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TechCrunch+ roundup: Zendesk rejects $17B offer, sidewalk robots, recruiting survey

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Image Credits: Photo by Thom Milkovic on Unsplash (opens in a new window)

When consumers started buying cars, many predicted the transportation revolution would lead to air pollution, traffic and life-threatening collisions. But no one gave much thought to the security aspect.

Early autos were very easy to steal: With a little practice, almost anyone could hot-wire an ignition, and Vehicle Identification Numbers were decades away. Most cars lacked locking doors until the 1920s, and Chrysler wouldn’t invent the ignition lock until the 1940s.

Fast-forward to today: the automotive cybersecurity industry has a compound annual growth rate around 20%. Likewise, the digital transformation sparked by the pandemic has boosted the cybersecurity asset management sector to new heights.


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There has been a steady drumbeat of stories about high-profile hacks, leaks and ransomware attempts since COVID-19 arrived on the scene. Newly remote workers are gathering and processing data titanic amounts of data, so keeping it secure has taken on greater importance.

In short order, this shift has created tangible benefits for the cybersecurity industry: In 2021, investors poured $29.5 billion into cyber startups, a YoY increase of 138%. Likewise, M&A activity nearly tripled, totaling $77.5 billion.

“Asset inventory has historically been a challenge when workforces were physically sitting in company offices and on company networks,” said Paul Baird, chief technical security officer at cloud security firm Qualys.

“With the pandemic solidifying a new normal of either fully remote or hybrid working approaches, the complexities surrounding asset inventory have only increased in difficulty,” he told TechCrunch.

Thanks very much for reading,

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

Why are cybersecurity asset management startups so hot right now?

Our startup’s first hire was a fractional Head of Remote

A businesswoman, using a tape measure, reaches up to measure her piece of the pie on a large pie chart that is projected onto a concrete wall.
Image Credits: DNY59 (opens in a new window) / Getty Images

By this point, most startup employees have worked remotely. Even so, few managers have any meaningful experience when it comes to overseeing distributed teams.

With that in mind, SaaS startup Wingback made a fractional head of remote its first hire, “and it was the best decision we made,” said Yann Leretaille, co-founder and CTO.

“A head of remote is not just a glorified HR manager. They make sure that the right processes are set up and that the right tools are selected and used to make remote work successful.”

Our startup’s first hire was a fractional Head of Remote

TechCrunch Experts is recruiting recruiters

Recreating the Spiderman meme, two identical recruiters point at each other with a TechCrunch van in the background
Image Credits: Bryce Durbin/TechCrunch

It’s common for early-stage founders to spend more than a third of their time on recruiting — not because they want to, but because they have to.

Fundraising is key, but a generous wire transfer from an enthusiastic investor only addresses one problem. Before you can deliver on any of the promises in your pitch deck, you’ll need to build a team.

To help TechCrunch+ readers take on this challenge, we are looking for experts to participate in a survey about tactics and strategies for startup recruiting in Q1 2022.

Do you have recent experience recruiting talent for pre-revenue startups?

If this describes you — or someone you know — please use the form to share a link to their professional profile and their contact information before March 4, 2022.

Exploring the many faces of sidewalk delivery robots with Cartken’s Anjali Jindal Naik

Anjali Jindal Naik, co-founder and COO of autonomous sidewalk robot maker Cartken
Image Credits: Bryce Durbin/TechCrunch

As part of an ongoing series of interviews with transportation startup founders, ​​Rebecca Bellan spoke to Anjali Jindal Naik, co-founder and COO of Cartken, which manufactures autonomous sidewalk robots.

Since its founding in 2019, the company has run pilot programs in Miami, Rotterdam and Tokoname, Japan, to offer curbside delivery and local pickup for restaurants, convenience stores and coffee shops.

“I think being on the bike path or even on the road creates some barriers to entry,” Naik said.

“Sidewalks, to us, seem like the best way to get to an origin and an end destination. So that’s kind of where we’ve landed.”

Exploring the many faces of sidewalk delivery robots with Cartken’s Anjali Jindal Naik

Zendesk spurns $17B private equity takeover offer

Zendesk Inc. Headquarters As Shares Falls Most In More Than Two Months
Image Credits: Bloomberg / Getty Images

Zendesk’s board of directors is a confident, secure group of individuals.

Last week, it declined a $17 billion offer from a consortium of private equity firms on the grounds that “this non-binding proposal significantly undervalues the Company and is not in the best interests of the Company and its shareholders.”

As Ron Miller and Alex Wilhelm note, the company best known for its help desk platform now has a suite of integrated support products that “accounted for $500 million in ARR and 35% of total ARR in its first year.”

Given the company’s steady growth, “who wants to sell that business for 10x?”

Zendesk spurns $17B private equity takeover offer

Startups are evolving to manage growth alongside profitability

Man riding unicycle while juggling
Image Credits: Peter Cade (opens in a new window) / Getty Images

My knowledge of physics is rudimentary, but I know that momentum can only take you so far.

Eventually, external forces like gravity, friction — or increased competition in your chosen sector —will cause things to slow down a bit.

As startups get larger and older, they’re also adopting new growth strategies to deepen their defensible moats, said Amit Anand, a founding partner at Jungle Ventures.

In a TC+ guest post, he looks at tactics companies like DoorDash, Block, Airbnb and Zomato are using to build more resilient businesses. Three trends he’s identified:

  • Moving beyond demand-side innovation
  • Creating an ecosystem of offerings to maximize value
  • Accelerating profitable non-core operations

Startups are evolving to manage growth alongside profitability

It’s not a startup reckoning, it’s a correction

Businessman using fire extinguisher on laptop computer that is in flames
Businessman using fire extinguisher on laptop computer that is in flames

Natasha Mascarenhas considers the turbulence at companies like Peloton and Hopin that experienced a huge pandemic-induced bump.

