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Top Trend of Microsoft Dynamic CRM in 2020

OTS Solutions

The Use of Artificial Intelligence. Increased Social Media Integration. 1: The Use Of Artificial Intelligence. Perhaps the most interesting trend of this tool is that it will start to use artificial intelligence within its system. 2: Increased Social Media Integration.

Trends 204
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Customer service: five trends

Xebia

Even due to social media, all organisations are operating with an open kitchen nowadays. Consumers below 25 years of age have 35% preference for contact through social media. It seems quite logical to offer customer support through Whatsapp, chat or social media. Did a piece of food fall on the floor?

Trends 130
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10 Trends of Artificial Intelligence (AI) in 2020

iTexico

10 Trends of Artificial Intelligence (AI) in 2020. Artificial Intelligence (AI) has been predictable for decades, probably because the technology was associated with robots. AI-Driven Media and Entertainment. Intelligent Automation in the Workplace. But things have changed now that AI application is wide.

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Top Trend of Microsoft Dynamic CRM in 2020

OTS Solutions

1: The Use Of Artificial Intelligence. Perhaps the most interesting trend of this tool is that it will start to use artificial intelligence within its system. 2: Increased Social Media Integration. Social media integration has been a significant component of the Microsoft CRM tool for some time now.

Trends 179
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Kenyan startup Wowzi secures $3.2 million from 4DX Ventures, Andela co-founder to expand across Africa

TechCrunch

Kenyan startup Wowzi has secured new funding to expand the reach of its platform, which turns social media users into brand influencers, to West and Southern Africa — as it taps the increasing usage of social sites across the continent driven by the proliferation of smartphones and a deepening internet penetration.

Media 250
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Aflorithmic nabs $1.3M for AI-driven personalized audio-as-a-service

TechCrunch

million in seed funding from Crowd Media Holdings , an Australia-based company focused on influencer-based ‘social commerce’ and marketing. London and Barcelona based audio-as-a-service SaaS startup Aflorithmic has scooped up $1.3 “Text in beautiful audio out” is its pithy slogan.

Media 266
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10 celebri disastri provocati dall’intelligenza artificiale

CIO

Dopo che le storie sono state derise sui social media, Gannett ha deciso di sospendere l’uso di LedeAI in tutte le edizioni locali che utilizzavano il servizio. Quando ha rilasciato Tay, un chatbot AI, sulla piattaforma di social media, l’azienda lo ha descritto come un esperimento di “comprensione conversazionale”.