Startups

Daily Crunch: Citing slow growth and desire to be ‘at the forefront of the AI era,’ Dropbox CEO lays off 500

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Cutting a rope with scissors, representing layoffs
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Thursday is here — how in the world did that happen? Those days, they just keep on coming. If you’re still on the fence about whether you want to come along to Disrupt, we’ve got you covered: There’s a Disrupt pass for every role and budget.

It also seems like Theranos founder Elizabeth Holmes isn’t headed to jail today after all. She was scheduled to start her 11-year sentence, but then Things Happened. Connie has the full story.

Christine and Haje

The TechCrunch Top 3

  • More layoffs: Dropbox CEO Drew Houston broke the news today that the company will be laying off 500 employees, or 16% of its staff. Ingrid reports Houston said the cuts are due to slowing growth and “the era of AI.”
  • Get the popcorn ready: Warner Bros. is partnering with Viacom18 to bring “Succession” and other HBO content to India. Manish has more.
  • Legacy learns to embrace AI: Jagmeet takes a deep dive into how legacy financial software giant Intuit decided to put out the welcome mat for artificial intelligence instead of closing the door and turning the deadbolt.

Startups and VC

Posh is an event management and ticketing platform for all users to host events large or small, regardless of whether you’re an event organizer, promoter, or just want to charge your friends a cover for drinking all the expensive alcohol at your birthday party. Lauren reports that Posh announced its public launch today after being in beta since October 2020. Alongside the launch, the company also announced its $5 million seed round.

The concept of SaaS as a business model changed the game in tech by moving users away from buying software outright and toward paying for service availability based on time-based subscriptions, typically with per-month or annual pricing, Ingrid reports. Today, a startup out of London called M3ter that is building tools to take the next step in that evolution — more granular usage-based pricing — is announcing funding on the back of strong demand. The company has raised $14 million.

More? Okay, fine, here’s another handful for you:

Capital efficiency is the new VC filter for startups

analog clock and ball of US paper currency equally balanced on seesaw weight scale
Image Credits: PM Images (opens in a new window) / Getty Images

For some B2B SaaS startups, focusing solely on the LTV:CAC ratio is a great way to obscure weak customer metrics. Dividing Customer Lifetime Value by Customer Acquisition Cost can offer useful insights, but only if you have accurate retention data — and a lot of it.

“Today, investors zoom in on other efficiency metrics that paint a more reliable and comprehensive picture of the startup’s capital efficiency, and so should you,” says Igor Shaverskyi, a partner at VC firm Waveup.

In this TC+ column, he offers a formula and benchmarks for calculating CAC payback, which reveals to founders (and potential investors) “how long it will take for your customer acquisition costs to pay off.”

Capital efficiency is the new VC filter for startups

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription!

Big Tech Inc.

Let’s talk about Meta today, shall we? Yesterday, the company reported that its earnings beat revenue expectations, as covered by Amanda. But that’s not all: Our colleagues grabbed on to a few tidbits, including that the company said 10% of its global ad revenue was at risk from European Union data flows order. Natasha L has more on that. Also, time spent on Instagram grew 24%, thanks to TikTok-style AI Reel recommendations, reports Darrell.

Meanwhile, Meta also had a win in court, with an appeal court ruling in the tech giant’s favor regarding an antitrust case brought by state attorneys general. Sarah writes that “the States alleged Meta had illegally maintained monopoly power in the social networking market through its acquisitions of photo-sharing app Instagram in 2012 and WhatsApp in 2014, and that it gained further power through data policies that harmed app developers.”

Now here’s five more for you:

More TechCrunch

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A Jio Financial unit plans to purchase customer premises equipment and telecom gear worth $4.32 billion from Reliance Retail.

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The European Space Agency selected two companies on Wednesday to advance designs of a cargo spacecraft that could establish the continent’s first sovereign access to space.  The two awardees, major…

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Expressable is a platform that offers one-on-one virtual sessions with speech language pathologists.

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The FCC has proposed a $6 million fine for the scammer who used voice-cloning tech to impersonate President Biden in a series of illegal robocalls during a New Hampshire primary…

$6M fine for robocaller who used AI to clone Biden’s voice

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Crowdaa is an app that allows non-developers to easily create and release apps on the mobile store. 

App developer Crowdaa raises €1.2M and plans a US expansion

Back in 2019, Canva, the wildly successful design tool, introduced what the company was calling an enterprise product, but in reality it was more geared toward teams than fulfilling true…

Canva launches a proper enterprise product — and they mean it this time

TechCrunch Disrupt 2024 isn’t just an event for innovation; it’s a platform where your voice matters. With the Disrupt 2024 Audience Choice Program, you have the power to shape the…

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The United States Department of Justice and 30 state attorneys general filed a lawsuit against Live Nation Entertainment, the parent company of Ticketmaster, for alleged monopolistic practices. Live Nation and…

Ticketmaster antitrust lawsuit could give new hope to ticketing startups

The U.K. will shortly get its own rulebook for Big Tech, after peers in the House of Lords agreed Thursday afternoon to pass the Digital Markets, Competition and Consumer bill…

‘Pro-competition’ rules for Big Tech make it through UK’s pre-election wash-up

Spotify’s addition of its AI DJ feature, which introduces personalized song selections to users, was the company’s first step into an AI future. Now, Spotify is developing an alternative version…

Spotify experiments with an AI DJ that speaks Spanish

Call Arc can help answer immediate and small questions, according to the company. 

Arc Search’s new Call Arc feature lets you ask questions by ‘making a phone call’

After multiple delays, Apple and the Paris area transportation authority rolled out support for Paris transit passes in Apple Wallet. It means that people can now use their iPhone or…

Paris transit passes now available in iPhone’s Wallet app

Redwood Materials, the battery recycling startup founded by former Tesla co-founder JB Straubel, will be recycling production scrap for batteries going into General Motors electric vehicles.  The company announced Thursday…

Redwood Materials is partnering with Ultium Cells to recycle GM’s EV battery scrap

A new startup called Auggie is aiming to give parents a single platform where they can shop for products and connect with each other. The company’s new app, which launched…

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Andrej Safundzic, Alan Flores Lopez and Leo Mehr met in a class at Stanford focusing on ethics, public policy and technological change. Safundzic — speaking to TechCrunch — says that…

Lumos helps companies manage their employees’ identities — and access

Remark trains AI models on human product experts to create personas that can answer questions with the same style of their human counterparts.

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ZeroPoint claims to have solved compression problems with hyper-fast, low-level memory compression that requires no real changes to the rest of the computing system.

ZeroPoint’s nanosecond-scale memory compression could tame power-hungry AI infrastructure

In 2021, Roi Ravhon, Asaf Liveanu and Yizhar Gilboa came together to found Finout, an enterprise-focused toolset to help manage and optimize cloud costs. (We covered the company’s launch out…

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On the heels of raising $102 million earlier this year, Bugcrowd is making good on its promise to use some of that funding to make acquisitions to strengthen its security…

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Google is preparing to build what will be the first subsea fiber-optic cable connecting the continents of Africa and Australia. The news comes as the major cloud hyperscalers battle it…

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The Kia EV3 — the new all-electric compact SUV revealed Thursday — illustrates a growing appetite among global automakers to bring generative AI into their vehicles.  The automaker said the…

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Bing, Microsoft’s search engine, was working improperly for several hours on Thursday in Europe. At first, we noticed it wasn’t possible to perform a web search at all. Now it…

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