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LinearB to Provide Free DORA Metrics Dashboard

DevOps.com

LinearB's free dashboard allows users to visualize DORA metrics from within the company’s software delivery management platform.

Metrics 116
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The Role of Delivery Manager in an Agile Organization

Gorilla Logic

An agile delivery manager is typically a skilled person who focuses on making things happen, thus ensuring their teams have everything they need to succeed. They are great at managing stakeholders and are responsible for coordinating across multiple departments to remove any impediments.

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What is a managed service provider? Strategic outsourcing for IT services

CIO

Managed service provider business model Managed service providers structure their business to offer technology services cheaper than what it would cost an enterprise to perform the work itself, at a higher level of quality, and with more flexibility and scalability. Take, for example, legacy systems.

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Transforming IT for digital success

CIO

Many aspire to do better, though, with 43% of the transformers seeking to improve their performance. One way they’re doing that is by reimagining the IT function, say management consultants, executive advisors, and CIOs themselves. They treat transformation as a finite program rather than a continuous process.”

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ITIL certification guide: Costs, requirements, levels, and paths

CIO

Monitoring and Event Management – covering proactive and early detection of incidents and problems, understanding service health, boosting performance, reducing the cost of outages, and managing assets impacting the service value stream performance with a focus on IT service availability.

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Onfleet nabs $23M to further develop its last-mile delivery software

TechCrunch

Instead, their dispatchers were memorizing every tree and fork in the road and using that experience to manage driver fleets. It’s then when he, Cavia, and Vetrano decided to expand their vision to develop a delivery management platform: Onfleet. Most drivers are going to have smartphones very soon.

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Datavail’s Service Delivery Management Process

Datavail

The Concept of Service Delivery Management. Service Delivery Management presents a strategic approach to providing, designing, executing, and enhancing information technology (IT) use in an organization. Service delivery management teams are customer advocates. The Role of a Service Delivery Manager.