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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

But the partnership seeks to go beyond Cognizant’s internal use, with Microsoft and Cognizant teaming up to promote generative AI use across Cognizant’s global client base through the advisory and digital transformation services arm of Cognizant’s business.

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8 pressing needs for CIOs in 2024

CIO

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

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How the new AI executive order stacks up: B-

CIO

As other recent technology waves have taught us, developments will simply come too fast for such an approach and will be driven by the speed of private industry. It is a very powerful technology, and while it is not inherently good or bad, given its sheer power, guardrails must be put into place. AI must be regulated.

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The skills and traits of elite CTOs

CIO

Chief technology officers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. They are among the most important hires organizations are making today due to the business value that successful technology deployments can bring.

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When your AI chatbots mess up

CIO

The firm admitted that it “failed to believe that a piece of technology could be making up cases out of whole cloth.” Hallucinations occur when the data being used to train LLMs is of poor quality or incomplete. AI systems can also overlook complex bugs or security issues that only a developer would catch and resolve.

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6 signs an IT manager is struggling — and how to help

CIO

“IT middle managers play a critical role, and companies often neglect and underinvest in them,” says Dan Roberts, host of the Tech Whisperers Podcast and author of Confessions of a Successful CIO. Tech leaders say relationship building is the key. Focus on small daily improvements and foster open communication with the team.”

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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.