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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. While weather may have been the root cause, the 16,000 flights canceled between Dec. 19-28 far exceeded any other airlines’ operational impacts.

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How real-time operational insights drive superior tech platform development

CIO

As SaaS solutions gain greater market share, and build mindshare, operational know-how is becoming critical to both their development and evolution. One of the biggest issues for any development team is obtaining real and timely user feedback. Traditional development approaches can also cause lengthy release cycles.

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Chief Product Officer: Background, Skills Required, and Whether You Need One

Altexsoft

With product teams becoming as significant as the engineering and marketing departments, the companies start to search for a person to bring a deeper product perspective. No matter the company size or the level of management, the activities of a product team fall into three different types — tactical, operational, and strategic.

CTO 121
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Process Mining Explained: Techniques, Applications, and Challenges

Altexsoft

It seems pretty straightforward: well, you just heat up milk or boil water, dump those flakes in the bowl, and add fruits, berries, honey, or other yummies you like. And now, try to think about each step: is there any way you can make it faster? Say, how many extra moves are you making because the ingredients are located in different areas?

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The Problem with Patterns

A List Apart

It started off as an honest problem with a brilliant solution. As the ways we use the web continue to grow and evolve, we, as its well-intentioned makers and stewards, needed something better than making simple collections of pages over and over again. In order to achieve what they promise, they should be adaptable, flexible, and scalable.

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Supply Chain Control Tower: Enhancing Visibility and Resilience

Altexsoft

If we speak about end-to-end visibility, we mean that we should be able to have a granular view of all the main components of a supply chain: transportation – which entails control over the actual delivery process, tracking shipments , predicting ETA , etc.; “Control towers are the artificial intelligence (AI) of supply chain.

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Tour Operator Software: Itinerary Creator, Booking Engine, and Other Handy Technologies

Altexsoft

For the record, the business developed into a global company operating its airline and dealing with multi-million revenue streams, went through a compulsory liquidation in 2019, and was relaunched as an online-only travel agency in 2020. Thomas Cook, an iconic travel company from the UK, is believed to be the first tour operator.