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Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course.

Retail 186
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Securing the Digital-First Model for Retail

CIO

Retailers continue to adopt a digital-first approach to customer experience, both in-store and online. To meet the customer demands of a digital-first business model, retailers need to address their critical digital infrastructure and rethink network design and cybersecurity. Retail-specific vulnerabilities.

Retail 246
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ZirooPay raises $11.4M to scale its mobile POS solutions for retailers across Nigeria

TechCrunch

In Nigeria, POS terminals are used to process card payments at retail locations as well as for agency banking purposes, a branchless banking system where agents act like human ATMs. One of the biggest challenges to the mass adoption of card payments at retail locations is the rate of transaction failures due to poor internet connection.

Retail 227
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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS.

Retail 236
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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology.

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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO

On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The nationwide outage affected phone and internet service for about 12.2 The impact was profound.

Internet 276
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Lily AI lands new capital to help retailers match customers with products

TechCrunch

During the pandemic, retailers were forced to embrace e-commerce. That’s why Purva Gupta launched Lily AI , an AI-powered platform that connects a retailer’s or brand’s shoppers with products they might be looking to buy. provides a product recommendation tool that draws on data from across the internet.

Retail 226