Remove support-services product-support
article thumbnail

A changing market landscape requires constant evolution: Our mission for VMware customers

CIO

They want a simpler product and constant innovation with an eye toward security and resilience. VCF includes all compute, storage, networking, management, and support capabilities that deliver consistent infrastructure and operations across clouds, and comes at half the list price compared to past pricing.

Marketing 253
article thumbnail

53 Questions Developers Should Ask Innovators

TechEmpower CTO

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. Background Questions Let’s start with some background questions about the business and product. What problem is your product trying to solve? Do you support discounts? Wireframes?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Integrate home and office print management

CIO

As the trend to a borderless workplace accelerates, supporting work wherever it happens—whether at home or in the office—has become a critical need. You’re also called upon to leverage the power of the cloud and keep ahead of evolving threats to your network—all while keeping devices serviced and supplied with ink and toner.

Cloud 246
article thumbnail

Avoid generative AI malaise to innovate and build business value

CIO

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. However such fear, uncertainty, and doubt (FUD) can make it harder for IT to secure the necessary budget and resources to build services. Assess your readiness.

article thumbnail

How to Choose the Right Business Intelligence Vendor

Dresner Advisory Services has just unveiled their “2022 Business Intelligence Market Study,” an in-depth look at the business intelligence industry that ranks more than two dozen BI vendors in areas like product, service, support, and overall customer satisfaction. Who’s the perfect vendor for your business needs?

article thumbnail

Technology’s role in social sustainability

CIO

And according to a survey from NTT, a majority of senior executives recognize this and are actively working to harness digital technology and innovation to support their social sustainability initiatives. Technology has a critical role to play in any organization’s social sustainability strategy.

article thumbnail

The $400 billion opportunity for AI in customer service

CIO

Not all AI-powered customer service chatbots are created equal—or created well. Take AVA, the AI-infused customer support bot that AirAsia introduced in 2019. Of customers who turned to a support bot from December 2022 to February 2023, only 25% said they would willingly use them again to solve a problem, according to Gartner.

article thumbnail

Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

If you were to ask an E-commerce Product Manager what they would do to increase retention, they might suggest improving engagement by personalization/gamification, or by introducing loyalty programs. In this webinar, Bhavana Angadi, Senior Product Manager at Hopscotch, will teach you: The right ways to communicate with your customer.

article thumbnail

How Product Managers Can Learn to Love Reporting

Speaker: Eric Feinstein, Professional Services Manager, Looker

For a long time, Product Managers have found it challenging to design interfaces inside their products that users could use for reporting. Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting.