Generative AI hype and hopes have executives across industries eager to get started. A lack of in-house expertise and AI-readiness are likely to derail them despite planned investments. Credit: Shutterstock / Gorodenkoff Overwhelming majorities of executives around the world are planning to spend money on generative AI this year, but very few are truly ready for the technology, according to a survey released today by the Boston Consulting Group. Fully 85% of the more than 1,400 executives surveyed for BCG’s AI Radar report said that they were planning to invest in generative AI, but the report found that the technology faces a wide array of stumbling blocks at most organizations. Nearly two-thirds (62%) said their firms were waiting to see how new regulations around AI use develop, while 74% said that substantive change management would be needed to help cope with the advent of generative AI. An average of 46% of the survey respondents’ workforces will need additional training, while almost 60% said that their C-suite had limited or no expertise with the technology. According to BCG’s report, comparatively few, just 19%, of executives are focusing on costs of use, which the researchers said “has serious long-term implications,” while most respondents said they were more focused on performance, quality, and data protection issues. Vladimir Lukic, head of BCG’s tech and digital advantage practice, said that, despite these clear stumbling blocks, the headlong rush to adopt generative AI is likely a good thing for a lot of businesses. In essence, he said, the headline-grabbing nature of the technology looks to be an effective catalyst, forcing organizations to confront and address technical and ethical issues around AI adoption. “It’s just a wonderful catalyst to put the AI topics on the table,” he said. “It forces conversations like ‘what kind of data stores do we have,’ and ‘what can we really do with them?’” In terms of the workforce required, Lukic said companies should be looking to hire data managers, data engineers, and legal and risk management staff with specific knowledge of generative AI, though this can be easier said than done. “There’s very few legal folks who have expertise in this area,” he noted. Nevertheless, generative AI is an area where C-suites can effectively lead from the front, Lukic said. The companies experiencing the most early progress with generative AI are the ones where executives clearly have the technology as a major item on the agenda. “It comes down to whether it’s top of mind and whether it’s an agenda item for the CEO and leadership,” he said. Related content news Boomi burnishes API management capabilities The launch version of the framework comes with four agents — Boomi Answers, Boomi DesignGen, Boomi DataDetective, and Boomi Scribe. By John Leyden May 10, 2024 4 mins APIs PaaS feature TIAA modernizes the customer journey with AI The financial services organization overhauled its customer service operations, weaving together machine learning models, generative AI, and customer journey mapping to improve customer experience and predict trouble points. By Paula Rooney May 10, 2024 6 mins CIO 100 Digital Transformation Artificial Intelligence feature 10 IT skills where expertise pays the most Data from Dice sheds light on 10 enterprise mainstay skills where IT pros who have honed their craft to expert level can earn five-figure salary premiums. By Sarah K. White May 10, 2024 8 mins Salaries IT Jobs IT Skills feature What is ERP? Enterprise resource planning systems explained Enterprise resource planning (ERP) systems standardize, streamline, and integrate processes across a wide range of business functions. Here’s what to know about these critical IT systems. By CIO staff and bart_perkins May 10, 2024 12 mins ERP Systems Enterprise Applications PODCASTS VIDEOS RESOURCES EVENTS SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe