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Soci raises $120M in debt and equity to grow its marketing management platform

TechCrunch

. “The pandemic drove consumers inside and online, inciting a shift to digital channels and fundamentally changing how consumers communicate and engage with brands,” Khoury told TechCrunch in an email interview. ” Khoury has a colorful background. ” Khoury has a colorful background.

Marketing 234
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Okendo wants to turn your shoppers into buyers through better customer reviews

TechCrunch

No merchant likes a bad customer review and Okendo , a customer marketing platform, announced $26 million in Series A funding today to continue developing its customer review tools for e-commerce brands. Base10 Partners led the funding round and was joined by Craft Ventures and existing investor Index Ventures.

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Customer service: five trends

Xebia

Every organization has an ‘open kitchen’ due to digital customer service A restaurant chef, working in an open kitchen has to think twice about the ‘3-second rule’ when it comes to fallen food. Even due to social media, all organisations are operating with an open kitchen nowadays. Did a piece of food fall on the floor?

Trends 130
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The Biggest Digital Transformation Must-Haves for 2019

Hacker Earth Developers Blog

Digital technologies development has been on a constant rise in the past several years. Technologies such as AR and VR were mere whispers at the beginning of the 21 st century. Today, we see these and other technologies all around us thanks to increased computing power and visionary inventors. Blockchain technology.

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Email Marketing Software in the Travel Industry: Benefits, Challenges, and Success Stories

Altexsoft

This is a guest article by Carla Andre-Brown, content marketer from Mailbird. This was largely due to the COVID-19 pandemic uprooting the status quo for both international and domestic travel. Marketers cannot rely on social proof like a positive review from 2019 to help convince a customer to choose them in 2021.

Travel 86
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2019 in Review: The Toronto Tech Sector Makes it Big

BrainStation Technology

2019: Toronto Year in Review. After years of unprecedented progress in Toronto’s tech scene, 2019 brought Canada’s biggest city yet another year of breakneck growth, big-money deals, and major-league startup success. Here are some of the most important trends and stories from a busy 2019 in Toronto tech.

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10 Trends of Artificial Intelligence (AI) in 2020

iTexico

Artificial Intelligence (AI) has been predictable for decades, probably because the technology was associated with robots. Over the last few years, we have seen an exponential upthrust in the number of platforms, applications, and tools based on machine learning and AI technologies. AI-Driven Media and Entertainment.