services-and-support 
John Snow Labs
OCTOBER 10, 2023
Driven by advancements in large language models (LLMs) such as OpenAI’s ChatGPT and Google’s Bard, the customer service and support landscape is undergoing a significant transformation. This talk proposal focuses on harnessing the power of LLMs to augment human agents and revolutionize support interactions.
TechBeacon
SEPTEMBER 28, 2020
The current state of AI in service and support is underwhelming. Promises of bot-powered agentless support, problems that automatically correct themselves, and preemptive problem resolution—the holy grail of service and support—have gone largely unfulfilled.
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DevOps.com
MAY 17, 2022
The post CloudCasa by Catalogic Expands Integration with Microsoft Azure Kubernetes Service; Adds Role-Based Access Control and Multi-Tenancy Support appeared first on DevOps.com.
DevOps.com
DECEMBER 15, 2020
The first Instana release to support an […]. The post Instana Adds ARM-Based Host Support for Monitoring and Tracing PHP Services on AWS Graviton2 appeared first on DevOps.com.
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TechBeacon
APRIL 24, 2019
This was one of the big questions that many attendees were asking at the recent HDI Conference and Expo, which focuses on IT service and support. "How can we do more with less?"
Praxent
JULY 25, 2022
Praxent Supports NEWITY in Delivering Affordable Loan Options and Comprehensive Business Services to Small Businesses. AUSTIN, Texas – Praxent , a fintech design and engineering partner to financial companies, announced that it has partnered with NEWITY , a business service marketplace provider. After purchasing $11.3
Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies
Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will cover: Service Mesh - managing distributed systems communications for continuous delivery environments. January 31 2019 11.00 AM PST, 2.00
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
There are many frustrated customers who feel that basic information like returns and refunds are not accessible, and that they are not getting the customer support that they need. Being able to gracefully answer your customer in a timely and supportive way will bring more positive reviews, new customers, and increase retention and growth.
Speaker: Dick Stark and Casey Steenport
The big buzz is around Artificial Intelligence, and how it can help IT service delivery teams crush their goals. During this webinar you will learn how: Service management is meeting up with present requirements and helping us look into the future. You may have this question in your mind - ‘Is this the right time for deploying AI?'
Speaker: Eric Feinstein, Professional Services Manager, Looker
Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting. Building a team to support your deployment. For a long time, Product Managers have found it challenging to design interfaces inside their products that users could use for reporting.
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