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Call center automation software vendor Replicant raises $78M

TechCrunch

Shamia was previously GM of product at SAP’s small business solutions group before becoming the acting COO at EchoSign after it was acquired by Adobe. He also helped to launch Magneto, a calendaring system, and was COO at Talkdesk for nearly four years.

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Top benefits of IT Outsourcing, mistakes to avoid and how to go about it?

Openxcell

Now that technology has seeped into all facets of our lives, almost all the businesses have adopted outsourcing to satiate the technological demands of their customers. IT outsourcing refers to the process of hiring a third-party to handle the technical operations of a business. What is IT outsourcing?

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Which Is Better for Your Business Colocation or the Cloud?

OTS Solutions

An understanding of the trade-offs involved is crucial in navigating this dilemma and selecting the solution that best aligns with the unique requirements of the business. Cloud computing is a technology that has revolutionized the way data and software are stored and accessed. What is Colocation? What is the Cloud?

Cloud 130
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Which Is Better for Your Business Colocation or the Cloud?

OTS Solutions

An understanding of the trade-offs involved is crucial in navigating this dilemma and selecting the solution that best aligns with the unique requirements of the business. Cloud computing is a technology that has revolutionized the way data and software are stored and accessed. What is Colocation? What is the Cloud?

Cloud 130
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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

With the rapid rise in the adoption of technology came personal computers, which brought with them their own maintenance problems and issues. When machines broke, businesses would dial up IT service providers who would come to your office location and fix the machines. For example, there’s no up-front investment in IT services.

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What Is a Network Operations Center (NOC)? Definition, Role, Benefits and Best Practices

Kaseya

If you run an MSP or a small business, you know how difficult it can be to manage your IT team’s workload. This article will answer all these questions plus explain why a NOC partnership is essential to your business success. What is a Network Operations Center (NOC)? What is the role of a NOC?

Network 52
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The cost of developing CRM software: An extensive guide

Openxcell

In today’s business world, CRM (Customer Relationship Management) software is considered a must-have for most enterprises, from small businesses to large corporations. CRM systems store data about your customers, such as behavior patterns, duration of relationships, purchases, and sales interactions.