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What Is ITIL? Uses, Versions, Certifications and More

Kaseya

The third version of ITIL, called ITIL v3, was published in 2007. In 2011, a revised version of the ITIL 2007 version was again released by AXELOS Ltd. Service Level Management. Capacity Management. Supplier Management. IT Service Continuity Management. Change Management. Change Evaluation.

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Achieving sustainable PCI security excellence

CIO

The outcome should be lasting compliance success, emphasizing the importance of identifying constraints while using a logical approach to develop PCI security compliance programs. Verizon’s analysis of PCI security compliance efforts over the last decade reveals a nagging problem: how to overcome compliance program stagnation.

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Do you want to push your solution? Or implement creative, collaborative change?

Strategy Driven

To have greater success, you’d need to begin your initiative – whether it’s sales, change management, leadership, or negotiation – by facilitating the components of systemic change first. Learn about her training programs and speaking topics at www.buyingfacilitation.com. Consider leaving a comment!

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Decision Makers vs. Influencers

Strategy Driven

If your tech group isn’t available to implement an important new program until they finish their current work, would the tech director be an influencer or a decision maker? Sharon Drew Morgen is a visionary, original thinker, and thought leader in change management and decision facilitation. About the Author.

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AoAD2 Chapter 3: How to Be Agile

James Shore

This excerpt is copyright 2007, 2020 by James Shore and Shane Warden. 1 To succeed with Agile, follow these steps: 1 The method in this book is primarily based on Extreme Programming, but it also draws inspiration from Scrum, Kanban, Lean Software Development, the DevOps movement, and Lean Startup. Your feedback is appreciated!

Agile 103
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Decision makers vs. Influencers

Strategy Driven

If your tech group isn’t available to implement a new program until they finish current work, would the tech director be an influencer or a decision maker? Copyright 2007-2014 by StrategyDriven Enterprises, LLC. Yet there is no difference between ‘decision makers’ and ‘influencers’. Consider leaving a comment! All rights reserved.

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Help Buyers Buy: Facilitate The Buy Path, Then Sell

Strategy Driven

A Buying Decision is a Change Management Problem. To understand how buyers buy, we must understand systems and change. Buying anything, from a shirt to a company, a training program or a piece of software, is a change management activity. Buying Includes a 13 Step Buy-in Change Process.