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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel.

Hotels 260
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view. Many hotels, though, still use an old shopping model. shift to more premium rooms and rates ” even in its early trials with ABS.

Hotels 111
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Metasearch in Hospitality: an Overview of Hotel Search Engines

Altexsoft

In April 2020, the hotel occupancy in the US dropped to its lowest level ever — the bewildering 24.5 The annual average was roughly 44 percent, which means that more than half of hotel rooms were empty during the whole year. The hospitality industry was among those that suffered the most because of the COVID-19 pandemic.

Hotels 119
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Top 9 challenges IT leaders will face in 2023

CIO

Now that organizations have returned to a new (somewhat) normal, CIOs appear to be focused on getting back to basics — and untangling tech debt incurred in making it through the past few years. Recruiting, retainment, and yes, adoption of lead-edge technology, are back on the radar of IT leaders. How do we get the talent we need?

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9 ways IT leaders can impact sustainability initiatives

CIO

Decision makers are realizing that technology is essential for reaching their ESG goals,” noted Bjoern Stengel, IDC global sustainability research lead, in the report. And the opportunities for tech-enabled sustainability solutions are wide ranging. It’s coming — and anyone not already in the game is going to be left behind.”

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PolyAI lands $40M to handle contact center calls automatically

TechCrunch

Countless tech giants and startups have thrown their tech at the automated call handling problem, from Google (and Google’s Area 120 incubator ), Microsoft and Amazon to Got It AI , Replicant and Tenyx. Image Credits: PolyAI. But the company claims its true advantage lies in its approach to language understanding.

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HTNG: What Hospitality Technology Next Generation Is and How It Works

Altexsoft

The hospitality industry evolved into various businesses that propose different customer experiences by adopting new technologies, practices, and cultural trends. Machine learning allowed hotels and rental services to personalize offers and services. foster the adoption of new technologies.