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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.

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Extra Crunch roundup: influencer marketing 101, spotting future unicorns, Apple AirTags teardown

TechCrunch

With the right message, even a small startup can connect with established and emerging stars on TikTok, Instagram and YouTube who will promote your products and services — as long as your marketing team understands the influencer marketplace. 5 tips for brands that want to succeed in the new era of influencer marketing.

Marketing 224
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The Java migration imperative: Why your business should upgrade now

CIO

The downside here is that while an application may run well enough on older versions, businesses with upgrade inertia are leaving themselves both vulnerable to the pitfalls of old software and unable to tap into the cost savings and improved performance that can better position them for success in competitive markets.

Hardware 294
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Salesforce Nonprofit Cloud versus NPSP (Nonprofit Success Pack): Which one is right for your organization?

Xebia

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses and nonprofits manage their operations like sales, fundraising, marketing, and customer and donor service activities. NPSP may therefore require a bit more technical expertise.

Nonprofit 130
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What is a CTO? The exec who sets tech strategy

CIO

A CTO should not be blinded by engineering superiority, but see how that engineering will fit into the company goals and the market.” They usually start in entry-level roles in technical support, development and programming, database and network administration, or engineering. We observe it on the Global CTO Forum every day.

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. Efforts like these can help raise the technical skill levels inside organizations.

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Outsourcing: A Strategic Move for Small Businesses

Strategy Driven

IT Support Managing IT infrastructure and providing technical support can be complex and time-consuming. Outsourcing IT support and services to specialized firms ensures that your systems remain secure, up-to-date, and efficient. Content Creation In today’s digital age, content is king.