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Certinia bakes AI into its latest professional services updates

CIO

The provider of ERP and professional services automation software based on the Salesforce platform today announced it has added AI-powered features aimed at simplifying common processes for midrange service firms to its latest update.

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B12 raises $15.7M to become the Shopify for professional services firms

TechCrunch

When it comes to the digital world, many professional service firms are still working to get caught up — especially the smaller players. New York-based B12 markets itself as an “all-in-one solution that helps professional services firms establish, run, and grow their business online.” ” Image Credits: B12.

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Zero Systems gets $12M Series A to bring automation to professional services

TechCrunch

Zero Systems launched seven years ago with an idea to bring automation to professional services like law firms. This is partly for security reasons and to meet the requirements of their customers, but also because the data gets processed at the point of ingestion on the edge device the professional is using.

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Chronosphere Adds Professional Services to Jumpstart Observability

DevOps.com

Chronosphere has added a professional services capability through which it will provide the resources and expertise needed to deploy and manage its observability platform.

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Apache Cassandra® NoSQL for the Relational DBA

Learn from Lewis DiFelice, an experienced Professional Services Consultant at Instaclustr, as he shares his journey transitioning from SQL to managing a 40-node Cassandra cluster. Unleash the power of NoSQL with "Apache Cassandra® NoSQL for the Relational DBA."

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What Is Professional Services Automation (PSA) Software?

Kaseya

In the dynamic world of IT services, the efficiency and management of operations are paramount. This blog post aims to shed light on professional services automation (PSA) software, a vital tool that’s reshaping how IT professionals manage project-driven businesses. What are the benefits of PSA software?

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Jobber raises $60M as its platform for home services professionals hits 100K users

TechCrunch

Today, a company called Jobber , which has built a platform doing just that for a particular segment of the market — home services professionals — is announcing a round of funding as it finds its business growing. The Canadian startup has picked up $60 million in funding. That has seen a notable shift in the last year.

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From an Agency Serving Clients to Their Own Fintech Product

For companies who manage dozens of projects, it is necessary to attract a vast pool of professionals to deliver quality services for a huge number of clients. Simply hiring a skilled and qualified professional in development was not enough - they needed a person who had experience in programming within the banking domain.

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3 Mistakes Organizations Make While Developing ABM Programs

The benefits of Account-Based Marketing are clear, so what’s holding B2B professionals back? Wasteful technology and service spending. While B2B research suggests organizations are thriving through successful ABM programs, getting just one campaign off the ground is more difficult than it seems.

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Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

The ethical case for more inclusive design is clear, as is the commercial one: more inclusive products and services can be used by more people. More importantly, it is about designing products and services in light of this understanding. Some simple tools to make your products and services more inclusive.

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How Product Managers Can Learn to Love Reporting

Speaker: Eric Feinstein, Professional Services Manager, Looker

Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting. Fortunately, there are new technical approaches that are making this a significantly different picture, although there are still lots of interesting design challenges.