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Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 315
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Swiss Re streamlines insurers’ natural disaster response with AI

CIO

Natural disasters have been increasing in frequency, severity, and diversity in recent years, pressuring insurers to be more efficient and to anticipate event and claim fallout. Second, RDA addresses post-NatCat planning to help insurers’ prioritize property inspections. trillion.

Insurance 229
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Navigating The Complex Waters of Insurance Executive Search: A Strategic Guide

N2Growth Blog

Crafting the Future: The Significance of Selecting the Right Insurance Executive In today’s fast-paced and ever-evolving business environment, securing the right insurance executive is more than a mere hiring decision —it’s a pivotal investment in the company’s future.

Insurance 164
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5 Use Cases of Intelligent Process Automation in Insurance

Newgen Software

Despite providing financial protection and peace of mind, the insurance sector has long been criticized for its slow processing times, susceptibility to human error, and overall inefficiency. Intelligent Process Automation (IPA) helps insurers meet these expectations and address the sector’s long-standing challenges.

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Data Science Fails: Building AI You Can Trust

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.

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Demystifying Artificial Intelligence (AI) and Generative AI

Newgen Software

Artificial intelligence (AI) has made its presence felt across all domains. The latest to jump onto the artificial intelligence (AI) bandwagon is Generative AI (GenAI). For many, GenAI served as their gateway to understanding the expansive and transformative world of artificial intelligence (AI).

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Expion Health revamps its RFP process with AI

CIO

On behalf of insurance carriers, pharmacy benefit managers, and other healthcare payers, Expion negotiates prices with pharmacies and medical practices based on volume discounts and other factors. Automation, and generative AI in particular, can transform the insurance industry, he adds.