“Every growth round, mega-valuation, impressive IPO pop and total-addressable-market bump gave the appearance of strength amid the crisis,” she writes.

“But the same tailwinds that drove so much value creation also quieted money-saving conversations and planning for a future deceleration.”

As a result, we’re starting to see “which startups are disruption-proof.”

It’s not a startup reckoning, it’s a recorrection

More TechCrunch

PayHOA, a previously bootstrapped Kentucky-based startup that offers software for self-managed homeowner associations (HOAs), is an example of how real-world problems can translate into opportunity. It just raised a $27.5…

Meet PayHOA, a profitable and once-bootstrapped SaaS startup that just landed a $27.5M Series A

Restaurant365, which offers a restaurant management suite, has raised a hot $175M from ICONIQ Growth, KKR and L Catterton.

Restaurant365 orders in $175M at $1B+ valuation to supersize its food service software stack 

Venture firm Shilling has launched a €50M fund to support growth-stage startups in its own portfolio and to invest in startups everywhere else. 

Portuguese VC firm Shilling launches €50M opportunity fund to back growth-stage startups

Chang She, previously the VP of engineering at Tubi and a Cloudera veteran, has years of experience building data tooling and infrastructure. But when She began working in the AI…

LanceDB, which counts Midjourney as a customer, is building databases for multimodal AI

Trawa simplifies energy purchasing and management for SMEs by leveraging an AI-powered platform and downstream data from customers. 

Berlin-based trawa raises €10M to use AI to make buying renewable energy easier for SMEs

Lydia is splitting itself into two apps — Lydia for P2P payments and Sumeria for those looking for a mobile-first bank account.

Lydia, the French payments app with 8 million users, launches mobile banking app Sumeria

Cargo ships docking at a commercial port incur costs called “disbursements” and “port call expenses.” This might be port dues, towage, and pilotage fees. It’s a complex patchwork and all…

Shipping logistics startup Harbor Lab raises $16M Series A led by Atomico

AWS has confirmed its European “sovereign cloud” will go live by the end of 2025, enabling greater data residency for the region.

AWS confirms will launch European ‘sovereign cloud’ in Germany by 2025, plans €7.8B investment over 15 years

Go Digit, an Indian insurance startup, has raised $141 million from investors including Goldman Sachs, ADIA, and Morgan Stanley as part of its IPO.

Indian insurance startup Go Digit raises $141M from anchor investors ahead of IPO

Peakbridge intends to invest in between 16 and 20 companies, investing around $10 million in each company. It has made eight investments so far.

Food VC Peakbridge has new $187M fund to transform future of food, like lab-made cocoa

For over six decades, the nonprofit has been active in the financial services sector.

Accion’s new $152.5M fund will back financial institutions serving small businesses globally

Meta’s newest social network, Threads, is starting its own fact-checking program after piggybacking on Instagram and Facebook’s network for a few months.

Threads finally starts its own fact-checking program

Looking Glass makes trippy-looking mixed-reality screens that make things look 3D without the need of special glasses. Today, it launches a pair of new displays, including a 16-inch mode that…

Looking Glass launches new 3D displays

Replacing Sutskever is Jakub Pachocki, OpenAI’s director of research.

Ilya Sutskever, OpenAI co-founder and longtime chief scientist, departs

Intuitive Machines made history when it became the first private company to land a spacecraft on the moon, so it makes sense to adapt that tech for Mars.

Intuitive Machines wants to help NASA return samples from Mars

As Google revamps itself for the AI era, offering AI overviews within its search results, the company is introducing a new way to filter for just text-based links. With the…

Google adds ‘Web’ search filter for showing old-school text links as AI rolls out

Blue Origin’s New Shepard rocket will take a crew to suborbital space for the first time in nearly two years later this month, the company announced on Tuesday.  The NS-25…

Blue Origin to resume crewed New Shepard launches on May 19

This will enable developers to use the on-device model to power their own AI features.

Google is building its Gemini Nano AI model into Chrome on the desktop

It ran 110 minutes, but Google managed to reference AI a whopping 121 times during Google I/O 2024 (by its own count). CEO Sundar Pichai referenced the figure to wrap…

Google mentioned ‘AI’ 120+ times during its I/O keynote

Firebase Genkit is an open source framework that enables developers to quickly build AI into new and existing applications.

Google launches Firebase Genkit, a new open source framework for building AI-powered apps

In the coming months, Google says it will open up the Gemini Nano model to more developers.

Patreon and Grammarly are already experimenting with Gemini Nano, says Google

As part of the update, Reddit also launched a dedicated AMA tab within the web post composer.

Reddit introduces new tools for ‘Ask Me Anything,’ its Q&A feature

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Here’s everything Google just announced

LearnLM is already powering features across Google products, including in YouTube, Google’s Gemini apps, Google Search and Google Classroom.

LearnLM is Google’s new family of AI models for education

The official launch comes almost a year after YouTube began experimenting with AI-generated quizzes on its mobile app. 

Google is bringing AI-generated quizzes to academic videos on YouTube

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: Watch all of the AI, Android reveals

Google Play has a new discovery feature for apps, new ways to acquire users, updates to Play Points, and other enhancements to developer-facing tools.

Google Play preps a new full-screen app discovery feature and adds more developer tools

Soon, Android users will be able to drag and drop AI-generated images directly into their Gmail, Google Messages and other apps.

Gemini on Android becomes more capable and works with Gmail, Messages, YouTube and more

Veo can capture different visual and cinematic styles, including shots of landscapes and timelapses, and make edits and adjustments to already-generated footage.

Google Veo, a serious swing at AI-generated video, debuts at Google I/O 2024