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Selling the C-suite on preemptive IT investments

CIO

Bundle IT infrastructure needs with corporate strategies If the corporate plan is to decentralize operations by bringing on remote manufacturing plants, or by moving more employees to remote home offices, it is likely to have an impact on IT. In 2024, LinkedIn surveys show that half of all Americans want to change jobs.

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10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

It allows technicians to track tickets from multiple channels quickly and efficiently and maintain business continuity and high productivity. What are help desk metrics? A poorly managed help desk will not only disrupt business but also become a costly affair. Metrics drive KPIs. 10 help desk metrics to measure.

Metrics 59
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Becoming the sustainability partner our customers need

CIO

Our customers are pursuing these goals because they want to future-proof their operations, setting themselves up to drive business value for decades to come. Our combined Scope 1 and Scope 2 (market-based) emissions in 2022 were down 23% percent from our 2019 baseline, even as our business grew significantly over that time span.

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Infinidat and Kyndryl Deliver Modern Data Protection, Cyber Resiliency, and Primary Storage for a Fortune Global 500 Enterprise

Infinidat

InfiniGuard is an enterprise-class, purpose-built data protection appliance with built-in disaster recovery, business continuity, and cyber resilience capabilities. The metrics stunned the customer – in a powerful way. They were seeking game-changing, exponential improvements − not just incremental nudges forward.

Storage 77
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What is MTTR and How Does It Impact Your Bottom Line?

xmatters

Mean time to repair (MTTR), sometimes referred to as mean time to resolution, is a popular DevOps and site reliability engineering (SRE) team metric. This incident management metric enables businesses to measure the average time needed to troubleshoot and repair IT systems’ problems. What is MTTR?

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Extra Crunch roundup: Klaviyo EC-1, micromobility’s second wave, UiPath CFO interview, more

TechCrunch

Business continuity planning is a necessity for your fund and portfolio. We all need to be taking precautionary measures, not just in light of COVID, but to ensure our firms can continue to thrive when faced with unexpected tragedy. If the answer is “I’m really not sure,” then you don’t have a business continuity plan.

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Understanding the Role of DevOps in Digital Engineering

OTS Solutions

Lack of Skilled Resources : DevOps adoption requires a separate set of skills, including automation and scripting, continuous integration and delivery, and cloud infrastructure. Read more: What’s The Impact of DevOps on Business Continuity?

DevOps 130