Why 5G and edge computing are key to retail success on Microsoft Cloud

BrandPost By Tata Consultancy Services
Apr 02, 20242 mins
Cloud ComputingRetail Industry

A combination of ultra-reliable, latency-sensitive edge applications and latency-tolerant applications on Microsoft Cloud will help retailers boost the scalability of their services and deliver exceptional customer experience while staying compliant, maintaining security, and preventing fraud.

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Credit: ipopba

The retail industry is transforming rapidly. Modern retailers rely heavily on automation for managing inventory, shelf design, customer service, and logistics. Video cameras and sensors that allow for unique store design help to enhance the customer experience. Technology is truly powering retail transformation, setting modern stores apart from traditional brick-and-mortar ones.

It is no easy feat sending all these video streams and sensor data to the cloud for real-time analysis. High bandwidth is required to move heavy data streams. So is low latency for quick data processing and decision making, especially when robotics is involved. 

This is where edge computing and edge-native applications become relevant for retail stores. They allow computing to occur closer to the source of data–right inside the store. Coupled with a private 5G communication network, retailers can deploy cost-effective and high performing ‘edge-native’ applications.

At the same time, companies must maintain secure environments and prevent fraud. According to a recent Microsoft blog, organizations can use security and compliance solutions in Microsoft 365 E5 to have visibility into their threat landscape and leverage built-in AI and machine learning in Microsoft Sentinel and Microsoft Defender for Cloud to proactively manage threats and reduce alert fatigue.

Read the full blog post to learn more.