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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Since Erin has a limited budget, one of the first things she might do is go to the internet and browse through meta-search engines looking for a deal.

Airlines 130
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Airline Reporting Corporation: ARC Accreditation Options and Steps to Get It

Altexsoft

Whether your business is focused on selling airline tickets, package trips, or cruises, if you want to be acknowledged as a professional in the travel industry, you need to be certified. So, ARC or Airline Reporting Corporation is a company that regulates and handles transactions between airlines and US-based travel agencies.

Airlines 115
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New Distribution Capability (NDC) in Air Travel: Airlines, GDSs, and the Impact on the Industry

Altexsoft

Two fundamental needs connect all airlines: revenue and passenger satisfaction. To be able to sell ancillaries to the passengers and be more profitable, airlines struggle to deliver personalized content to their travelers. Lufthansa, British Airways, American Airlines, and Iberia were the first to adopt NDC. What is NDC?

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Four short links: 9 June 2020

O'Reilly Media - Ideas

The quote that caught my eye: “X companies control Y% of the US market in Z: X=2, Y=90, Z=beer; X=4, Y=almost all, Z=airlines; X=5, Y=50, Z=banks; X=2, Y=90, Z=health insurers in many states; X=1, Y=75%, Z=fast Internet, most places in the US; X=3, Y=70, Z=pesticides; X=3, Y=80, Z=seed corn.”

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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

Altexsoft

It means that people want to travel responsibly, so hotels, airlines, and tour companies have to keep up and satisfy their customers (and attract new ones). Sustainability in airline industry. Airlines implement fuel management systems to measure, analyze, and plan fuel expenditure. Here are some areas to focus on.

Travel 95
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OTA Rates and Building ?ommission Engine: Best Practices and Lessons Learnt

Altexsoft

They help hotels, airlines, car rental services, and other suppliers sell inventory to end customers — and charge fees for this mediation. Some OTAs invest up to 50 percent of their revenue in online marketing to increase visibility on the Internet — you can learn more about it from our video. Understanding marketing in travel.