SAP’s new global head of AI, Walter Sun, previously worked on Microsoft’s Dynamics 365 Copilot. Credit: Nitpicker / Shutterstock SAP has appointed a new global head of artificial intelligence, Walter Sun, after the previous post-holder quit to found her own AI startup. For the past 18 years, Sun worked at Microsoft, most recently as VP of AI for its business and applications platform group. Sun has a PhD from MIT and continued to publish academic research papers during his time at Microsoft, in addition to teaching at Seattle and Washington universities. As part of Microsoft’s development team, Sun created Bing Predicts, the inference engine that provides the “favored to win” forecasts beneath search results for sporting fixtures and attempted to predict the 2016 US presidential election winner. (Spoiler alert: it failed.) More usefully for enterprises, he also helped develop Dynamics 365 AI for Market Insights, a feature for Microsoft’s ERP and CRM platform that scans search data to provide enterprises with information about emerging trends in social interest and sentiment around their brands. Most recently, he was involved in the introduction of Dynamics 365 Copilot, which draws on OpenAI’s GPT-4 generative AI model to, among other things, help marketers write engaging sales pitches. In a recent blog post, Sun described how Microsoft researchers conducted experiments to compare the performance of different AI models for use in Dynamics 365. His colleagues also studied how to write the most effective prompts for soliciting useful responses from generative AI systems. Sun replaces Feiyu Xu as SAP’s global head of AI. She joined the company in 2020, after a three-year stint in a similar role at Lenovo. Prior to that, she had worked for two decades at the German Research Center for Artificial Intelligence, DFKI. In the three years Xu led SAP’s AI initiatives, the company introduced AI technologies to many of its products, including tools for supply chain planning, expense management, customer experience, and online commerce. In May 2023, around the time Xu announced her intention to leave the company, SAP said it would embed IBM’s Watson AI technology into its products. SAP’s AI product team The entire AI unit that previously reported to Xu will now report to Sun, an SAP representative said. Sun’s team will include two VPs of AI technology, Sebastian Wieczorek and Ulf Brackmann; a CTO, Johannes Hoffart, and a global AI product manager, Nadine Hoffmann. Sun will report directly to Philipp Herzig, SAP’s head of cross-product engineering and experience, who reports to SAP’s executive board member for product engineering, Thomas Saueressig. SAP couldn’t say whether Sun will have a seat on the company’s AI Ethics Steering Committee as his predecessor, Xu, did. For now, the only representative of the AI team on the committee is Wieczorek, the VP of AI technology. The other eight committee members hold senior posts with responsibility for marketing, data protection, government affairs, legal, diversity, customer data, quality, and sustainability. As for Xu, after leaving SAP, she co-founded Nyonic, a Berlin-based startup that aims to build industry-focused, multilingual AI models that meet European ethical and legal standards. Xu is Nyonic’s chief innovation officer, and her co-founders include serial AI entrepreneur Han Dong as CEO in Shanghai, NLP expert Johannes Otterbach as CTO, computational linguist Hans Uszkoreit as chief science officer, and Vanessa Cann, a board member of the German AI Association, as CEO for Europe. The company is hiring engineers in Berlin and Shanghai. Related content feature 10 most difficult-to-fill IT roles — and how to address the gap With AI, cybersecurity, and data analytics talent in short supply, IT leaders are upskilling, recruiting from the business, highlighting culture, and relying on contractors to secure the talent they need. By Stephanie Overby May 28, 2024 11 mins Hiring Staff Management feature Sun Country enhances customer experience with IT The low-cost regional airline turned to IT to develop a self-service e-voucher program aimed at easing the hassles that come with flight delays and cancellations. By Paula Rooney May 28, 2024 6 mins CIO 100 Travel and Hospitality Industry Digital Transformation brandpost Sponsored by Cyber NewsWire INE Security Enables CISOs to Secure Board Support for Cybersecurity Training By Cyber NewsWire - Paid Press Release May 27, 2024 7 mins Cyberattacks Security news DEI MIA in new Meta AI advisory group Exec with Responsible AI Institute says it’s ‘problematic’ that founding members are all white males. By Paul Barker May 27, 2024 4 mins Diversity and Inclusion Artificial Intelligence PODCASTS VIDEOS RESOURCES EVENTS SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe