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Salesforce plans generative AI boost for ESG reporting with Net Zero Cloud

CIO

Generative AI will soon be everywhere — including in Salesforce’s Net Zero Cloud environmental, social, and governance (ESG) reporting tool. Net Zero Cloud uses data held within the Salesforce platform to help enterprises report on their carbon footprint and manage other social and governance metrics.

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Building sustainability at the edge of the enterprise

CIO

The enterprise edge has become a growing area of innovation as organizations increasingly understand that not every workload — particularly new edge workloads — can move to the cloud. Further, having the ability to process data at the edge can generate net-new capabilities that may offer significant sustainability advantages.

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ARR per employee is the north star efficiency metric you’ve been looking for

TechCrunch

There is no shortage of efficiency metrics that cloud executives can track to gain a better perspective of their overall economics. Sales and marketing efficiency metrics such as LTV-to-CAC, CAC payback and the magic number have long been mainstays in board decks and fundraising materials. Our advice for cloud CEOs?

Metrics 246
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Enterprise e-commerce in 2022: As TAM expands, the platform wars are heating up

TechCrunch

Ashwin Ramasamy is the co-founder of PipeCandy , an online merchant graph company that discovers and analyzes business and consumer perception metrics about DTC brands and e-commerce companies. Here are some stand-out statistics: 2022 is turning out to be a phenomenal year for enterprise e-commerce platforms. Image Credits: PipeCandy.

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How our SaaS startup improved net revenue retention by more than 30 points in two quarters

TechCrunch

There’s certainly no shortage of SaaS performance metrics leaders focus on. While all SaaS companies do, and must, home in on acquisition metrics, there’s also massive revenue potential within your current customer base. I think NRR (net revenue retention) is without question the most underrated metric out there.

.Net 239
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Extra Crunch roundup: Crucial API metrics, US startup funding, advanced SEO tactics

TechCrunch

Beyond Wong’s pitch technique, this post also examines some of the key “customer love” metrics that helped Zipline win the day, such as CAC, churn rates and net promoter score. “In Vanessa Larco, partner, New Enterprise Associates. The most important API metric is time to first call.

Metrics 242
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A core plank of the SaaS economic model is under extreme pressure

TechCrunch

This is called net retention, net revenue retention (NRR) or net dollar retention (NDR). However, the net retention reality in the market is evolving in a manner that appears pretty tough for software companies, both large and small. And, as customers tend to spend more over time, they also contribute to growth.