Remove Blog Remove Knowledge Base Remove Metrics Remove Organization
article thumbnail

10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

What are help desk metrics? IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity. IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity.

Metrics 59
article thumbnail

Implementing Knowledge Bases for Amazon Bedrock in support of GDPR (right to be forgotten) requests

AWS Machine Learning - AI

The General Data Protection Regulation (GDPR) right to be forgotten, also known as the right to erasure, gives individuals the right to request the deletion of their personally identifiable information (PII) data held by organizations. Who does GDPR apply to? The following diagram depicts a high-level RAG architecture.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Level Up Your Dev Team: 6 Steps to Drive GitHub Copilot Adoption

Coveros

A recent survey of developers who used Copilot shows how impactful it can be for developers and their organizations. But, despite its clear benefits, many organizations struggle to ensure the full adoption of Copilot across their development teams. Prioritize stories that can be measured through survey data or direct metrics.

article thumbnail

Cybersecurity Snapshot: Cyber Pros Say How AI Is Changing Their Work, While the FBI Reports Ransomware Hit Critical Infrastructure Hard in 2023

Tenable

ransomware incidents grew 18% in 2023 to 2,825, and 42% of those attacks impacted critical infrastructure organizations. Specifically, only 27% of respondents said their organizations have a policy for using AI safely and ethically, and only 15% have a policy for securing and deploying AI. What’s new? For starters, version 2.0

article thumbnail

These Y Combinator-backed startups are trying to build ‘ChatGPT for X’

TechCrunch

By one metric , ChatGPT is the fastest-growing app in the world, having reached 100 million users within the first two months of launch. “Baselit is [an] AI copilot for analytics,” co-founder Shubham Rana writes in the blog post announcing Baselit. ” without having to rely on their data team.

ChatGPT 257
article thumbnail

Enhancing Sales Efficiency with Coveo for Salesforce

Perficient

To overcome these obstacles, organizations are turning to advanced technologies to streamline their sales processes and improve customer experiences. This blog will delve into the ways in which Coveo for Salesforce can optimize sales productivity and revolutionize the sales approach of businesses when it comes to selling their offerings.

article thumbnail

Leaders Leveraging the OODA Loop in a Scrum@Scale Environment

scruminc

This blog post explores the synergy between the OODA Loop and Scrum, delving into how this powerful decision-making tool can be leveraged for effective impediment removal. In business, this could mean looking at performance metrics, team feedback, or market conditions. Orient: View the data in context.

SCRUM 45