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Process Mining Explained: Techniques, Applications, and Challenges

Altexsoft

Process mining is a set of techniques for the analysis of operational processes based on event logs extracted from company’s databases, information systems, or business management software such as enterprise resource planning (ERP), customer relationship management (CRM), electronic health records (EHR), etc. What is process mining?

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Tour Operator Software: Itinerary Creator, Booking Engine, and Other Handy Technologies

Altexsoft

For the record, the business developed into a global company operating its airline and dealing with multi-million revenue streams, went through a compulsory liquidation in 2019, and was relaunched as an online-only travel agency in 2020. Thomas Cook, an iconic travel company from the UK, is believed to be the first tour operator.

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The Problem with Patterns

A List Apart

It started off as an honest problem with a brilliant solution. The final evolution of all these is known as a design system (or a design language ). More often than not, a design system is still used day-to-day by designers for its design patterns or components. Again, in theory. Buttons and links from Co-op.

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Building a Better Middleman

O'Reilly Media - Ideas

If you constantly review how the two parties interact, you can look for opportunities to mitigate their risk, create new services, or otherwise reduce friction. Note how eBay’s review system provides extra assurance for buyers and sellers to trade with people they’ve never met. Probably in the long term, as well.

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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

Forrester Consulting discovered that poor checkout experience and long lines are the third highest reason grocers would skip the line and shop in a different place. In-store cameras and sensors detect each product one takes from a shelf, and items are being added to a virtual cart while a customer proceeds.

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Friction

LeanEssays

Friction in the Customer Journey Think of friction as the cognitive overhead that a system places on those who use it. Nor is it true in many other locations, so I have learned to research the taxi systems in every city I visit. One third of the fuel that goes into a car is spent overcoming friction. More cognitive load.

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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

After trying all options existing on the market — from messaging systems to ETL tools — in-house data engineers decided to design a totally new solution for metrics monitoring and user activity tracking which would handle billions of messages a day. We describe information search on the Internet with just one word — ‘google’.