April, 2024

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CIOs not entirely sold on generative AI copilots

CIO

A new breed of AI assistant has set its sights on the enterprise user in recent months, with Microsoft and other vendors promising huge productivity gains that offset the cost. But Microsoft still has work to do on its value proposition. Its Copilot for Microsoft 365, a high-profile offering among the growing list of AI agents, costs $30 per seat per month, with a 300-seat minimum.

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12 G.O.A.T. Powerful Phrases to Instantly Boost Your Communication Skills

Let's Grow Leaders

Episode 252: In this episode, David introduces you to 12 effective phrases to help you improve your communication skills and effectively navigate workplace conflict. He organizes these phrases into four critical areas: connection, clarity, curiosity, and commitment. You’ll learn to express care and investment through phrases like, “I care about you, this team, this project.” He encourages you to seek understanding with questions such as, “What would a successful outcome d

Tools 188
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Trending Sources

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2024 Succession Planning Trends: Staying Ahead of the Curve

N2Growth Blog

Understanding the Importance of Proactive Succession Planning Proactive succession planning is pivotal for an organization’s sustainability and long-term growth. It ensures that companies are prepared for any unforeseen changes in leadership due to retirement, emergencies, or sudden departures. Carefully cultivating a pool of able leaders within the organization drastically reduces the risks associated with unexpected vacancies.

Trends 173
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Why Engineers Should Study Philosophy

Harvard Business Review

The ability to develop crisp mental models around the problems you want to solve and understanding the why before you start working on the how is an increasingly critical skill, especially in the age of AI. Coding is one of the things AI does best and its capabilities are quickly improving. However, there’s a catch: Code created by an AI can be syntactically and semantically correct but not functionally correct.

Study 139
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Quantum Day (aka “Q-Day”) is a Gray Rhino Stridently Galloping Straight at Your Organization

Ooda Loop

"Q-Day" is a scenario where "no more secrets" becomes a reality, as previously secure communications and data could be vulnerable to decryption by entities wielding quantum computational power (also known as "Quantum Supremacy"). Find a breakdown, analysis, and future scenarios here.

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Accelerating Industry 4.0 at warp speed: The role of GenAI at the factory edge

CIO

It’s Wednesday night. You’re fast asleep aboard the USS Enterprise Star Trek. Suddenly, you wake to an urgent announcement and rush to the bridge of the starship. Captain James T. Kirk is activating warp drive and you see the iconic blurred streaks of light as the spaceship reaches warp speed. Within seconds, you are traveling faster than the speed of light to reach a Klingon war in the Alpha Quadrant–arriving in minutes versus years.

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Employee Retention Strategies When Work Gets Chaotic and Messy

Let's Grow Leaders

Employee retention strategies will help your team stick around through reorganizations, layoffs, and other corporate chaos. Transitions, reorganizations, layoffs, mergers, acquisitions—they are all part of the business landscape. And while effective leaders will work to limit the number and frequency of these events, they are inevitable as organizations work to stay relevant in a rapidly changing world.

Strategy 189
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IT Professional Search: Discovering the Tech Leaders of Tomorrow

N2Growth Blog

Understanding the Evolution of the IT Industry Over the past few decades, the IT industry has undergone several remarkable transformations. From the era of large mainframes, command line interfaces, and backing up data on tape to the modern world of cloud computing, user-friendly interfaces, and low-code/no-code software development, technology has continued to change rapidly and has significantly shaped our lives and businesses.

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6 Common Leadership Styles — and How to Decide Which to Use When

Harvard Business Review

Research suggests that the most effective leaders adapt their style to different circumstances — be it a change in setting, a shift in organizational dynamics, or a turn in the business cycle. But what if you feel like you’re not equipped to take on a new and different leadership style — let alone more than one? In this article, the author outlines the six leadership styles Daniel Goleman first introduced in his 2000 HBR article, “Leadership That Gets Results,” and explains when to use each one.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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More on the PAN-OS CVE-2024-3400

Palo Alto Networks

On April 10, 2024 Palo Alto Networks Product Security Incident Response Team (PSIRT) learned of a suspicious exfiltration attempt at a customer site from Volexity's Steven Adair. Our Palo Alto Networks Product Security Research Lead Christopher Ganas and Unit 42's Threat Research Lead Kyle Wilhoit immediately investigated the issue with Volexity's team.

Firewall 127
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After His Presidential Re-election Victory, Putin Escalates Drone, Cyber and Disinformation Offensives

Ooda Loop

With Vladamir Putin "landslide" victory in the Russian Presidential election in the rearview mirror (the victory extends Putin's autocratic rule through 2030, which will be his 18th year as president), we provide some situational awareness RE: Putin's ongoing, global cyber and disinformation offensives - and the drone swarm attacks that are proving the 21st Century organizing principle of his barbaric land war in Ukraine, the first in mainland Europe since WWII.

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AI poised to replace entry-level positions at large financial institutions

CIO

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block. This anticipated move could completely transform how these companies hire new employees and how they manage and deliver the technology employees use.

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Conflict at Work: How to Help Your Remote Team Do Conflict Better

Let's Grow Leaders

Got Conflict at Work? Help your remote team do conflict better with a few Powerful Phrases Navigating conflict at work is hard. Doing conflict at work well when you’re not in the same room, in different time zones, when you’re dealing with what Phil, our IT guy, would call “a crap ton” of rapid change is even harder. We call this conflict cocktail, The “Wedge Driver. 1.

How To 175
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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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Crisis Management in the Digital Age: Lessons for 2024’s Unpredictable Economy

N2Growth Blog

Understanding the Economic Landscape of 2024 2024 presents us with a complex economic landscape where various challenges intersect. There is friction between globalization and regional autonomy, a conflict between the desire for sustainability and the lure of rapid development, ongoing political uncertainties, and the ever-increasing impact of digital technology.

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4 Reasons Why Managers Fail

Harvard Business Review

Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports. Ultimately, one in five managers said they would prefer not being people managers given a choice.

Analysis 138
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The Ruby on Rails Resurgence

DevOps.com

Ruby combines functional and imperative programming to create an easy-to-use, powerful language where everything is an object. Introduced in 1995, the open source programming language became popular in the 2000s during the dot-com era, when developers at startups and established companies were under pressure to rapidly launch new web applications.

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The UN Security Council Has a Role in International Cybersecurity

Ooda Loop

In early April 2024, the United Nations’ (UN) Security Council held a meeting on the “Evolving Cyber Threat Landscape and Its Implications for the Maintenance of International Peace and Security.

Meeting 119
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Avoid generative AI malaise to innovate and build business value

CIO

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. It isn’t for lack of effort, as recent research suggests. Sixty-six percent of C-level executives are ambivalent or dissatisfied with the progress of their AI or GenAI efforts, according to Boston Consulting Group 1.

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Article: InfoQ Culture & Methods Trends Report - April 2024

InfoQ Culture Methods

The Culture and Methods trends report discusses evolving roles within teams, the way the staff plus roles are able to add value, the use and misuse of DevEx metrics, how remote work continues to evolve, a lack of diversity is still a challenge, and the need to move from climate change awareness to climate conscious software engineering By Shane Hastie, Jutta Eckstein, Ben Linders, Susan McIntosh, Rafiq Gemmail, Craig Smith

Culture 126
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Want to boost cash flow? Change how you manage the order-to-cash process

CEO Insider

In today’s volatile markets and global environment, businesses must be able to react quickly to both opportunities and challenges. Therefore, maintaining positive cash flow is more critical than ever before. It’s important to recognize the many points at which cash flow can be impeded, and implement better practices. One key area of particular importance is […] The post Want to boost cash flow?

Marketing 118
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Lessons from Beyoncé on Navigating Exclusion

Harvard Business Review

In 2016, Beyoncé’s performance at the CMA Awards sparked backlash from fans complaining about everything from her attire to her lack of connection to the genre. This year, she released her first country album, which debuted at number one on the Billboard 200. Her actions over the past eight years have been a case study in how to navigate workplace exclusion.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Rocket Software Makes Testing iSeries Apps More Secure

DevOps.com

Rocket Software this week extended its DevOps platform for iSeries platforms from IBM to make it simpler to test applications in a way that ensures sensitive data isn’t inadvertently exposed to application developers.

Testing 130
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The OODA Network Discusses Drone Countermeasures, Border Risk, and International Crime Syndicates

Ooda Loop

In March, OODA Network Member John Sullivan shared with the network an overview of current threat vectors and strategic challenges at the border relative to the presence of various international crime syndicates in North America. He also shared his perspective on the primary topic of the monthly meeting - The Exponential Pace of Technological Change.

Network 123
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Digital transformation’s fundamental change management mistake

CIO

Over the past decade, CIOs have invested significantly in digital transformation initiatives in an effort to improve customer experiences, build data analytics capabilities, and deliver productivity enhancements with automation. Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures.

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CVE-2024-3400: Zero-Day Vulnerability in Palo Alto Networks PAN-OS GlobalProtect Gateway Exploited in the Wild

Tenable

A critical severity command injection vulnerability in Palo Alto Networks PAN-OS has been exploited in limited targeted attacks. While a fix is not yet available, patches are expected to be released on April 14 and mitigation steps are available. Background On April 12, Palo Alto Networks released a security advisory for a critical command injection vulnerability affecting PAN-OS, the custom operating system (OS) Palo Alto Networks (PAN) uses in their next-generation firewalls.

Network 121
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Revolutionizing Contact Centers: Next-Gen Tech for Enhanced CX

Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group

As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX

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A secure approach to generative AI with AWS

AWS Machine Learning - AI

Generative artificial intelligence (AI) is transforming the customer experience in industries across the globe. Customers are building generative AI applications using large language models (LLMs) and other foundation models (FMs), which enhance customer experiences, transform operations, improve employee productivity, and create new revenue channels.

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Leading a Company That Can Thrive in a Chaotic World

Harvard Business Review

Worldwide, the past few years have been marked by multiple, intersecting crises — and things aren’t likely to get less complicated anytime soon. The authors met with a group of CEOs to discuss how they lead amid this ongoing chaos. To thrive in this chaotic new world, organizations need leaders with inner strength, character, and a moral compass. By continually adapting and learning, they’ll enable their organizations to navigate these ever-turbulent waters.

Company 142
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OpenSSF warns of Open Source Social Engineering Threats

DevOps.com

The XZ attack wasn’t the first, nor will it be the last. Linux dodged a bullet the other day. If the XZ exploit had gone undiscovered for only a few more weeks, millions of Linux systems would have been compromised with a backdoor. We were lucky. But, can we stay lucky?