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AWS adds machine learning capabilities to Amazon Connect

CIO

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. Cloud Computing, Enterprise Applications, Machine Learning

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Enhancing customer care through deep machine learning at Travelers

CIO

And we recognized as a company that we needed to start thinking about how we leverage advancements in technology and tremendous amounts of data across our ecosystem, and tie it with machine learning technology and other things advancing the field of analytics. But we have to bring in the right talent. more than 3,000 of themâ??that

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Lessons from the field: How Generative AI is shaping software development in 2023

CIO

Specifically, organizations are contemplating Generative AI’s impact on software development. While the potential of Generative AI in software development is exciting, there are still risks and guardrails that need to be considered. It helps increase developer productivity and efficiency by helping developers shortcut building code.

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10 investors discuss the no-code and low-code landscape in Q1 2022

TechCrunch

No-code and low-code development suites have so far been used mostly by marketers and analysts. Initially, no-code/low-code was primarily a way for non-technical builders to create (sometimes gimmicky) applications,” said Navin Chaddha, managing director at VC firm Mayfield. Raviraj Jain , partner, Lightspeed Ventures.

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How AI and ML Can Accelerate and Optimize Software Development and Testing

Speaker: Eran Kinsbruner, Best-Selling Author, TechBeacon Top 30 Test Automation Leader & the Chief Evangelist and Senior Director at Perforce Software

While advancements in software development and testing have come a long way, there is still room for improvement. With new AI and ML algorithms spanning development, code reviews, unit testing, test authoring, and AIOps, teams can boost their productivity and deliver better software faster.

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This week in AI: Amazon ‘enhances’ reviews with AI while Snap’s goes rogue

TechCrunch

So until an AI can do it for you, here’s a handy roundup of the last week’s stories in the world of machine learning, along with notable research and experiments we didn’t cover on their own. This week in AI, Amazon announced that it’ll begin tapping generative AI to “enhance” product reviews.

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Weights & Biases raises $135M Series C to keep building MLOps software

TechCrunch

ML, or machine learning, is a big market today. In product terms, Weights & Biases plays in the “MLOps” space, or the machine learning operations market. According to Weights & Biases co-founder Lukas Biewald , the software world has a set of tools built for developers to write and deploy code well.