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American Airlines to buy 20 jets from Boom Supersonic

TechCrunch

American Airlines will buy up to 20 jets from Boom Supersonic, an aircraft maker that aims to commercialize supersonic, and super-fast, flight. Concorde jets were also incredibly loud due to their “sonic booms” — so loud, in fact, that the Federal Aviation Administration (FAA) banned overland supersonic commercial flights.

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United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.” In that model, no one was looking out for the end user.

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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.

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Taiwanese startup WritePath’s AI tech speeds up financial disclosure translation

TechCrunch

WritePath make the process faster and scalable by combining its AI tech with human translators. The Taipei-based startup’s clients include Foxconn, ASUS, China Airline, the Taiwan Stock Exchange and Taiwan Mobile. The company’s platform combines tech like Warren, its in-house machine translation engine, with human translators.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Biometric tech is taking off in airports

The Hustle

While the TSA has used facial recognition tech since 2019, the “tipping point” for air travel biometrics could come in 2024, per The New York Times. United Airlines lets PreCheck travelers use their faces to check bags at select airports. United Airlines lets PreCheck travelers use their faces to check bags at select airports.

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8 big IT failures of 2023

CIO

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. And because the incumbent companies have been around for so long, many are running IT systems with some elements that are years or decades old. Honestly, it’s a wonder the system works at all.

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