support-services 
TechCrunch
DECEMBER 3, 2020
Ultimate.ai , a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV Capital, and Maki.vc — bringing its total raised to date to $25M+.
CIO
JULY 15, 2022
Network as a Service (NaaS) supports the asset-light model by using operating expenses (OPEX) in a pay-per-use manner, and transferring technology, people and processes to a vendor/partner that is a specialist in its respective field. . Due to these tough conditions, organizations required working capital to keep the lights on.
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TechCrunch
JANUARY 24, 2022
It approaches the human questions of “how do you support intrinsic motivation” through participant surveys and algorithmic matching — while tackling diversity of student needs by building different curriculums for first-generation individuals, adult learners, veterans, BIPOC and others.
TechCrunch
AUGUST 10, 2021
Home-cooked food delivery service WoodSpoon is planning an expansion after raising $14 million in Series A funding. Customers can order dishes that run the gambit of world cuisine through WoodSpoon’s website or app and receive on-demand delivery to their doorstep or schedule service. billion in 2021, and then reach $192.16
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Dresner Advisory Services has just unveiled their “2022 Business Intelligence Market Study,” an in-depth look at the business intelligence industry that ranks more than two dozen BI vendors in areas like product, service, support, and overall customer satisfaction. Who’s the perfect vendor for your business needs?
TechSoup
JULY 20, 2023
TechSoup offers a wide range of services to nonprofits: marketing and website support, help with migrating data from one tool to another, and more. When organizations come to us with unique needs that are not covered by a specific TechSoup service, we can work with them to find a solution.
Honeycomb
JUNE 21, 2022
The software industry is moving toward teams that own the services they build. These capabilities help customers get their work done, support business operations, or enable other software to do these. Service-ownership teams carry this responsibility. Honeycomb recognizes service ownership and supports it. “An
Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies
Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will cover: Service Mesh - managing distributed systems communications for continuous delivery environments. January 31 2019 11.00 AM PST, 2.00
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
There are many frustrated customers who feel that basic information like returns and refunds are not accessible, and that they are not getting the customer support that they need. Being able to gracefully answer your customer in a timely and supportive way will bring more positive reviews, new customers, and increase retention and growth.
Speaker: Dick Stark and Casey Steenport
The big buzz is around Artificial Intelligence, and how it can help IT service delivery teams crush their goals. During this webinar you will learn how: Service management is meeting up with present requirements and helping us look into the future. Top key considerations are easing digital transformation with AI.
Speaker: Eric Feinstein, Professional Services Manager, Looker
Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting. Building a team to support your deployment. How to evaluate embedded analytic solutions as strategy to greatly reduce initial and on-going engineering effort.
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