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How PwC and SAP are doing right by helping clients unlock ESG value

CIO

When presented by the new Supply Chain Due Diligence Act ( SCDDA) in Germany, PwC realized their clients would need tools and processes to automate evaluation of suppliers. In addition, the app provides options for defining and tracking measures for high-risk suppliers, as well as documentation and reporting.

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Call center automation software vendor Replicant raises $78M

TechCrunch

Prior to Replicant, Abraham — who joined eBay in 2011 via the company’s acquisition of Milo.com — did stints as a software engineer at Atomic and smart device company Leeo. This reporter hopes to see greater transparency from Replicant going forward. ” Automating customer interactions.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

Nowadays, when tech companies are among the largest businesses in the world, CTOs are some of the most influential and innovative people that shape how we live and work. With the technological outlook for the years ahead, these people manage to drive the striking change both within the company and beyond. The role of CTO.

CTO 76
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Aligning security and business strategies

CIO

Their report focused exclusively on financial cybercrime, including identity theft. It attributed the rise to the proliferation of new technologies in regions around the world, with many more people than ever before possessing IT skills. Adapting to an evolving cybercrime landscape Cybercrime is constantly evolving.

Security 238
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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

Training 156
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8 Tips to Help Manage Increased Tech Usage During Back To School

PowerSchool

With schools and districts relying on education technology more than ever this year, preparing for a significant surge of online usage and the possible impact this could have on your systems should be on every tech leader’s mind this back-to-school season. Increase capacity and security with cloud-based hosting.