupt 2024 will be in San Francisco on October 28–30, and we’re already excited! This is the startup world’s main event, and it’s where you’ll find the knowledge, tools…

Meet Visa, Mercury, Artisan, Golub Capital and more at TC Disrupt 2024

Featured Article

The women in AI making a difference

As a part of a multi-part series, TechCrunch is highlighting women innovators — from academics to policymakers —in the field of AI.

8 hours ago
The women in AI making a difference

Cadillac may seem a bit too traditional to hang its driving cap on EVs. And yet, that hasn’t stopped the GM brand from rolling out — or at least showing…

The Cadillac Optiq EV starts at $54,000 and is designed to hook young hipsters

Ifeel is being offered as part of an employer’s or insurance provider’s healthcare coverage.

Mental health insurance platform ifeel raises a $20 million Series B

Instead of opening the user’s actual browser or a WebView, Custom Tabs let users remain in their app while browsing.

Google Chrome becomes a ‘picture-in-picture’ app

Sanil Chawla remembers the meetings he had with countless artists in college. Those creatives were looking for one thing: sustainable economic infrastructure that could help them scale rather than drown…

Slingshot raises $2.2 million to provide financial services to artists

A startup called Firefly that’s tackling the thorny and growing issue of cloud asset management with an “infrastructure as code” solution has raised $23 million in funding. That comes on…

Firefly forges on after co-founder murdered by Hamas

Mistral, the French AI startup backed by Microsoft and valued at $6 billion, has released its first generative AI model for coding, dubbed Codestral. Like other code-generating models, Codestral is…

Mistral releases Codestral, its first generative AI model for code

Pinterest announced today that it is evolving its Creator Inclusion Fund to now be called the Pinterest Inclusion Fund. Pinterest teamed up with Shopify’s Build Black and Build Native programs…

Pinterest expands its Creator Fund to allow founders

Alex Taub, a longtime founder with multiple exits under his belt, believes it’s time to disrupt the meme industry. “I have this big thesis that meme tech is going to…

This founder says meme tech is the next big thing

Lux, the startup behind popular pro photography app Halide and others, is venturing into video with its latest app launch. On Wednesday, the company announced Kino, a new video capture app…

Kino is a new iPhone app for videographers from the makers of Halide

DevOps startup Harness has shown itself to be an ambitious company, building a broad platform of services while also dabbling in M&A when it made sense to fill in functionality.…

Harness snags Split.io as it goes all in on feature flags and experiments

Microsoft’s Copilot, a generative AI-powered tool that can generate text as well as answer specific questions, is now available as an in-app chatbot on Telegram, the instant messaging app.  Currently…

Microsoft’s Copilot is now on Telegram

HBO’s new documentary, “MoviePass, MovieCrash,” tells a story that many of us know about: how MoviePass, the subscription-based movie ticketing startup, was a catastrophic failure. After a series of mishaps…

MoviePass co-founders speak their truth in HBO’s new documentary 

The watch features a variety of different 3D games, unlocking more play time the more kids move.

Fitbit’s new kid smartwatch is a little Wiimote, a little Tamagotchi

In the video, a crowd is roaring at a packed summer music festival. As a beat starts playing over the speakers, the performer finally walks onstage: It’s the Joker. Clad…

Discord has become an unlikely center for the generative AI boom

After the Wirecard scandal, Germany’s financial regulator BaFin started to look more closely at young fintech startups that wanted to grow at a rapid pace — it’s better to be…

Germany’s financial regulator ends anti-money laundering cap on N26 signups after $10M fine

Among other things, this includes the ability to trace code from source to binary packages across both platforms, single sign-on support and unified project structures.

JFrog and GitHub team up to closely integrate their source code and binary platforms

The company’s public fund disbursement and e-commerce platform makes accepting school tuition and enabling educational enrichment more accessible. 

Tech startup Odyssey goes on journey to help states implement school choice programs

A new startup called Kinnect aims to help people privately save generational memories, traditions, recipes and more. The company’s app, launched this month, lets people create invite-only spaces where they…

Kinnect’s new app aims to help families record and store generational memories

Spotify has hiked its premium subscription in France by an eye-watering €0.13, in response to a new music-streaming tax.

Spotify hikes subscription price in France by 1.2% to match new music-streaming tax

The European Union has taken the wraps off the structure of the new AI Office, the ecosystem-building and oversight body that’s being established under the bloc’s AI Act. The risk-based…

With the EU AI Act incoming this summer, the bloc lays out its plan for AI governance

Solutions by Text, a company that gives people a way to pay their bills and apply for loans via text messaging, has secured $110 million in new growth funding. Edison…

Bootstrapped for over a decade, this Dallas company just secured $110M to help people pay bills by text

Owners of small- and medium-sized businesses check their bank balances daily to make financial decisions. But it’s entrepreneur Yoseph West’s assertion that there’s typically information and functions missing from bank…

Relay raises $32.2 million to help smaller businesses manage their cash flow

When other firms were investing and raising eye-popping sums, Clean Energy Ventures took a different approach. It appears to be paying off.

How Clean Energy Ventures avoided the pandemic bubble and raised a $305M fund

PwC, the management consulting giant, will become OpenAI’s biggest customer to date, covering 100,000 users.

OpenAI signs 100K PwC workers to ChatGPT’s enterprise tier as PwC becomes its first resale partner